Nottingham and Nottinghamshire

Noted (AI summary) North East London NHS Foundation Trust will provide record keeping training to staff, develop and implement a discharge checklist, conduct audits, update the HTT Service Operational procedure, and update the Trust’s Clinical Handover of Care and Discharge Policy. The Department of Health and Social Care expresses sympathy and states that they expect the North East London NHS Foundation Trust to look carefully at the care provided and take actions to improve care. They outline national actions being taken to support people with severe mental illnesses and prevent suicide.

Noted (AI summary) Nottinghamshire County Council has developed a more robust process for communicating demographics and essential risk information in relation to s135(1) warrants between AMHPs and the Police, including a typewritten document sent electronically by the AMHP. They are also exploring a dedicated conveyance service for people detained under the Mental Health Act. EMAS acknowledges its responsibility to provide timely ambulance service for patients with mental health needs. EMAS plans to adapt its operating model with an urgent care tier, which will go live across all five counties on 2 April 2018. The Department of Health acknowledges the concerns raised, focusing on discharge planning and transport for patients sectioned under the Mental Health Act. They state that these matters are operational and for local NHS services to determine, referencing the Crisis Care Concordat.