Jennifer Lewis

PFD Report All Responded Ref: 2019-0003
Date of Report 15 April 2019
Coroner Roger Hatch
Coroner Area Kent (North-West)
Response Deadline est. 9 August 2019
All 1 response received · Deadline: 9 Aug 2019
Coroner's Concerns (AI summary)
There was a failure to coordinate care between mental and physical health doctors, resulting in unsuitable and inadequate care for the patient's overall needs.
View full coroner's concerns
(1) The failure to arrange consultation between the mental health doctors and the doctors responsible for her physical health (2) The failure to provide suitable or adequate care for her needs.

(3) The failure to provide appropriate care at the Centre.
Responses
Oxleas NHS Trust NHS / Health Body
14 May 2019
Action Taken
The Trust has implemented several changes, including inviting relevant healthcare professionals to CPA meetings, entering all patients' weight and height into the Malnutrition Universal Screening Tool (MUST), and ensuring patients with long-term nutritional needs remain open to the dietician. These improvements are incorporated into the physical health strategy. (AI summary)
View full response
Dear 15th

service in order to enhance the dietician input into the management of patients at the Bracton, with a particular on those patients assessed as having dietary and nutritional needs. will set out in more detail the changes we have made below: Physical health All patients with a Long Term Condition (LTC), such as Ms Lewis, are now held in a LTC register managed by the practice nurse in conjunction with the GP. This is in place and all physical health interventions and scheduled appointments are recorded within this register along with proposed future review dates. Patients with complex physical health conditions are reviewed periodically by the practice nurse and the GP to ensure appropriate referrals to specialist services and arrange follow up upon discharge back to the Bracton Centre. All patients with declining physical health are discussed monthly at the complex care forum. The forum is chaired by the Mental Capacity lead for the directorate and attended by the Independent Mental Health Advocate (IMHA) to ensure patients' views are fully represented, This change was implemented at the beginning ofthis year: All relevant healthcare professionals, including the GP and dieticians where necessary, will be invited to six monthly Care Programme Approach (CPA) meetings for patients on the complex case caseload. Dietetics All patients' weight and height are now entered to the Malnutrition Universal Screening Tool (MUST) which has been available on our clinical records system, RiO, since June 2017. The change our practice into line with national guidance for nutrition and hydration, as set out by the National Institute of Health & Care Excellence (CG32,QS24), the British Association of Parenteral and Enteral Nutrition and the Care Quality Commission. Our dietetic service undertake regular audits of completed MUST assessments to ensure the change in practice is embedded within all wards, including those at the Bracton Centre All patients identified as having long term nutritional and dietary needs will remain open to the dietician whilst at the Bracton Centre The named dietician will be responsible for appropriate reviews, follow up assessments and approval of meal plans. The above changes have been discussed and agreed within our Physical Health Oversight Group and are supported by our dietetic service_ These improvements have been incorporated into our physical health strategy and will be reviewed at our Quality Board. focus brings

The nature of the service at the Bracton Centre limits to some extent our ability to provide specialist physical health services on site, however | hope the information provided reassures you that the findings of your investigation and areas identified for the prevention of future deaths have prompted appropriate action on our part:
Sent To
  • Oxleas NHS Trust
Response Status
Linked responses 1 of 1
56-Day Deadline 9 Aug 2019
All responses received
About PFD responses

Organisations named in PFD reports must respond within 56 days explaining what actions they are taking.

Source: Courts and Tribunals Judiciary

Report Sections
Investigation and Inquest
On 13th December 2017 I commenced an investigation into the death of Jennifer Lewis. The investigation concluded at the end of the inquest 29th March 2019. The conclusion of the inquest was Jennifer Lewis died at the Darent Valley Hospital, Darenth Wood Road, Darenth on the thirty-first July 2017 as a result of malnutrition due to inadequate provision and intake of sufficient nourishment and nutrition furthered by an inability to appropriate the necessary medical intervention whilst at the Bracton Centre.
Circumstances of the Death
Ms Lewis was brought to the emergency department on 21/07/2017 via ambulance from the Bracton Centre at Oxleas NHS Trust. The admission history states that the nursing staff at the Bracton Centre had been concerned about the poor intake, diarrhoea, confusion, and hypotension. On observation she had low blood pressure (99/61mmhg), was dehydrated, and tachycardic. She appeared unkempt, lethargic and had reduced responsiveness. The history shows that diarrhoea started two days prior to admission, and she had a gradual decline in mobility over the two day period and has been noted to be less talkative than normal. Leg oedema was noted and a healed left leg superficial ulcer.

Working diagnosis of dehydration, sepsis (likely urinary), anaemia, and muteness (long standing) was made. She was treated with IV fluids, dietician referral, and Intravenous antibiotics.

At 9.45 on 20 July 2017 the patient was reviewed and it was noticed that the patient had an unidentified feeding tube (later established to be a surgically inserted PEG) institute which was tied up and not in active use. Further investigation is documented on 24 July that the PEG tube was used for 2 years post insertion, and not used since that time. It is documented that the patient had lost 10kgs since March 2017. The patient had been managed at the Whittington Hospital and Queen Elizabeth Hospital prior to admission to DVH.

CT CAP on 21 July 2017 revealed extensive ascites affecting all peritoneal compartments, with associated oedema of the colon, bilateral pleural effusions and hepatic varices. CT head scan 21 July NAD.

Medical emergency call was placed on 21 July 2017 due to raised heart rate and low BP. Impression was that she was severely dehydrated, and hypoglycaemic secondary to malnutrition. She was treated with 10% Glucose (IV) IV Pabrinex, and Iv fluids bolus? to keep her blood pressure above 100mmhg systolic.

26th July 2017 reviewed and discussed the possibility of needing parenteral nutrition (PN) as not improving clinically and not able to receive oral/enteral nutrition. 28th July 2017 A central line was inserted on and she was given Total parenteral Nutarian (TPN). This was started at 10mls per hour given the risk of refeeding syndrome. The decision to commence PN was discussed with and agreed with psychiatry consultant. She became breathless after the commencement of the TPN. A CT scan of the thorax was undertaken (post CVP line insertion and commencement of PN) this revealed a pneumonia.

She was reviewed by the on call Psychiatric liaison team (consultant Psychiatrists on 24 July 2017.

The patient was thought to be Jehovah witness and there was differing information provided by the family members about whether the patient was Jehovah Witness or Presbyterian. Documented in the notes not to give blood products unless the patient was haemodynamically unstable or evidence that she was actively bleeding, and must have consultant approval to do so.

The patient continued to deteriorate and was reviewed by the ITU team on 28 July 2017. In relation to chest infection plan to move to medical high dependency department and she was not considered a candidate for ITU care. The family were aware and in agreement with this decision.

Referral as the patient was being cared for under section 3 of the Mental Health Act Safeguarding concerns (the patient was malnourished and unkempt on admission)
Copies Sent To
Lewisham & Greenwich NHS Trust and Dartford & Gravesham NHS Trust
Related Inquiry Recommendations

Public inquiry recommendations addressing similar themes

Response officer access to case information technology
Southport Inquiry
Fragmented NHS record access and information sharing
Healthcare trust risk information visibility
Southport Inquiry
Fragmented NHS record access and information sharing
GMMH and Alder Hey joint SMART audit
Southport Inquiry
Fragmented NHS record access and information sharing
National guidance on SMART action points
Southport Inquiry
Fragmented NHS record access and information sharing
Data Systems for High-Risk Individuals
COVID-19 Inquiry
Fragmented NHS record access and information sharing
Proportionate Access to Linked Healthcare Records
COVID-19 Inquiry
Fragmented NHS record access and information sharing
Share Clinical Assessor Advice
Infected Blood Inquiry
Fragmented NHS record access and information sharing
Simplify External Regulation
Infected Blood Inquiry
Fragmented NHS record access and information sharing
Safety Management Systems Coordination
Infected Blood Inquiry
Fragmented NHS record access and information sharing
Hepatologist Oversight and Fibroscan Access
Infected Blood Inquiry
Fragmented NHS record access and information sharing

Data sourced from Courts and Tribunals Judiciary under the Open Government Licence.