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The Test and Trace organisation has not, despite its branding, been run by the NHS,...

Conclusion
The Test and Trace organisation has not, despite its branding, been run by the NHS, and has seen senior executives brought in from external bodies for short term contracts which reduces the institutional learning, from what was an intense period, that has been retained. It is a major concern that the new organisation responsible for test and trace is opaque in its structure and organisation.
Paragraph Reference
238
Addressee Bodies
Department for Science, Innovation and Technology
Timeline
Recommendation age 4.6 yrs
Report published 12 Oct 2021