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During the 2021 lockdown, the Government has relied more heavily on supermarkets to provide food...

Recommendation
During the 2021 lockdown, the Government has relied more heavily on supermarkets to provide food to vulnerable groups. We support the principle that where possible people should be supported to shop for themselves. However, if the Government is directing custom towards supermarkets, it should be publicly asking them to accommodate the needs of the Clinically Extremely Vulnerable (CEV), elderly and disabled people. For example, by lowering minimum spends and removing delivery charges for CEV customers. However, a disproportionate number of people with disabilities are digitally excluded through not having access to the necessary equipment or skills. However, if the Government is directing custom towards supermarkets, it should be publicly asking them to accommodate the needs of the Clinically Extremely Vulnerable (CEV), elderly and disabled people. For example, by lowering minimum spends and removing delivery charges for CEV customers. However, a disproportionate number of people with disabilities are digitally excluded through not having access to the necessary equipment or skills. Therefore, whilst recognising the good work of the charitable sector, the Government must ensure that local authorities are properly resourced, and that retailers recognise their responsibility, to assist those who are digitally excluded in making food orders for delivery. (Paragraph 23) 24 Covid-19 and the issues of security in food supply
Government Response

A response document is linked to this report, dated 18 June 2021. Response attribution to this recommendation has not been verified. Read the response document.

Addressee Bodies
Department for Environment Food and Rural Affairs
Timeline
Recommendation age 5.4 yrs
Report published 07 Apr 2021