Lesley Armstrong
PFD Report
All Responded
Ref: 2019-0136
All 1 response received
· Deadline: 30 May 2019
Sent To
Response Status
Responses
1 of 1
56-Day Deadline
30 May 2019
All responses received
About PFD responses
Organisations named in PFD reports must respond within 56 days explaining what actions they are taking.
Source: Courts and Tribunals Judiciary
Coroner's Concerns
It is recognised that employers have duty of care to their employees to investigate allegations against them promptly and keep them reasonably informed about the progress of investigation of misconduct: On this occasion the employers Akari Care Limited could not properly inform Mrs Armstrong about the status of their investigation because were not formally told when the Section 47 investigation by Northumbria Police had been discontinued Northumbria Police acknowledged at the Inquest that there were procedural errors by two of their Officers, that the procedures themselves required improvement and that they had taken steps to address these. It was not clear that any practical steps had been taken to improve communication with the Local Safeguarding Adults Board or the owners of the Care Home both of whom needed to know when the Police investigations were completed so that the Safeguarding Board could if necessary progress an investigation under the Care Act 2014, and the Care Home could keep Mrs Armstrong informed about progress and her employment position. That lack of information or progress caused Mrs Armstrong to believe she was still under suspicion for an offence of assault It is not a matter for the Senior Coroner to attribute blame or to specify how procedures between Northumbria Police and Northumberland Adult Safeguarding Committee should be modified or improved, which is matter for them to consider and organise. The Senior Coroner does not approach the question as an expert, and his role is to draw to the relevant parties attention the concern which has arisen from the circumstances disclosed by the evidence at the Inquest; leaving them to address that concern by taking steps to avoid circumstances which could lead to further deaths in the future.
Responses
Response received
View full response
Dear Mr Brown write in response to your Regulation 28 Report dated 4th April 2019 ('the Report') , following the inquest touching upon the death of Lesley Armstrong In the Report you state that: - (1) in your opinion there is a risk that future deaths will occur unless action is taken; (2) Akari Care (Mrs Armstrong's employer) could not properly inform Mrs Armstrong of the status of their investigation because were not formally told when the police investigation had been discontinued and; (3) it is not clear that any practical steps have been taken to improve communication with the Local Safeguarding Adults Board (LSAB) or Akari Care, who needed to know when the police investigation were complete_ understand, therefore, you consider there is a risk of future deaths to employees specifically in the care environment, who are under investigation by the police, where employers and other supervisory agencies are not notified directly by the police as to when the police investigation is concluded. do not understand your opinion to extend to employers generally, where their employees are the subject of criminal investigation: Risk of Future Deaths Unfortunately there is always a risk that an individual who is subject to a criminal investigation may harm themselves: The risk of self-harm must necessarily be determined on case by case basis, having considered the circumstances of that particular individual via process of risk assessment. The inquest heard evidence Mr RF Heron LLB Force Solicitor; Mr; GS Crute LLB Senior Solicitor; Miss; Silverton LLB Senior Solicitor; Mr N.Wiiz BA LLM Principal Solicitor; Mr K McKeman BA Assistant Force Lawyer (Solicitor), Miss, H Hebb LLB Assistant Force Lawyer (Solicitor) MrDC. Foster Assistant Force Lawyer (Solicitor) OY June Tony they
as to the risk assessment process An assessment is undertaken both in respect of suspects who have been arrested, and those who attend for interview voluntarily. In addition, If;, post risk assessment; further information is brought to the attention of a police officer or member of police staff suggesting risk of self-harm to the individual, then that information will be considered and the risk assessment revisited. In relation to Mrs Armstrong; no evidence was heard at the Inquest that Northumbria Police officers or staff knew or ought to have known that Mrs Armstrong would take her own life or otherwise injure herself_ Whilst there was evidence that Mrs Armstrong was experiencing mental health difficulties during the investigation , this information was not passed to Northumbria Police_ Clearly police investigation and any disciplinary investigation/process are stressful for the subject but unfortunately | cannot agree with the suggestion in the Regulation 28 Report that Northumbria Police should have informed Akari Care that the investigation was at an end. It is of course accepted that Mrs Armstrong should have been informed promptly and this was not done due to individual errors_ Appropriateness of Information Sharing In stating that Northumbria Police should not have informed Akari Care about the status of the investigation it is important to highlight the purpose of information sharing between the police_ LSAB and the employer: Sharing of criminal conviction data, or of information relating to allegations of criminal conduct; is subject to the provisions of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (the Act): Such information is defined as "special category data" (analogous to sensitive personal data under the earlier Data Protection Act 1998). The legislation restricts the sharing of such information save in clearly defined circumstances_ The purpose of information sharing between agencies, particularly in the care context; is to safeguard care users_ It is this purpose which potentially enables disclosure of information relating to allegations of criminal conduct to be disclosed to an employer. The purpose of such information sharing is not to enable the employer to keep its employee updated as to the progress of the criminal investigation against that employee. Disclosure for that reason would be unlawful; unless the employee provided his or her consent and if the employee provided such consent; there would of course be no need to notify the employer: If the employee requires an update as to progress then it is clearly most appropriate that contact should be sought directly with the police, or via the employee's legal representative_ Northumbria Police is regularly contacted by employers seeking information regarding criminal investigations relating to their employees: The Disclosure and Barring Service Update Service provides statutory system, in the care context; to enable employers to obtain such information: Such disclosure requests are necessarily considered on case by case basis_ automatic disclosure of Any
conviction information to employers, irrespective of the circumstances, would be unlawful: Requests by employers for disclosure of information require consideration of the full circumstances For example:- What is the nature of the alleged criminal conduct? How does it impact upon the employer's business and do they have legitimate reason for receiving the information? Is the alleged criminal conduct relevant to the employee's work? What is the strength of the allegations facing the employee? What will the employer do with any information received? May the employer themselves be potentially subject to prosecution, and would disclosure potentially prejudice such future proceedings? Multi-Agency Meetings occur frequently and are attended by representatives from the LSAB, police, social services, and other invited parties. The purpose and scope of such meetings may relate to broad matters of policy, issues of general concern across region or area, or specific case relating to place (e.g: a school or care home) or an individual. Employers would not usually be invited to attend such meetings. Again, the purpose of such meetings is to safeguard clients, not to safeguard the welfare of individuals subject to criminal investigation: Requiring_ agencies, in such multi-agency meetings, to also concentrate upon the welfare of suspects, would detract from the statutory responsibilities imposed upon the agencies involved and would lead to confusion_ As you rightly state in your Report, it is the employer which owes duty of care to its employee. For the above reasons consider that information regarding the conclusion of a police investigation ought usually to be communicated directly to the suspect or their legal representative by the investigating officer, and not through any third party: It is the investigating officer who is usually best able to assess when and such information should be communicated to the suspect and_ if appropriate, any other interested parties_ It is not appropriate that such updates should be given to employers routinely. Decisions to disclose information to employers can necessarily only be made on a case by case basis_ Provision of information to employers as "fail safe mechanism, on the assumption that will update the employee, cannot be appropriate and will be unlawful in the absence of the employee's consent. As the evidence given at the Inquest made clear, there already exists system reminding investigating officers of the need to promptly inform suspects of the outcome of police investigation: Whilst the Inquest heard evidence that since Mrs Armstrong death further training and guidance has been delivered (instigated by national review of voluntary attender processes led by the College of Policing), the existing procedure was fit for purpose The officers knew that Mrs Armstrong required an update but; due to individual errors which were explained at the Inquest, this unfortunately did not occur. As you are aware, the officers were dealt with appropriately under Force conduct procedures for their errors_ Had Mrs Armstrong received notification that no further action was to be taken in relation to the criminal investigation, then she still would have remained suspended how they
from work whilst the regulatory and internal investigations of the local authority and her employer continued. You can be assured that Northumbria Police take our responsibilities to communicate with suspects very seriously. The evidence heard at the Inquest from Superintendent Steven Heatley established that we adapt and improve our procedures where appropriate_ However; although careful thought has been given to the matters raised in the Report, particularly given the tragic circumstances of Mrs Armstrong's death, for the reasons set out above it is not deemed necessary to take further action over and above the actions already taken and of which you are aware
as to the risk assessment process An assessment is undertaken both in respect of suspects who have been arrested, and those who attend for interview voluntarily. In addition, If;, post risk assessment; further information is brought to the attention of a police officer or member of police staff suggesting risk of self-harm to the individual, then that information will be considered and the risk assessment revisited. In relation to Mrs Armstrong; no evidence was heard at the Inquest that Northumbria Police officers or staff knew or ought to have known that Mrs Armstrong would take her own life or otherwise injure herself_ Whilst there was evidence that Mrs Armstrong was experiencing mental health difficulties during the investigation , this information was not passed to Northumbria Police_ Clearly police investigation and any disciplinary investigation/process are stressful for the subject but unfortunately | cannot agree with the suggestion in the Regulation 28 Report that Northumbria Police should have informed Akari Care that the investigation was at an end. It is of course accepted that Mrs Armstrong should have been informed promptly and this was not done due to individual errors_ Appropriateness of Information Sharing In stating that Northumbria Police should not have informed Akari Care about the status of the investigation it is important to highlight the purpose of information sharing between the police_ LSAB and the employer: Sharing of criminal conviction data, or of information relating to allegations of criminal conduct; is subject to the provisions of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (the Act): Such information is defined as "special category data" (analogous to sensitive personal data under the earlier Data Protection Act 1998). The legislation restricts the sharing of such information save in clearly defined circumstances_ The purpose of information sharing between agencies, particularly in the care context; is to safeguard care users_ It is this purpose which potentially enables disclosure of information relating to allegations of criminal conduct to be disclosed to an employer. The purpose of such information sharing is not to enable the employer to keep its employee updated as to the progress of the criminal investigation against that employee. Disclosure for that reason would be unlawful; unless the employee provided his or her consent and if the employee provided such consent; there would of course be no need to notify the employer: If the employee requires an update as to progress then it is clearly most appropriate that contact should be sought directly with the police, or via the employee's legal representative_ Northumbria Police is regularly contacted by employers seeking information regarding criminal investigations relating to their employees: The Disclosure and Barring Service Update Service provides statutory system, in the care context; to enable employers to obtain such information: Such disclosure requests are necessarily considered on case by case basis_ automatic disclosure of Any
conviction information to employers, irrespective of the circumstances, would be unlawful: Requests by employers for disclosure of information require consideration of the full circumstances For example:- What is the nature of the alleged criminal conduct? How does it impact upon the employer's business and do they have legitimate reason for receiving the information? Is the alleged criminal conduct relevant to the employee's work? What is the strength of the allegations facing the employee? What will the employer do with any information received? May the employer themselves be potentially subject to prosecution, and would disclosure potentially prejudice such future proceedings? Multi-Agency Meetings occur frequently and are attended by representatives from the LSAB, police, social services, and other invited parties. The purpose and scope of such meetings may relate to broad matters of policy, issues of general concern across region or area, or specific case relating to place (e.g: a school or care home) or an individual. Employers would not usually be invited to attend such meetings. Again, the purpose of such meetings is to safeguard clients, not to safeguard the welfare of individuals subject to criminal investigation: Requiring_ agencies, in such multi-agency meetings, to also concentrate upon the welfare of suspects, would detract from the statutory responsibilities imposed upon the agencies involved and would lead to confusion_ As you rightly state in your Report, it is the employer which owes duty of care to its employee. For the above reasons consider that information regarding the conclusion of a police investigation ought usually to be communicated directly to the suspect or their legal representative by the investigating officer, and not through any third party: It is the investigating officer who is usually best able to assess when and such information should be communicated to the suspect and_ if appropriate, any other interested parties_ It is not appropriate that such updates should be given to employers routinely. Decisions to disclose information to employers can necessarily only be made on a case by case basis_ Provision of information to employers as "fail safe mechanism, on the assumption that will update the employee, cannot be appropriate and will be unlawful in the absence of the employee's consent. As the evidence given at the Inquest made clear, there already exists system reminding investigating officers of the need to promptly inform suspects of the outcome of police investigation: Whilst the Inquest heard evidence that since Mrs Armstrong death further training and guidance has been delivered (instigated by national review of voluntary attender processes led by the College of Policing), the existing procedure was fit for purpose The officers knew that Mrs Armstrong required an update but; due to individual errors which were explained at the Inquest, this unfortunately did not occur. As you are aware, the officers were dealt with appropriately under Force conduct procedures for their errors_ Had Mrs Armstrong received notification that no further action was to be taken in relation to the criminal investigation, then she still would have remained suspended how they
from work whilst the regulatory and internal investigations of the local authority and her employer continued. You can be assured that Northumbria Police take our responsibilities to communicate with suspects very seriously. The evidence heard at the Inquest from Superintendent Steven Heatley established that we adapt and improve our procedures where appropriate_ However; although careful thought has been given to the matters raised in the Report, particularly given the tragic circumstances of Mrs Armstrong's death, for the reasons set out above it is not deemed necessary to take further action over and above the actions already taken and of which you are aware
Action Should Be Taken
believe that action should be taken to address the concerns raised by the circumstances of Lesley Ann Armstrong's death:
Report Sections
Investigation and Inquest
On the 19th November 2018 concluded an Inquest into the death of Lesley Ann Armstrong; who died at her home address on the 20th 2016. recorded my conclusion that Mrs Armstrong had taken her own life, and that the medical cause of her death was due to 1a) hanging:
Circumstances of the Death
While working as a care assistant at the Riverside House Care Home, Morpeth operated by Akari Care Limited, Mrs Armstrong had been interviewed by her employers regarding injuries sustained by a resident at the Home, and was subsequently being investigated by Northumbria Police for a possible assault under Section 47 of the Offences Against the Person Act 1861. If that allegation was not proved, Mrs Armstrong and or her colleagues might then have been investigated for an offence of neglect or lack of care under Provisions of the Care Act 2014, as a separate investigation by the Local Safeguarding Adults Board. On 21st April 2016 Mrs Armstrong was suspended from work as a result of the allegations described above and was required to attend Bedlington Police Station on 30th April 2016 as a voluntary attender for interview under Police caution. On 7th June 2016, decision had been taken by Northumbria Police Officers investigating the case to discontinue enquiries for the possible offence under Section 47 July of the Offences Against the Person Act 1861. This was finalised as being no crime detected due to evidential difficulties. Mrs Armstrong was not informed of this decision as she should have been, and consequently believed herself still to be under suspicion for a crime of assault. On ZOth July 2016 Lesley Armstrong's husband John left their home to go shopping, and when he returned home around 13.45 hours, he found his wife Lesley with no apparent signs of life, as result of hanging: note from Lesley Armstrong was found, expressing an intention of taking her life, and in the same note, swearing that she was innocent of the accusations against her: During the attendance by Police Officers following Mrs Armstrong's death at her home on 20th July 2016, it was recognised by one of the Officers that the investigation into the suspected assault had been discontinued several weeks earlier; and that this was not known to Mrs Armstrong:
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Data sourced from Courts and Tribunals Judiciary under the Open Government Licence.