Care Home Health related deaths
PFD Category
Reports: 407
Areas: 66
Earliest: Aug 2013
Latest: 15 Jan 2026
73% response rate (above 62% average). 70% of classified responses show concrete action taken.
PFD Reports
407 resultsEdna Bulmer
Historic (No Identified Response)
2014-0346
25 Jul 2014
West Yorkshire (West)
Dovecote Lodge
Concerns summary
The care home had inconsistent fall risk assessments for Mrs. Bulmer, failed to promptly implement identified risk-minimising measures, and did not review the assessment after multiple falls, indicating systemic failures in falls prevention.
Stanley Bere
Partially Responded
2014-0339
4 Jul 2014
West Sussex
Villa Adastra Care Home
Salvation Army
Concerns summary
Poorly maintained Cardex and incident reporting systems, with unrecorded information and lack of cross-referencing, directly led to injuries not being promptly identified or followed up by staff.
Bradley Cockel
Unknown
2014-0298
9 Jun 2014
Essex
Concerns summary
The drug involved, and several of its chemical compounds, were not fully controlled by legislation, leading to regulatory gaps and potential public health risks.
Michaela Christoforou
All Responded
2014-0285
25 May 2014
London (North)
Care UK
Concerns summary
All staff at the unit did not carry ligature cutters, posing a significant risk in preventing self-harm incidents.
Ross Boyd
All Responded
2014-0313
23 May 2014
Milton Keynes
REDACTED
Concerns summary
An inadequate assessment of the deceased's needs resulted in an inappropriate placement at a care home, failing to meet his specific requirements.
Clive Clinton
Historic (No Identified Response)
2014-0238
23 May 2014
North Wales (East & Central)
European Care
Concerns summary
A care home's complaints procedure failed, preventing family concerns about poor care (e.g., hygiene, medication) from reaching senior management and placing residents at risk of harm.
Margaret Connor
All Responded
2014-0215
9 May 2014
Norfolk
Heathers Nursing Home
Concerns summary
Inadequate procedures for wheelchair checks resulted in faulty equipment, while communication breakdowns led to doctors being misinformed about a patient's injury despite staff and family concerns.
Beryl French
All Responded
2014-0198
30 Apr 2014
Nottinghamshire
Lifestyle Care PLC
Concerns summary
Nursing staff lacked understanding of DNACPR forms and End-of-Life Care planning was insufficient, risking patients not receiving appropriate dignified care in future similar circumstances.
Doris Taylor
Historic (No Identified Response)
2014-0164
9 Apr 2014
Manchester (South)
Borough Care Limited
Concerns summary
Staff training was inadequate regarding reportable incidents, and managers were unaware of reporting duties. Dangerously strong door-closers also posed a significant safety hazard to residents.
Joseph Godfrey
Historic (No Identified Response)
2014-0143
31 Mar 2014
London (East)
BUPA UK Provision
BUPA Care Homes
Concerns summary
Care staff and paramedics lacked awareness of warfarin-related bleeding risks in elderly fall patients. Care home staff failed to follow observation protocols, document checks, or access medical history, and BUPA's investigation was insufficient.
Derrick Rivers
Historic (No Identified Response)
2014-0104
10 Mar 2014
Manchester (North)
Care Quality Commission
Passmonds Care Home
Rochdale Metropolitan Borough Council
Concerns summary
The care home had an inadequate, unspecific drugs administration protocol and lacked audit processes, with management unaware of non-compliance. Regulatory bodies also failed to identify these critical issues during inspections.
Peter Norman Nott
All Responded
2014-0229
28 Feb 2014
Oxfordshire
Rush Court Nursing Home
Concerns summary
Care home staff failed to perform adequate neurological observations following a patient's fall, relying on simple visual checks despite prolonged immobility and clear deterioration.
Lillian Robinson
Historic (No Identified Response)
2014-0041
26 Jan 2014
Surrey
Surrey County Council
Concerns summary
The report text did not detail specific concerns, only indicating that matters giving rise to a risk of future deaths were identified.
Mary Waldron
Historic (No Identified Response)
2014-0127
10 Jan 2014
Coventry
West Midlands Ambulance Service Univers…
Care Quality Commission
St Mary’s Nursing Home
+1 more
Concerns summary
Nursing home staff failed to recognise and act on an acutely unwell resident due to inadequate ongoing training and poor internal investigation. Communication issues during ambulance transfer also posed a risk.
Sandra Wordingham
All Responded
2013-0373
17 Dec 2013
Cardiff & the Vale of Glamorgan
Springbank Care Home Limited
Concerns summary
A nursing home failed to seek timely medical opinion for an unconscious resident, delaying identification of a severe condition and risking unnecessary death if early intervention was possible.
Action taken summary
Springbank Nursing Home has developed and implemented new policies and protocols for managing residents who become unconscious, including a strict protocol for summoning emergency services and clear g
Keith Barton
All Responded
2013-0330
6 Dec 2013
Mid Kent and Medway
Concerns summary
There was a lack of clarity in dysphagia supervision recommendations, insufficient training for all staff on dysphagia awareness, and a failure to complete incident reports, hindering further specialist reviews.
Marjorie Evelyne Keogh
All Responded
2013-0325
4 Dec 2013
Leicester City and South Leicestershire
Concerns summary
The care home failed to assess suitability for a first-floor room, had staffing level concerns, and a manager was often absent. Conflicting risk assessments and non-compliant staircase furniture also posed safety issues.
John William Tugwell
Unknown
2013-0319
1 Dec 2013
Surrey
Concerns summary
The care home allowed a high-risk patient with a documented history of falls unsupervised access to stairs, despite the clear potential for serious injury.
Annie Jones
All Responded
2013-0306
20 Nov 2013
North Wales (East & Central)
Concerns summary
An inadequate mobility assessment led to the unsafe use of a stand aid for a non-weight-bearing resident. Staff lacked awareness of limitations and proper training, posing a significant risk of injury to vulnerable patients.
Action taken summary
Abbey Dale House created an updated document with summary person handling plans for each resident, adopted the All-Wales Manual Handling Passport training programme, and improved documentation for sta
John Gwynfryn Morris
All Responded
2013-0295
11 Nov 2013
Hertfordshire
Care Quality Commission
Concerns summary
Inadequate security measures at a residential dementia unit failed to prevent a resident with a known history of wandering from leaving the premises, despite previous escape incidents.
Action taken summary
The CQC acknowledges concerns about dementia care staffing and underestimation of needs, clarifying their existing inspection methods. They plan to publish a thematic report on good practice in dement
Wilhelmina Isobel Newton
All Responded
2013-0283
31 Oct 2013
Cumbria (North & West)
Concerns summary
The care home lacked clear written protocols and guidance for staff on responding to head injuries in elderly residents, particularly those on anti-clotting medication.
Action taken summary
Cumbria County Council has developed a new policy and guidance for staff on how to respond to potential head injuries in elderly residents, especially those on medication affecting blood clotting. The
Walter Gordon Powley
All Responded
2013-0251
4 Oct 2013
Leicester City & South Leicestershire
Care Quality Commission
Health and Safety Executive
Registered Nursing Home Association
Concerns summary
Uncovered, excessively hot pipes and radiator valves in a care home posed a burn risk. This was compounded by a lack of specific room risk assessments and oversight failures by regulatory bodies.
Action taken summary
The CQC acknowledges its inspector did not assess against relevant regulations for premises safety in this case. They are piloting a new inspection methodology that will focus on safety and ensure ins
Douglas Grey
Historic (No Identified Response)
2013-0253
3 Oct 2013
London (East)
Floron Residential Home
Concerns summary
Lack of clear written procedures for equipment delivery, installation, and review. Carers also failed to recognise and report faulty equipment despite a written policy, compromising resident safety.
Joan Mary Jones
All Responded
2013-0234
20 Sep 2013
Leicester City and South Leicestershire
Manor Residential and Nursing Care Home
Concerns summary
Care home staff failed to escalate a patient's deteriorating condition and provide complete information to health professionals, resulting in inadequate care and putting the patient at risk.
Action taken summary
The Manor has issued a memo to all unit leads to ensure families are contacted after health professional visits, communication sheets are completed and shared, and visits are communicated to families.
Daniel Onley
Partially Responded
2013-0208
19 Sep 2013
Gloucestershire
Gloucestershire Social Services
Care Quality Commission
Concerns summary
Insufficient arrangements were in place to support the patient in taking anti-convulsant medication, and there was a failure to manage associated risks.
Action taken summary
The Trust conducted internal audits, updated policies and procedures for medicine handling (including controlled drugs and drug errors), and delivered mandatory medicines management training to all st