15 Rejected

Open up NHS access for rural veterinary community, supporting flexible appointments and appropriate digital provision.

Recommendation
The NHS also needs to open-up access to the rural veterinary community to reflect restrictions on their ability to attend appointments, and support people who need to Rural Mental Health 79 continue practising. Better digital provision could improve service access but must not be the default offer to rural communities, as it is not always appropriate or suitable.
Government Response Summary
The government highlights existing support initiatives for the veterinary profession but states there are no plans to commission a specific training programme for rural NHS staff. It promotes existing digital and remote access options for mental health services as beneficial for rural communities.
Paragraph Reference
122
Government Response
Rejected
HM Government Rejected
Government works closely with the veterinary profession, including the Royal College of Veterinary Surgeons (RCVS) and the British Veterinary Association (BVA). Defra officials regularly engage with both these organisations as well as the wider profession. The profession has several initiatives in place, such as the RCVS Mind Matters Initiative and the BVA Good Veterinary Workplace Scheme and note too, the work that is being done by organisations such as VetLife to support the mental health of veterinary professionals... There are currently no plans to commission Health Education England, now NHS England, to develop a specific training programme for rural NHS providers and staff. However, NHS care providers must assess the learning needs of their workforce and ensure that their staff are equipped with the knowledge, skills, and expertise to deliver services to all the communities they serve. Employees have free access to a broad quantity of specialist materials via e- learning platforms and a mechanism is in place for NHS care providers to submit any identified gaps in training provision to ICBs to support the workforce planning processes. For rural communities, where access to talking therapy services may have been compromised in the past because it required long journeys to community hubs, patients now have a greater choice in how they receive therapy, and hence easier access. While DHSC recognises the importance of access to face-to-face care, NHS mental health services now also offer digital and remote access where appropriate to maintain care and accept new referrals. Therapy can be delivered via the telephone, text messaging, email or via digital packages that do not require the patient and therapist to be online simultaneously. This allows citizens to work around lifestyle and geographical factors, leveraging the power of digital accessibility.
Timeline
Recommendation age 3.0 yrs
Report published 18 May 2023