Sussex Partnership NHS Trust
PFD Addressee
Reports: 34
Earliest: Aug 2013
Latest: 13 May 2025
100% 2-year response rate (above 83% average). 49% of classified responses show concrete action taken.
PFD Reports
34 resultsMargaret Reeves
All Responded
2025-0227
13 May 2025
West Sussex, Brighton and Hove
Alcohol, drug and medication related deaths
Suicide
Concerns summary (AI summary)
Inadequate information sharing with GPs risks patients receiving either no medication or excessive, duplicative prescriptions, posing a significant safety concern.
Action Planned
(AI summary)
The Trust will migrate to a new Electronic Patient Record system (SystmOne) in November 2025, which will integrate with GP surgery systems and facilitate two-way sharing of information. They are also working to establish electronic prescribing, prioritising community electronic prescribing to coincide with the SystmOne adoption. NHS Sussex is in the process of rolling out the shared care record to primary care in this financial year (2025/2026), and in the coming years the information NHS providers will be able to access about a patient will be replaced by the national Shared Care Record which NHS England is currently developing.
Harry Southern
All Responded
2025-0034
20 Jan 2025
West Sussex, Brighton & Hove
Mental Health related deaths
Suicide
Concerns summary (AI summary)
Suicide prevention information is inadequately provided and often inaccessible for young people, with contact numbers unmonitored or unsuitable for those with disabilities, exacerbated by potential funding cuts.
Action Taken
(AI summary)
Sussex Partnership Foundation Trust has taken local action to improve access to support. They cite the NHS national plan to deliver the '24/7 Neighbourhood Mental Health Centre model' and the NHS 111 mental health option.
Morgan Betchley
All Responded
2025-0004
2 Jan 2025
West Sussex, Brighton & Hove
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Suicide
Concerns summary (AI summary)
The mental health Trust lacked policy or guidance for assessing suicide risks posed by fixtures and fittings supplied to acute mental health patients.
Action Planned
(AI summary)
NHS England highlights national work on moving away from risk stratification and supporting personalised safety planning, and that NHS Sussex ICB is seeking updates from the Trust on actions including raising staff awareness of care plan and therapeutic observation importance, care plan audits, and developing a training package on the needs/risks associated with care experienced individuals. Sussex Partnership NHS Foundation Trust provided the coroner with a copy of the Ligature Anchor Point Risk Reduction Policy and a Patient Safety Briefing, launched refreshed ligature risk, assessment and awareness training in July 2024 (becoming mandatory in April 2025), completed installation of new anti-ligature alarmed bedroom doors on Rowan Ward, and commenced work on Maple Ward.
Ryan Ouslem
All Responded
2024-0511
24 Sep 2024
West Sussex, Brighton and Hove
Suicide
Concerns summary (AI summary)
Police officers lacked crucial mental health training and understanding of their powers, failed to conduct thorough inquiries, and there was inadequate timely information sharing and joint working protocols between police and mental health services.
Action Planned
(AI summary)
From 7th October 2024, staff on DCU will become part of Neighbourhood Policing Teams and therefore mandatory training will become aligned. Sussex Police has offered 1:1 training to PC, and the planned roll out of "Mental Health and the Police" will ensure mandated mental health training is provided to all officers and staff that may be required to attend incidents where mental health could be a factor. Sussex Police is introducing Mental Health First Aider training to all new recruits from January 2025. SPFT partners are developing a Standard Operating Protocol for the RRS to provide guidance to officers who contact them for advice & assistance. A trust wide Standard Operational Procedure for the RRS is being developed which will provide guidance to staff working within the RRS. Immediately following the inquest, the Trust contacted Sussex Police to open the door to discussions about how we may approach cross training and these discussions are ongoing.
Jack Taylor
All Responded
2022-0029
28 Jan 2022
West Sussex
Alcohol, drug and medication related deaths
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Concerns summary (AI summary)
Mill View Hospital critically lacks staff and transport to safely return absconding mental health patients, over-relying on police. Ineffective joint policies and poor communication between hospital and police hinder the swift recovery of high-risk individuals.
Action Planned
(AI summary)
Sussex Police is co-developing a Missing Persons Template with SPFT to improve information sharing and is reviewing existing training for Sergeants on missing person investigations, with potential enhancements. The force also plans to review the structure of the Missing Persons Team to enhance support to colleagues. Sussex Partnership NHS Foundation Trust, working with Sussex Police, established a working group to improve the joint response to patients absent without leave, proposing solutions including a Missing Persons Template and updated risk assessment processes. An improved escalation process has been implemented and added to the AWOL Policy and the AWOL reduction project is being rolled out across the Trust.
Henry Holcombe
All Responded
2021-0257
15 Jul 2021
Brighton & Hove
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
The Trust's staff are consistently failing to comply with therapeutic engagement and observation policies, especially regarding night-time monitoring of patients.
Action Taken
(AI summary)
The Trust has strengthened internal monitoring, enhanced training (including for agency/bank staff), and now reviews policy compliance weekly by the Ward Manager and monthly by the Matron. They are also undertaking a Quality Improvement programme for therapeutic observations and considering technological aids for patient monitoring, expected to be completed by December 31st, 2021.
Nicholas Spooner
Partially Responded
2021-0360
28 Jun 2021
Brighton and Hove
Mental Health related deaths
Concerns summary (AI summary)
There is an urgent need for specialist dual diagnosis services with outreach facilities for individuals experiencing mental health crises intertwined with substance abuse, who are often denied adequate support.
Action Planned
(AI summary)
BHCC CCG SPFT and CGL acknowledge concerns regarding services for those with co-occurring substance misuse and mental ill-health and outline future plans to review the existing co-existing conditions group, ensure continued information sharing about service provision, and ensure that new commissioned services consider co-existing needs. The Dept. of Health and Social Care details plans for improving mental health services for those with coexisting substance use, including providing support to local authorities via the Public Health Grant, and proposed new standards for community-based mental health crisis services regarding referral times. NHS Social Care provides an update to their October 2021 response, stating that the procurement process for a new crisis house has been completed and the contract awarded to Mental Health Matters, with the service set to start on 01 November 2022. They also mention re-commissioning mental health supported accommodation services, and improving information sharing about services via a network of groups and regular newsletters.
Rodney Dixon
All Responded
2021-0209
21 Jun 2021
East Sussex
Community health care and emergency services related deaths
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Concerns summary (AI summary)
Sub-optimal training for Mental Health Act assessments and assessors, along with inadequate access to patient data for independent clinicians, poses risks to patient risk management.
Action Planned
(AI summary)
Sussex Partnership NHS Foundation Trust will discuss changes made by East Sussex County Council with their Deputy Chief Nurse to ensure the Trust's doctors working as independent s.12 doctors are informed of ESCC's changes in practice and to identify any difficulties with information access processes. East Sussex County Council updated their Mental Health Act referral and Risk Assessment Forms to include a section on dynamic risk assessment, arranged yearly risk management training with Brighton University for AMHPs, and updated the AMHP warranting and re-warranting process.
Hannah Bampfylde
All Responded
2021-0136
5 May 2021
Surrey
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Suicide
Concerns summary (AI summary)
Poor communication protocols meant Hannah's GP was unaware of her non-engagement with mental health services. The engagement policy lacked clarity on re-booking appointments and escalating non-attendance, allowing newly referred patients to slip through the system.
Action Taken
(AI summary)
Since September 2020, the Referral Co-ordinator is the person who books any further initial assessment appointments and not the Team Administrator. The requirement to notify the GP is stated in their Active Engagement Did Not Attend (DNA) Management Policy; weekly administration support is in place to ensure that all DNA cases have been identified and our Referral Co-ordinator oversees the rebooking of assessments and/or informs the GP of discharge from Horsham ATS.
Timothy Steele
Historic (No Identified Response)
2021-0076
15 Mar 2021
City of Brighton and Hove
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Suicide
Concerns summary (AI summary)
Inefficient processes led to a patient being lost to follow-up and failure to appoint a Lead Practitioner, exacerbated by fragmented and inconsistent application of the Care Programme Approach (CPA).
Christopher Swain
All Responded
2020-0284
14 Dec 2020
West Sussex
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Suicide
Concerns summary (AI summary)
Inconsistent patient observation practices, inadequate mental health reviews, risk assessments, and record-keeping were identified. There was also a failure to provide staff escorts for sectioned patients being transferred.
Noted
(AI summary)
The Trust acknowledges failings in care and outlines previous actions taken following the death, including an internal investigation and sharing of learning. The Trust states that policies for Section 17 leave were in place, but not followed, and weekly audits are now conducted to ensure compliance.
Elena Wells
All Responded
2020-0248
23 Nov 2020
Brighton and Hove
Emergency services related deaths
Mental Health related deaths
Concerns summary (AI summary)
Mental health crisis management failures included delayed bed availability, insufficient overnight support, confusion over professional responsibility, and a lack of in-person checks when the patient's condition worsened.
Action Planned
(AI summary)
The Trust and BHCC are developing a joint policy and guidance to improve communication and define responsibility between the organisations to improve the safety of voluntary patients waiting for acute mental health beds. Actions include reviewing existing policies and protocols, implementing new documentation procedures, and providing staff training, to be completed by April 2021.
John Ashley
Historic (No Identified Response)
2020-0071
16 Mar 2020
West Sussex
Community health care and emergency services related deaths
Mental Health related deaths
Suicide
Concerns summary (AI summary)
The deceased's Care and Treatment Plan was not updated, interactions were not consistently recorded, and there was no system for lead practitioners to be notified of important entries requiring action; furthermore, there was no clear procedure for GPs to be updated on patient treatment plans.
George Rogers
All Responded
2019-0484
27 Nov 2019
West Sussex
Suicide
Concerns summary (AI summary)
The absence of a designated Lead Practitioner during patient transfers between mental health teams causes delays in treatment and leaves patients unmonitored during a critical transition period.
Action Taken
(AI summary)
A new process was introduced to allocate a Lead Practitioner which resulted in a 95% reduction in unallocated patients at the point of transfer between teams.
Bethany Tenquist
All Responded
2019-0178
21 Mar 2019
Brighton and Hove
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Flawed room checks and inadequate staff training led to dangerous items remaining accessible to vulnerable patients. This highlights critical deficiencies in self-harm prevention protocols.
Action Planned
(AI summary)
Sussex NHS Trust will improve communication pathways with the Police and improve guidance to staff regarding contacting the Police following serious incidents.
Paul Hanton
All Responded
2018-0021
18 Jan 2018
West Sussex
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Concerns involve inadequate information sharing during 999 calls for AWOL patients, limited hospital CCTV access for police, and a discernible difference in police response to informal versus sectioned patients, despite similar risks.
Action Taken
(AI summary)
The police force updated its missing person policy in September 2017, including new call handling guidance with mandatory risk level recording, and delivered related training to staff between January and March 2017. They also have a joint policy with Sussex Partnership NHS Foundation Trust regarding absent patients, which is currently under review with planned consultation with Safeguarding Boards. The Trust created a checklist of information needed by police during 999 calls about AWOL patients, which is being incorporated into the Trust's AWOL policy. Instructions for accessing CCTV have been positioned next to the computer, and staff have been trained on using the system.
Thomas Wall
Partially Responded
2017-0321
2 Aug 2017
Brighton and Hove
Hospital Death (Clinical Procedures and medical management) related deaths
Suicide
Concerns summary (AI summary)
The lack of local in-patient detox facilities and long waiting lists are unacceptable. A more collaborative approach for dual diagnosis patients is critically needed, as current separation of care increases risk.
Noted
(AI summary)
Sussex Partnership NHS Foundation Trust explains that they were not chosen by Brighton and Hove City Council to continue providing local substance misuse services and encourages the coroner to write to the council with concerns. They ensured Public Health England guidance was provided to relevant directors and managers. Brighton & Hove City Council's Public Health department, as commissioner for adult and substance misuse in-patient detoxification beds, explains the history of service provision, noting the decision to work with Cranstoun in London after Sussex Partnership NHS Foundation Trust terminated their local service. They provide data on dual diagnosis prevalence. Brighton and Hove CCG highlights existing measures like a Dual Diagnosis integrated model, co-located DD workers, accommodation with support, and a Rough Sleepers project. Service user feedback is regularly reviewed, and Drug Related Death audits are undertaken.
Sabrina Walsh
All Responded
2017-0449
14 Jul 2017
East Sussex
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
The absence of CCTV in corridors and communal areas at the acute care facility delayed locating vulnerable patients, risking timely intervention.
Noted
(AI summary)
NHS England provides context regarding the use of CCTV in mental health units, referencing relevant guidance and the Sussex Partnership NHS Foundation Trust's consultation with patients and staff. They note the Trust's agreement to install CCTV in entrance areas. The Trust is implementing the installation of CCTV in the entrance areas of all 12 of its acute inpatient/PICU wards, including Woodlands.
Janet Muller
All Responded
2017-0441
4 Jul 2017
West Sussex
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Deficient nursing records, risk assessments, and care plans, coupled with inadequate staffing and persistent issues allowing Mental Health Act patients to abscond, increased patient risk.
Action Planned
(AI summary)
NHS England is implementing enhanced governance arrangements to monitor QVH's action plan, engaging with the Trust to promote networking with BSUH, and assessing the suitability of QVH for specialized services. The CQC will assess protocols, and a monthly CCG-regulated quality forum will oversee the action plan's implementation.
Trevor Curry
Partially Responded
2024-0091
17 Mar 2017
West Sussex, Brighton and Hove
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
The psychiatric hospital failed to record the deceased's critical cardiac history provided by family and did not ascertain his full physical history promptly, compounded by poor information sharing between trusts.
Action Taken
(AI summary)
Sussex Partnership NHS Foundation Trust has drafted a briefing for staff highlighting the importance of good documentation, completes documentation audits, and has introduced a new protocol for managing primary care clinical information and guidance for staff regarding obtaining summary care records. Learning from the death has been included in the Trust's quarterly quality report.
Derek Lee
Historic (No Identified Response)
2017-0045
14 Feb 2017
Brighton and Hove
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
No specific concerns regarding future deaths were detailed in the provided text, only contact information.
Matthew Roberts
All Responded
2017-0028
9 Feb 2017
West Sussex
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
There was no policy to log and scrutinize faxes, leading to potential loss of information, and staff often delayed reading referral details, hindering timely risk assessment. The organization also failed to conduct a formal review of the death.
Action Taken
(AI summary)
Sussex Partnership NHS Foundation Trust supplemented Information Governance training for EIP staff with posters on fax receipt. The EIP service developed a transition proforma, a best-practice tool for use by EIP practitioners at the point of transitions into and out of EIP service. The Trust has developed a new Serious Incident Policy.
Timothy Jones
Partially Responded
2016-0421
24 Nov 2016
Birmingham and Solihull
Community health care and emergency services related deaths
Concerns summary (AI summary)
GP practice had poor record-keeping, unclear home visit request procedures, misclassified clinical tasks as 'admin', and a policy discouraging home visits for complex patients, leading to inadequate assessment.
Action Planned
(AI summary)
The CCG will send a communication and learning alert to all Solihull member practices highlighting concerns and learning in relation to recording requests for home visits, GP home visit policies, and classifications of administrative tasks. The CCG will ask the Local Medical Committee to discuss with its members the consideration of a Solihull wide home visiting policy and the BAAG to consider the inclusion of aspiration pneumonia within the local version of the Primary Care Guidelines.
Vanessa Dadswell
Partially Responded
2016-0060
17 Feb 2016
Surrey
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Mental health services lacked an intermediate referral option between 4-hour A&E assessment and 5-day appointments, preventing timely intervention for patients requiring urgent but not emergency care.
Action Taken
(AI summary)
The triage system has been improved with direct bookable Priority Appointment slots for Triage Team Leaders and senior staff oversight. A protocol encompassing the improved system is being drafted throughout Coastal West Sussex CDS, and learning from the inquest will be presented to the Adult Management Board.
Joanne French
Historic (No Identified Response)
2016-0004
7 Jan 2016
West Sussex
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Early patient discharge was hampered by unclear assessment requirements, a failure to include family input in decision-making, and inaccurate or incomplete discharge assessment notes.