Betsi Cadwaladr University Health Board

PFD Addressee

Reports: 77 Earliest: Sep 2013 Latest: 27 Feb 2026

83% 2-year response rate (matches average). 38% of classified responses show concrete action taken.

Responded 10 No Response 1

Action Taken 38%

Action Planned 56%

Noted 5%

Disputed 2%

Based on 66 classified responses

PFD Reports

77 results

Frederick Pring

2014-0024 21 Jan 2014 North Wales (East & Central)

Community health care and emergency services related deaths

Concerns summary (AI summary) Current practices for patient handover at Emergency Departments lead to unacceptable delays, keeping ambulances occupied and unavailable for other critical calls.

Action Planned (AI summary) The Welsh Ambulance Service NHS Trust and Betsi Cadwaladr University Health Board are working towards completing an All Wales Handover Policy for patient handover between clinical teams. The Health Board also proposed acting as a 'Demonstrator Site' to implement recommendations regarding overcrowding in Emergency Departments.

Gwilym Pugh Jones

2013-0239 25 Sep 2013 North Wales (East and Central)

Hospital Death (Clinical Procedures and medical management) related deaths

Concerns summary (AI summary) Clinician-requested tests were not conducted, resulting in a missed opportunity for diagnosis and treatment.

Action Taken (AI summary) • The Corporate Governance Team was tasked with ensuring that all policies are received and updated to ensure that reflect national best practice. • Of the 120 Corporate Policies and Procedures currently in place , 117 are now in date. • Three policies are subject to fundamental review; this process will be completed by 31st March 2014.