Birmingham and Solihull Mental Health NHS Foundation Trust
PFD Addressee
Reports: 31
Earliest: Sep 2014
Latest: 14 Apr 2026
86% 2-year response rate (above 83% average). 38% of classified responses show concrete action taken.
PFD Reports
31 resultsKiefer Fraser-Phillips
Response Pending
2026-0216
14 Apr 2026
Birmingham and Solihull
Mental Health related deaths
Concerns summary (AI summary)
Therapeutic observations were not accurately recorded due to Wi-Fi signal issues, and there was no care plan in place to address the physical health conditions, such as sleep apnoea, associated with long-term mental health medication.
Timothy Reading
All Responded
2026-0101
21 Nov 2025
Worcestershire
Suicide
Concerns summary (AI summary)
The lack of formal, agreed S.117 plans for mental health discharge creates disjointed patient support. There is also no national guidance clarifying the required components for S.117 plans.
Noted
(AI summary)
• The Trust has a form within Rio which clearly sets out the relevant areas for the s.117 meeting and ensures that both healthcare and social care are signed up to the plan.
• All staff in Acute care have been made aware of the form and the need to complete it.
Matthew Lynch
All Responded
2025-0119
4 Mar 2025
Birmingham and Solihull
Mental Health related deaths
Other related deaths
Concerns summary (AI summary)
The internal investigation was inadequate, and barriers exist to proper Mental Health Act assessments. There's poor information sharing between agencies regarding residents, and support workers require more focused mental health training.
Action Planned
(AI summary)
The Trust conducted a system-based investigation into the death, identifying weaknesses in change of address and medication compliance management. Actions include a written reminder to clinical staff about recording address changes in Rio, and a review of the standard operating procedure for non-contact with appointments to ensure consistent escalation to the MDT. Birmingham City Council, having had no prior involvement with the deceased, will add guidance clarifying the use of Section 2 versus Section 3 of the Mental Health Act to Birmingham and Solihull Mental Health Foundation Trust's Mental Health Policy. The Council details its information-sharing practices with landlords, noting that the extent of information provided depends on how the resident accesses accommodation.
Juliette Sewell
All Responded
2024-0459
19 Aug 2024
Birmingham and Solihull
Suicide
Concerns summary (AI summary)
Key actions from a Structured Judgement Review, including patient record reviews and caseload stratification, remain outstanding with no firm completion date, posing a risk of future deaths.
Action Taken
(AI summary)
Birmingham and Solihull Mental Health NHS Foundation Trust has brought forward steps to ensure the completion of the action earlier than anticipated, conducting an ongoing review of Electronic Patient Record (EPR) RiO records.
Kieran Lavin
All Responded
2024-0422
1 Aug 2024
Birmingham and Solihull
Suicide
Concerns summary (AI summary)
Critical suicide risk information was not recorded or shared effectively due to busy shifts. Post-death guidance for informal patient transport risk assessment remains inadequate, lacking specific questions for comprehensive evaluation.
Action Taken
(AI summary)
The Trust is setting up regular Risk Huddles, providing further Risk Assessment training, sharing investigation findings with staff, appointing an Urgent Care Team Manager, and updating the Transport Policy to improve communication and handover processes.
Shelemiah Peterkin
All Responded
2024-0332
20 Jun 2024
Birmingham and Solihull
Mental Health related deaths
Suicide
Concerns summary (AI summary)
Staffing shortages caused delays in mental health referrals and patient care. Additionally, early warning sign assessments were not completed to standard, and action plans to improve this were missed.
Action Taken
(AI summary)
Lyndon CMHT has successfully recruited into all vacant posts and additional investment into the team has also taken place. Early Warning Signs will be incorporated into the DIALOG+ training and existing CPA Part B Care Plan and Dialog+ Safety Plan have been reviewed.
Tcherno Bari
All Responded
2024-0296
3 Jun 2024
Birmingham and Solihull
Suicide
Concerns summary (AI summary)
Significant failures in multi-agency coordination and policy application for high-risk missing mental health patients were identified, including poor information sharing, lack of staff awareness regarding procedures, and ineffective challenge processes between mental health services and police.
Noted
(AI summary)
NHS England will issue guidance to health systems on reviewing Serious Incident investigations to ensure lessons are learned and changes agreed upon. A national oversight group has been set up to review concerns and issues with RCRP, and this group feeds into a ministerial working group. West Midlands Police (WMP) has provided additional RCRP training to call handlers and officers and produced an exhibit detailing the escalation point of contact for partner agencies to West Midlands Police. WMP has also emphasised the need for officers to gather information from all sources and record the rationale for decisions made, particularly regarding vulnerable people. This is an appendix to the BSMHFT response, specifically the Trust's Missing Patient Policy. It outlines the actions to be taken when a patient is missing or AWOL, relating to Informal inpatients, Detained patients who are AWOL and patients in the community, read in line with National Partnership Agreement: Right Care, Right Person (RCRP). The National Police Chiefs' Council clarifies the aims of Right Care Right Person (RCRP) and states that it appears the situation concerning Mr. Bari was treated as a missing person case from the outset by West Midlands Police, and therefore RCRP principles would not apply. BSMHFT has updated their Missing Persons Policy in line with Right Care Right Person (RCRP) changes, incorporating feedback from the inquest, and a new Executive Director of Quality and Safety/Chief Nursing Officer will be accountable for the policy. The updated policy includes a revised Appendix C form focusing on the reasoning for critical concern and requires formal notification from the police with their decision and reasoning if they have decided not to deploy immediately. The APCC provides background on its role and the role of PCCs in local policing, noting that it has developed guidance for members on the Right Care, Right Person approach. It states that the NPCC is reviewing the report to identify relevant national learning. The Department of Health and Social Care acknowledges the concerns raised, noting that local policies should align with the Mental Health Act Code of Practice and that local partners should reassess joint processes on risk assessment, communication, and escalation. They emphasise the importance of collaboration between policing and health partners. The College of Policing is undertaking a full review of the Mental Health APP, and the points raised in regard to officers having regard to the expertise of mental health clinicians will be included within this review process. They are also working to ensure that the Missing Persons APP is as clear as possible in relation to communication between police and mental health services. The Home Office outlines the rationale and purpose of the National Partnership Agreement (NPA) and notes that decisions on implementation of Right Care Right Person (RCRP) are for individual Chief Constables. They state that missing persons cases are outside the scope of RCRP and existing police procedures should continue to operate.
Philip Malone
All Responded
2023-0469
23 Nov 2023
Birmingham and Solihull
Suicide
Concerns summary (AI summary)
A persistent and chronic lack of psychiatric bed capacity in Birmingham and Solihull continues to pose a significant risk, despite previous reports and insufficient remedial actions.
Action Planned
(AI summary)
The Trust acknowledges bed availability issues and highlights ongoing work with system partners and the ICB. Planned actions include continuing to work with system partners and developing a business case for new acute hospital capacity with additional wards. NHS Birmingham and Solihull ICB acknowledge BSMHFT's actions and state that they are working collaboratively to increase mental health inpatient bed capacity, with a business case for a new build supported in principle. The Department of Health and Social Care acknowledges concerns about psychiatric bed capacity in Birmingham and Solihull. They note BSMHFT's 12-month project to address bed shortages, the implementation of a locality model, and progress in developing bed capacity.
Leya Adris
All Responded
2023-0433
8 Nov 2023
Birmingham and Solihull
Alcohol, drug and medication related deaths
Care Home Health related deaths
Concerns summary (AI summary)
A patient with escalating mental health concerns, including suicidal ideation, did not receive critical psychiatrist input because the GP's urgent referral was incorrectly diverted by the single point of access system.
Action Planned
(AI summary)
Birmingham and Solihull Mental Health NHS Foundation Trust have made alterations to their referral form making it explicitly clear that the Community Mental Health and Wellbeing Service will review the referral and determine where the patients’ needs can be best met, while also removing reference to referral to ‘secondary care services’. Birmingham and Solihull ICB will ensure effective working relationships between BSMHFT and General Practice, particularly regarding referral processes for the Community Mental Health and Wellbeing Service. They will also ensure mental health referral protocols are included in a central portal for General Practice.
Paula Lenihan
All Responded
2023-0360
2 Oct 2023
Birmingham and Solihull
Alcohol, drug and medication related deaths
Concerns summary (AI summary)
The report identifies a pattern within the Birmingham & Solihull Mental Health NHS Foundation Trust of risk assessments not being completed or updated as expected, which poses a risk due to insufficient risk recording; a task and finish group is addressing the issue, but it is at an early stage.
Action Taken
(AI summary)
Birmingham and Solihull Mental Health Trust has worked closely with teams, supporting with protected dedicated time for staff to update risk assessment documentation, set up a project group to look at the risk assessment process, and completed a review of the risk management policy. Completion rates for risk assessment for CPA patients within community services have increased.
Peter Fleming
All Responded
2023-0244
14 Jul 2023
Birmingham and Solihull
Other related deaths
Suicide
Concerns summary (AI summary)
The coroner states action should be taken to prevent future deaths.
Noted
(AI summary)
NHS England highlights national initiatives to improve digital systems, workforce, and mental health services, including the Long Term Workforce Plan and the Mental Health, Learning Disability and Autism Inpatient Quality Transformation Programme. All reports received are discussed by the Regulation 28 Working Group. BSMHFT is working jointly with the Integrated Care System and highlights other areas to assist with lack of resources, including 3 Places of Safety available. The Shared Care Platform has been enhanced allowing different organisations to access different clinical information across the system. NHS Birmingham and Solihull ICB clarifies that GPs are not contractually required to monitor the collection status of medicines that they have prescribed. Birmingham City Council is working with NHS partners on a new Memorandum of Understanding to increase AMHP capacity and will fund AMHP training for NHS staff. They also trained 8 AMHPs in 2022 with funding from Skills For Care and aim to train 5 per year. The Department of Health and Social Care acknowledges the concerns, highlights existing investment in mental health services and workforce, and points to integration of services through integrated care systems and the Major Conditions Strategy.
Mohammed Hussain
All Responded
2023-0241
12 Jul 2023
Birmingham and Solihull
Other related deaths
Concerns summary (AI summary)
The report identifies issues with monitoring clozapine levels, a lack of a safe system to communicate high clozapine levels or effect medication changes, and a lack of understanding of when to measure and how to respond to high clozapine levels; concerns were also raised about pharmacy resourcing and the quality of internal investigations.
Action Planned
(AI summary)
The Trust is developing a specialist Pharmacy Clozapine Team, plans a recorded webinar to improve knowledge around clozapine, and the pharmacy team have prioritised reviewing assay levels and communication to consultants. The Trust has also established a set of MDT standards and will review the carer engagement tool. The MHRA will continue to keep the issue of monitoring for clozapine toxicity under close review, including reviewing Yellow Card cases and will be writing to the marketing authorisation holders to investigate further thresholds for clozapine toxicity.
Andrew Bowles
All Responded
2023-0423
31 Jan 2023
Birmingham and Solihull
Other related deaths
Concerns summary (AI summary)
A mental health liaison nurse lacked direct access to essential hospital records, leading to a critical information gap that compromised the patient's assessment and could risk other patients' lives.
Action Planned
(AI summary)
The two Trusts have agreed to allocate access to hospital records for bank staff who regularly work shifts within the Psychiatric Liaison Team to improve information sharing. Issues will be monitored through clinical governance at BSMHFT.
Leroy Hamilton
All Responded
2023-0013Deceased
11 Jan 2023
Birmingham and Solihull
Other related deaths
Concerns summary (AI summary)
Critical shortages of inpatient mental health beds and PDU spaces leave acutely ill patients without specialist care. Police also failed to correctly classify and risk-assess mentally unwell individuals as high-risk missing persons.
Action Planned
(AI summary)
West Midlands Police have taken multiple steps including updating missing person investigation training, providing a toolkit for staff interactions with missing persons, upgrading the missing persons recording system, and developing training in partnership with Birmingham and Solihull Mental Health Foundation Trust. Birmingham and Solihull ICB, with BSMHFT and UHBFT, are jointly reviewing pathways of care for acutely unwell people requiring mental health support, including the need for increased mental health beds and Psychiatric Decision Unit spaces. A consistent system-wide protocol across urgent care services for mental health patients who go missing will be led by the Mental Health Provider Collaborative. The Department of Health is supporting the NHS to reduce waiting times in A&E by adding beds, speeding up discharge, and increasing transparency. West Midlands Police are setting up a working group with key partner agencies to discuss and design a joint missing person protocol.
Saifur Rahman
All Responded
2022-0155
26 May 2022
Birmingham and Solihull
Mental Health related deaths
State Custody related deaths
Suicide
Concerns summary (AI summary)
Delayed emergency "code blue" calls, absence of a central cell history record, and inadequate visual risk assessments by mental health staff in the prison pose significant ongoing safety risks.
Action Taken
(AI summary)
BSMHFT states that it had already updated the sampling of cells under the Ligature Risk Assessment to enable greater coverage of cells from year to year, and to generate an audit trail for those cells which had been viewed in previous years. They have asked for a formal process with the prison to be placed on the agenda for the Local Delivery Board meeting. HMPPS reports that HMP Birmingham has undertaken initiatives to maintain staff awareness of medical emergency procedures, including safety talks and signage. The Governor has reviewed the local medical emergency response code protocol to ensure up to date training for all staff which is currently in progress. A central record of cell fabric history has been implemented and the prison maintenance database has been updated. A formalised process for cell ligature risk assessments is underway with the Health and Safety team, in partnership with the NHS.
Natasha Adams
All Responded
2022-0124
27 Apr 2022
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Suicide
Concerns summary (AI summary)
A patient's care level was downgraded without adhering to policy, and a crucial audit to ensure compliance for other patients is facing significant, unacceptable delays.
Action Taken
(AI summary)
The Trust completed an audit of compliance against the Care Programme Approach (CPA) on 12 May 2022, finding that 80% of patients reviewed had received a formal CPA review.
Ian Allen
All Responded
2020-0161
17 Aug 2020
Birmingham and Solihull
Alcohol, drug and medication related deaths
Care Home Health related deaths
Concerns summary (AI summary)
The Trust failed to act on high clozapine levels due to poor monitoring systems and a lack of understanding regarding its importance. National guidance is needed for monitoring frequency and practitioner education on clozapine.
Action Taken
(AI summary)
Birmingham and Solihull Mental Health Trust has provided pharmacists with additional training on Clozapine, will build further education into the Post Graduate Medical Education programme and is drafting a safety alert to all clinicians; also reviewing and updating Trust Clozapine guidelines to reflect updated MHRA guidance in August 2020, to be approved in November 2020. The Department of Health and Social Care notes that Birmingham and Solihull Mental Health NHS Foundation Trust has responded to the report by undertaking a review and update of its guidance on the use of clozapine, and have taken additional measures such as additional training and education and an audit of patients.
Anthony McCormack
All Responded
2019-0317
27 Sep 2019
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A severe shortage of mental health beds prevented necessary inpatient treatment, while an overstretched home treatment team lacked resources for adequate patient assessment and monitoring.
Action Planned
(AI summary)
NHS Birmingham and Solihull ICB is allocating funding towards community based crisis support services run by MIND and crisis houses to complement inpatient mental health facilities. BSMHFT is also actively recruiting staff into the Home Treatment Team and other services.
Nigel Abbott
All Responded
2019-0284
31 Jul 2019
Birmingham and Solihull
Community health care and emergency services related deaths
Emergency services related deaths
Mental Health related deaths
Concerns summary (AI summary)
A critical misunderstanding exists between agencies regarding the urgent execution of Mental Health Act warrants, leading to ineffective inter-agency cooperation and a failure to learn from incidents, risking public safety.
Action Taken
(AI summary)
The Home Treatment Team Operational Procedure has been revised and approved, to ensure that it fully corresponds with the safeguards for fully assessed and initially assessed patients waiting for a bed.
Richard Carlon
All Responded
2019-0287
22 Jul 2019
Birmingham and Solihull
Alcohol, drug and medication related deaths
Mental Health related deaths
Suicide
Concerns summary (AI summary)
The unavailability of Approved Mental Health Practitioners delayed critical assessments, and poor inter-agency communication led to mental health services missing opportunities to re-engage with a patient.
Action Planned
(AI summary)
Birmingham City Council is implementing a 60-point improvement plan for AMHP services, including commissioning urgent beds, developing urgent care pathways, and improving information sharing. A workshop will be held to improve joint working between the Mental Health Trust and the AMHP service, with monthly project board meetings to oversee improvements. West Midlands Police will provide further guidance to call handlers on managing calls and incident grading related to missing persons, and will ensure callers are updated when a missing person is located. Full implementation is expected by November 2019.
David Jukes
All Responded
2019-0329
12 Jul 2019
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Concerns summary (AI summary)
Critical information was withheld from mental health assessors in custody, and communication breakdowns meant existing mental health teams failed to assess the patient, despite being notified, creating significant risk.
Disputed
(AI summary)
NHS England and NHS Improvement will hold a national event by the end of March 2020 to discuss information sharing issues with liaison and diversion practitioners, NHS Commissioners, and police representatives. They are also working with West Midland Police regarding their new IT system. Staffordshire Police argues that adequate information *was* available on the custody record and that the Liaison and Diversion practitioner could have requested further information from custody staff, therefore no action is required. Birmingham and Solihull Mental Health NHS Trust has increased resources to all Home Treatment Teams, launched two Quality Improvement Projects and is recruiting additional staff to improve services. Black Country Partnership NHS Trust has taken several actions, including reviewing the L&D process, providing additional training to staff, and improving access to mental health databases, including rolling out staff access to the Spine. NHS Birmingham and Solihull CCG highlights increased investment into mental health services including crisis cafes and crisis houses to improve accessibility and experience of those in crisis and reduce the impact of crisis on other agencies across the region.
Nora Bruton
All Responded
2019-0090
25 Mar 2019
Birmingham and Solihull
Alcohol, drug and medication related deaths
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Concerns summary (AI summary)
Inadequate dissemination of substance abuse risk assessment training and a failed review of crisis call communication protocols led to safety gaps. The protracted review of the Home Treatment Team model also raises concerns.
Action Taken
(AI summary)
Birmingham and Solihull Mental Health NHS Trust has developed a dedicated crisis email address for Home Treatment Teams with dedicated support to manage the system. They have also increased the capacity of the out of hours service by putting a senior clinician (Band 7) on duty each evening and have increased the capacity of their Home Treatment Teams and are now ‘over-recruited’ to medical positions.
Stephen Kennedy
All Responded
2019-0039
7 Feb 2019
Birmingham and Solihull
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Suicide
Concerns summary (AI summary)
A patient couldn't access recommended psychological therapy due to internal service barriers and long waiting lists. Additionally, a severe lack of acute inpatient mental health beds led to further self-harm and suicide attempts.
Noted
(AI summary)
The Department of Health and Social Care highlights national initiatives to improve mental health services, including expanding CRHTTs, integrating primary and secondary care, and establishing a national single point of contact for mental health crises. They also reaffirm commitment to suicide prevention and will continue measures through the existing suicide reduction programme. The Trust is developing training and guidance for staff on Personality Disorder and patients with Personality Disorder, to be mandated for all staff working within our Home Treatment Teams during 2019/20. A Personality Disorders Strategy which includes clinical standards to be met for patients with a diagnosis of Personality Disorder is being led by the Trust's Chief Psychologist. The CCG acknowledges the coroner's concerns and is unable to identify any correlation between funding and this death, but has recognised the need to continually improve its quality monitoring function and to also improve processes for learning from deaths at the earliest opportunity.
John Delahaye
Partially Responded
2018-0388
18 Dec 2018
Birmingham and Solihull
State Custody related deaths
Suicide
Concerns summary (AI summary)
National risk assessment templates are unclear on medication, and unreliable electronic records impede identifying past medical conditions. Healthcare staff are also inconsistently present or informed of crucial ACCT reviews.
Action Planned
(AI summary)
NHS Digital began rolling out a new mandated coding system called SNOMED CT coding from April 2018 to replace all other coding systems; and SNOMED CT has been introduced as an alternative coding system into the prison general practice electronic medical records; SystmOne since 14 January 2019.
Paul Price
All Responded
19 Sep 2018
Birmingham and Solihull
Community health care and emergency services related deaths
Concerns summary (AI summary)
Critical delays in information sharing between mental health services and GPs, due to incompatible IT systems and communication failures, risk patient care and medication management.
2 responses
from Paul Price, Paul Price Response2