Essex Partnership University NHS Foundation Trust
PFD Addressee
Reports: 40
Earliest: Mar 2016
Latest: 8 Feb 2026
94% 2-year response rate (above 83% average). 71% of classified responses show concrete action taken.
PFD Reports
40 resultsElise Sebastian
All Responded
2026-0078
8 Feb 2026
Essex
Child Death
Concerns summary (AI summary)
Mental health ward staff lacked neurodiversity training and were inexperienced, leading to insufficient staffing, missed patient observations, and incorrect medication charting.
Action Taken
(AI summary)
• The Trust has implemented the 'Oliver McGowan' training module.
• Tier 1 provides training on LD and ASD for those who require general awareness of the support Autistic People or those with LD may need.
• Tier 2 delivers the above alongside providing di
Martin Bryant
All Responded
2026-0030
19 Jan 2026
Essex
Suicide
Concerns summary (AI summary)
Mental health crisis patients face dangerously long waits in open reception areas due to a severe lack of local and national mental health beds, and inadequate facilities for appropriate waiting.
Action Taken
(AI summary)
NHS England is rolling out dedicated 24/7 neighbourhood mental health centres and specialist Mental Health Emergency Departments, and has reinforced patient flow improvement as a key priority in its 2025/26 operational planning guidance, with plans to reduce Out of Area Placements. EPUT has changed management processes to include risk assessments for patients waiting in reception, secured capital funding for Mental Health Urgent Care Department (MHUCD) refurbishment with approved plans for dedicated spaces, and implemented a Therapeutic Acute Inpatient Operating Model.
Stuart Berry
Partially Responded
2026-0015
1 Dec 2025
Essex
Community health care and emergency services related deaths
State Custody related deaths
Suicide
Concerns summary (AI summary)
Multiple failures by mental health services and serious deficiencies in prison suicide risk assessment, including poor ACCT completion, inadequate observations, and accessible ligature points, contributed to the death.
Action Planned
(AI summary)
HMPPS is reviewing national prison officer training, developing interim upskilling sessions on recognising risks and triggers, and considering upgrading Victorian-style windows to anti-ligature designs. They are concluding a project to convert 50 cells across 13 locations to a fully ligature‑resistant standard. HCRG is retraining reception nurses, introducing an Early Days in Custody (EDiC) Nurse role, improving identification and escalation of urgent mental health referrals, and reviewing the Mental Health Operational Standard Operating Procedures and referral processes.
Warren Green
All Responded
2026-0011
1 Dec 2025
Essex
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
High-risk self-harm patients could leave the acute ward without assessment or staff knowledge. The Mental Health Liaison Service lacks clear escalation criteria to consultants, leading to insufficient oversight for vulnerable patients.
Action Planned
(AI summary)
Mid and South Essex NHS Foundation Trust has updated relevant policies and flowcharts to assist staff with managing patients at high risk of self-harm. The Trust's Mental Health Lead and Prevent Lead Nurse is undertaking a program to raise awareness of this updated staff guidance and has added content to existing training. Essex Partnership University NHS Foundation Trust states that its Mental Health Liaison Team includes nurses, health care assistants, psychologists and occupational therapists and that patients can be reviewed by a consultant if needed. The Trust is currently reviewing its Standard Operating Procedure (SOP) in order to cover the above provisions, which will be completed by May 2026.
Stephen Neville
All Responded
2025-0556
24 Oct 2025
Essex
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Nursing staff failed to properly conduct and record therapeutic observations due to misunderstanding and training deficits. The quality assurance and auditing processes for these critical observations were also found to be severely inadequate.
Action Taken
(AI summary)
The Trust has implemented changes including revisions to policy, training, and audits related to patient observations and therapeutic engagement. An interim measure was introduced pending a longer-term review involving matrons to understand necessary changes to the Tendable audit programme and strengthen governance processes.
Jillian Steedman
All Responded
2025-0506
10 Oct 2025
Essex
Mental Health related deaths
Suicide
Concerns summary (AI summary)
Failures in information sharing, incomplete care plans, and inadequate risk assessments led to an inappropriate discharge placement that was not adequately monitored, despite repeated crises and professional warnings.
Action Planned
(AI summary)
Essex County Council will revise the Section 117 policy, undertake a full review of community mental health social work arrangements, and examine the operational configuration of their Approved Mental Health Professional service. Essex Partnership University NHS Foundation Trust held a debrief regarding information sharing, implemented structured professional supervision, reviewed the lone worker policy, provided additional training to staff, and introduced a new role to strengthen patient safety incident reports.
Resmije Ahmetaj
All Responded
2025-0424
12 Aug 2025
Essex
Mental Health related deaths
Concerns summary (AI summary)
Mental health services exhibited inadequate clozapine monitoring, poor communication and escalation regarding subtherapeutic medication levels, and delayed management of critical side effects, increasing psychosis relapse risk. Additionally, a car park's penultimate floor lacked adequate safety barriers.
Action Planned
(AI summary)
Basildon Car Park Management is arranging for contractors to install mesh coverings over stairways and extend railings on the pedestrian link walkway and expect to instruct a contractor to proceed immediately, subject to lead times. The Trust disseminated an updated Clozapine policy in January 2025 and provided a teaching session on October 2nd, 2025, to reinforce best practices in monitoring and documenting Clozapine side effects, particularly constipation.
Carol Taylor
All Responded
2025-0294
12 Jun 2025
Essex
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
No system prevents staff non-compliant with mandatory training, including basic life support, from working on inpatient wards, posing a particular risk to vulnerable elderly patients.
Noted
(AI summary)
The Trust has implemented measures to ensure staff are competent, including mandatory training checks and escalation procedures. They have also formed a Physical Health Task and Finish Group to review physical health provision on inpatient wards, piloted a Physical Health Secondary Care planning Cycle, and provided staff training. HMPPS published guidance on managing self-neglect in prisons in July 2024. They implemented a new booking tool for ACCT reviews in August 2024, introduced a new shift pattern for key workers in September 2024, and issued a Notice to Staff mandating ambulance calls for emergency codes. The Minister acknowledges the concerns and offers condolences, deferring to the Director General of Operations at HMPPS for a detailed response.
Nicholas Gray
All Responded
2025-0283
5 Jun 2025
Essex
Alcohol, drug and medication related deaths
Suicide
Concerns summary (AI summary)
The Trust's PSIRF Decision Monitoring Tool contained inaccurate and incomplete information regarding patient contact and self-harm, undermining potential investigation requirements.
Action Taken
(AI summary)
The Trust has amended its PSIRF Decision Monitoring Tool (DMT) template following clinical staff feedback. Every DMT now has a Care Unit leadership Multi-disciplinary Team discussion and sign off process, and is subject to further final scrutiny by central Patient Safety and Executive Director level.
Julie Beasley
All Responded
2025-0250
28 May 2025
Essex
Alcohol, drug and medication related deaths
Mental Health related deaths
Concerns summary (AI summary)
Inadequate mental health assessments, medication errors, and poor communication with the GP and patient led to missed opportunities to gather critical information. A lack of professional curiosity and poor record-keeping also contributed.
Action Taken
(AI summary)
Essex Partnership University NHS Trust has reviewed assessment processes, requiring mental health assessments for all patients by the Crisis team with monitoring and auditing. They have also rolled out ‘STORM’ training, a three-day package encompassing best practice in self-harm and suicide prevention, achieving 73% compliance in registered urgent care practitioners by June 2025.
Darren Turner
All Responded
2025-0144
17 Mar 2025
Essex
Mental Health related deaths
Suicide
Concerns summary (AI summary)
Multiple serious failures in care, management, and treatment provided by the Essex Partnership NHS Foundation Trust amounted to neglect, contributing to the deceased taking his own life.
Action Taken
(AI summary)
The Trust is reinforcing the expectation of weekly care plan reviews, discussing care plans in weekly MDTs, auditing care plans via the Trust Tendable system, and implementing a new inpatient operating model with a focus on proactive and safe discharge; they have also appointed Family/Carer Ambassadors.
David Bennett
All Responded
2025-0089
17 Feb 2025
Essex
Mental Health related deaths
Suicide
Concerns summary (AI summary)
Mental health crisis and acute care staff lacked access to crucial patient records, leading to inadequate information sharing and failures in escalating deteriorating mental health, medication reviews, and proper risk assessment.
Action Planned
(AI summary)
Mid South Essex NHS Trust is working with partners to develop clear and straightforward pathways for mental health care in the Emergency Department, with a rollout programme and training planned for ED staff after final approvals. EPUT reports that the Mental Health Liaison team now has access to all key systems including SystmOne, and the Inpatient and Urgent Care Divisional Directors of Quality and Safety are establishing regular quality forums with Directors of Nursing in Acute hospitals.
Jamie Harding
All Responded
2024-0610
29 Oct 2024
Essex
Mental Health related deaths
Suicide
Concerns summary (AI summary)
A lack of compulsory training on the Dual Diagnosis pathway, poor communication, and an inefficient system for the Frontline Resolution Team to manage caseloads and follow up referrals led to significant care failures.
Action Taken
(AI summary)
Essex Partnership NHS Foundation Trust implemented a new electronic patient record system and a Risk Assessment Guidance (RAG) tool to support clinical decision-making around patient risk, and established a Trust Safety Improvement Plan focusing on disengagement.
Danny Anderson
All Responded
2024-0405
25 Jul 2024
East London
Community health care and emergency services related deaths
Mental Health related deaths
Suicide
Concerns summary (AI summary)
There was a lack of adequate risk formulation, over-reliance on patient self-reporting, and insufficient information gathering before discharge from mental health services, indicating staff lacked understanding of robust risk assessment and safety planning.
Action Taken
(AI summary)
Essex Partnership University NHS Foundation Trust details improvements to risk formulation on discharge, including discharge planning meetings with the MDT. They also mention training, a clinical risk policy, and a review of care coordinator roles and responsibilities to address safety concerns.
Phephisa Mabuza
All Responded
2024-0487
15 Jul 2024
Central and South East Kent
Mental Health related deaths
Concerns summary (AI summary)
The Trust's Crisis Response Service deviated from national guidance by extending mental health triage response times and maintained an incorrectly coded operational policy.
Action Taken
(AI summary)
Essex Partnership University NHS Foundation Trust acknowledges concerns about their Crisis Response Service (CRS) and triage procedures. They have clarified guidance on the UK Mental Health Triage Scale and rectified a typing error in the Standard Operational Policy regarding triage codes and response times. A memo has been sent to all clinicians within the service reminding them of the use of the UK Mental Health Triage Scale.
Aaron Deeley
All Responded
2024-0331
19 Jun 2024
Essex
Hospital Death (Clinical Procedures and medical management) related deaths
Suicide
Concerns summary (AI summary)
Patients held under Section 5(2) MHA in acute wards lack a Responsible Clinician or Mental Health Liaison assessment. Acute staff lack specialist mental health training, and policy for 1:1 observation is confusing, leaving a critical protocol gap.
Noted
(AI summary)
NHS England acknowledges the concerns and highlights existing national guidance on liaison mental health services. They note actions taken by the Trusts involved, including a joint working group, and describe internal processes for reviewing PFD reports. The trust has reviewed the Mental Health Liaison SOP to provide clearer direction for staff in supporting patients awaiting assessment under the Mental Health Act, focusing on risk management. A Joint Working Protocol is being put in place and the SLA between MSE and EPUT is being addressed at a senior level. The trust has reviewed its policy on the admission and treatment of patients with mental health disorders in acute settings, reinforcing mental health support available in ED. They have also provided guidance on assessing patient capacity and detaining patients under Section 5(2) of the Mental Health Act, including notification procedures and patient rights.
Georgia Dehaney-Perkins
All Responded
2024-0059
5 Feb 2024
Essex
Alcohol, drug and medication related deaths
Concerns summary (AI summary)
A patient with a self-harm history was placed in a room with a faulty anti-ligature mechanism without risk assessment, and medication risks with alcohol were not communicated. Inconsistent recording of alcohol consumption and ignored family concerns compromised patient safety.
Action Taken
(AI summary)
The trust has conducted a thorough review of the concerns raised, including audits of ligature points, reviews of patient observation procedures, and improvements to communication with patients and carers. They have also implemented measures related to room allocation, risk assessments, staff training, and policies on alcohol use.
Nadia Wyatt
All Responded
2024-0024
15 Jan 2024
Essex
Suicide
Concerns summary (AI summary)
Failures in care planning included incomplete patient records, lack of bespoke care plans with "cutting and pasting," inadequate risk assessments, and an over-reliance on the patient's carer.
Action Taken
(AI summary)
Essex Partnership University NHS Foundation Trust has revised supervision forms, arranged bespoke training on documentation, implemented a new assessment proforma and updated its policy on risk assessment and contingency planning.
Morgan-Rose Hart
All Responded
2023-0540
19 Dec 2023
Essex
Hospital Death (Clinical Procedures and medical management) related deaths
Suicide
Concerns summary (AI summary)
The Trust's investigation was incomplete and delayed, failing to address critical issues like inadequate staff observations and security breaches on a locked mental health ward. A dispute over permitted items and failure to escalate risk were also concerns.
Disputed
(AI summary)
The council is working with Integrated Commissioning Boards to address the shortfall of appropriate placements for people with Autism who have mental health and self-harm risks in Essex and has submitted capital bids to NHS England to develop additional services for complex autistic young people with significant mental health issues. The Trust has taken several actions, including reviewing and reinforcing the Therapeutic Engagement and Supportive Observation policy, commencing a further training programme for all clinical staff on Oxevision and E-obs, and ensuring all inpatient nursing staff complete Food and Fluid Refresher training. Writing on behalf of a client, disputes that the deceased was an informal patient, asserting she was detained under the Mental Health Act and requests a correction to the PFD response.
Amanda Hitch
Historic (No Identified Response)
2023-0535
19 Dec 2023
Essex
Railway related deaths
Suicide
Concerns summary (AI summary)
Critical suicidal intent information was missed due to thematic clinical record display and a failure to use structured risk management tools. British Transport Police's multi-agency support plan also failed to communicate railway station attendances, especially from unstaffed stations.
William Gray
All Responded
2023-0511
8 Dec 2023
Essex
Child Death
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Hospital doctors were unaware of JRCALC guidelines for adrenaline in life-threatening asthma. Ambulance guidelines lacked clarity on managing severe asthma attacks, and the trust's investigation failed to learn from repeat incidents.
Noted
(AI summary)
The Ambulance Service has disseminated posters addressing human factors, developed a new training package on decision-making under pressure, and is providing regular updates on best practice for asthma management. They have removed the skill of intubation for general paramedics and are rolling out Advanced Paramedics in Critical Care cars across the region. They have also implemented the Patient Safety Improvement Response Framework. Mid and South Essex NHS Foundation Trust has shared learning with teams about the JRCALC protocol on managing severe asthma in children and is delivering training sessions focusing on the role of Adrenaline; they have also sent an email to staff regarding the use of Adrenaline in pre-hospital asthma resuscitation. AACE will review the JRCALC asthma guideline and make changes if required, and will share the concerns with their national ambulance service medical directors’ group (NASMeD) to consider further education or awareness for clinicians regarding airway management and adrenaline administration. Essex Partnership University NHS Foundation Trust has implemented several changes in the Asthma & Allergy Children’s and Young Persons Service, including staff training, caseload reviews, translated care plans, smoking cessation courses, and links between universal services and the CAAS to improve education and training. Essex Partnership University NHS Foundation Trust has implemented several changes in the Asthma & Allergy Children’s and Young Persons Service, including staff training, caseload reviews, translated care plans, smoking cessation courses, and links between universal services and the CAAS to improve education and training. The Department acknowledges the concerns and describes the existing framework for healthcare professional training, including the National Capabilities Framework for Professionals who care for Children and Young People with Asthma. They note that employers are responsible for ensuring staff are trained to the required standards.
Katharine Fox
All Responded
2023-0510
7 Dec 2023
Essex
Suicide
Concerns summary (AI summary)
A critical disconnection between hospital and community psychology services, compounded by a lack of handover and incompatible computer systems, resulted in substantial wait times and impaired continuity of care.
Action Taken
(AI summary)
Essex Partnership University NHS Foundation Trust has implemented measures to improve handover of care between inpatient and community psychology services, ensure access to clinical systems and robust information sharing, and provide supervision and training for care coordinators regarding safe patient care.
Johanne Blackwood
All Responded
2023-0275
27 Jul 2023
Essex
Railway related deaths
Suicide
Concerns summary (AI summary)
A severe lack of clarity in Care Coordinator handovers and absence of formal policy left a vulnerable patient without an allocated CC, and her risk assessment/care plan unupdated, following hospital discharge.
Action Taken
(AI summary)
The Trust has implemented a formal structured handover template for care coordinators, approved for Trust-wide implementation, to capture vital information about patients' care and risk. All staff who administer medication are now required to complete annual medication competency assessments.
Bency Joseph
All Responded
2023-0148
7 May 2023
Essex
Mental Health related deaths
Concerns summary (AI summary)
There was a significant delay and inadequacy in prescribing and administering therapeutic medication for psychosis, with family escalations ignored. The subsequent Trust investigation was also deficient, excluding key stakeholders.
Action Taken
(AI summary)
The Trust has completed a Clinical Review into the death, shared learning with the Chair of the Clinical Review Group, and responded to the family's concerns raised after the inquest. They have also appointed a Family Liaison Officer.
Sharon Langley
All Responded
2023-0075Deceased
27 Feb 2023
Essex
Hospital Death (Clinical Procedures and medical management) related deaths
Suicide
Concerns summary (AI summary)
The Trust's emergency response was critically flawed, with delays and poor communication during an emergency. Known safety risks, including non-closing doors to high-risk areas, were inadequately mitigated, and the internal investigation was unreliable.
Action Taken
(AI summary)
The Trust has provided 'refresher' life support training, implemented Safety Huddles, and is rolling out electronic observations. It has a procedure for completing engagement and supportive observation records and has piloted use of electronic observations.