Care Home Health related deaths
PFD Category
Reports: 407
Areas: 66
Earliest: Aug 2013
Latest: 15 Jan 2026
72% response rate (above 62% average). 70% of classified responses show concrete action taken.
PFD Reports
407 resultsStephen Verrall
All Responded
2021-0336
1 Oct 2021
South London
Care Quality Commission
St John’s Nursing Home
Concerns summary
The CQC's failure to routinely check window restrictors, combined with a nursing home's un-manned weekend reception, allowed residents without capacity to leave unaccompanied, posing a significant risk.
Eldine Lashley
Historic (No Identified Response)
2021-0308
16 Sep 2021
East London
Cherry Orchard Nursing Home
Concerns summary
The patient's mobility care plan was not updated to reflect increased observation needs, and staff progress notes inaccurately recorded the frequency of checks performed.
Tripta Bhanote
Historic (No Identified Response)
2021-0347
16 Sep 2021
Black Country
Manor Court Healthcare on behalf of Ans…
Concerns summary
Care staff demonstrated a lack of clarity regarding escalation procedures for acutely unwell patients, the role of enhanced care teams, and accurate identification of Do Not Attempt Resuscitation (DNAR) status.
James Golds
All Responded
2021-0284
26 Aug 2021
Greater Manchester South
Housing and Local Government
Ministry of Communities
Concerns summary
Inadequate guidance exists for managing fire risk in supported accommodation for vulnerable residents, exacerbated by no statutory sprinkler requirement and ineffective smoke detector placement.
Peter Harte
All Responded
2021-0283
24 Aug 2021
Birmingham and Solihull
Bromford Lane Nursing Home
Concerns summary
A systemic failure in a care home led to inadequate and unrecorded skin inspections for a frail resident over multiple days, posing a significant risk to vulnerable patients.
Steven Kirkham
All Responded
2021-0280
18 Aug 2021
South Yorkshire (East)
Instastop Ltd
Concerns summary
A "blind spot" in door alarm systems for vulnerable people creates a potential danger, and other users may be unaware of this significant safety flaw.
Roland Stannard
All Responded
2021-0274
17 Aug 2021
Suffolk
Department of Health and Social Care
Concerns summary
Care home staff lacked adequate training in operating specialist pressure sore equipment, resulting in its incorrect use. This highlights a broader concern regarding the appropriate assessment for nursing care needs.
Kumbulani Mtombeni
All Responded
2021-0272
16 Aug 2021
West London
Grassy Meadow Care Centre
Concerns summary
Methadone prescribed to a care home resident was found in a staff member's possession, raising serious concerns about medication management, security, and auditing protocols.
Albert Rowlands
All Responded
2021-0253
26 Jul 2021
North Wales (East & Central)
Gwern Alyn House Residential Home
Concerns summary
Falls prevention measures were inconsistently implemented, and staffing pressures led to errors in care. The resident's room placement also increased the risk of falls during toilet access.
John Dickinson
All Responded
2021-0310
22 Jul 2021
West Yorkshire Eastern
Sunnyside Nursing Home
Care Quality Commission
Concerns summary
Inconsistent and insufficient record-keeping, coupled with assumptions about food refusal, prevented a holistic view of the patient and delayed the recognition of deterioration.
Ben King
All Responded
2021-0250
20 Jul 2021
Norfolk
Jeesal Residential Care Services
Norfolk and Norwich University Hospital
Concerns summary
The provided text is a generic statement of concern, without specifying the particular matters that led to the risk of future deaths.
Dorothy Seekings
All Responded
2021-0230
7 Jul 2021
Warwickshire
Clifton Court Nursing Home
Concerns summary
Care plans failed to document aggressive patient incidents, and a safeguarding alert was not raised after staff assault. Staff also appeared unaware of the contents of patient care plans.
William Rutherford
All Responded
2022-0118
16 Jun 2021
North Northumberland and South Northumberland
Baedling Manor Care Home
Concerns summary
Staffing levels at the care home were below minimum requirements for one-to-one care, and record-keeping standards remained inadequate and inaccurate, despite prior concerns.
Clive Rivers
All Responded
2021-0199
10 Jun 2021
Manchester South
NHS England
Department of Health and Social Care
Concerns summary
Hospital policy prevented inpatient COVID-19 vaccination, and discharge delays led to infection. The discharge assessment failed to consider the patient's rapid COVID-19 decline vulnerability, resulting in an unsafe return to isolated accommodation.
Catherine Jux
Partially Responded
2021-0188
2 Jun 2021
Mid Kent and Medway
Avery Healthcare
Elvy Court Nursing Home
Concerns summary
A nursing home failed to complete a patient risk assessment within 24 hours of admission due to oversight, which staff did not notice, indicating an inadequate auditing process.
Kesia Waller
All Responded
2021-0187
1 Jun 2021
Hampshire, Portsmouth and Southampton
A2Dominion of The Point
Concerns summary
Residential housing staff for vulnerable young people lacked adequate training and tools to respond to self-harm emergencies. Key policies were ineffectively communicated, failing to ensure staff understanding and practical application.
Kenneth Smith
Historic (No Identified Response)
2021-0170
24 May 2021
Manchester West
Shannon Court Care Centre
Bolton Council Commissioning Services
NHS Bolton Clinical Commissioning Group
Liam Kenyon
Historic (No Identified Response)
2021-0161
19 May 2021
Manchester North
Adullam Homes Housing Association
Concerns summary
Supported housing showed a lack of clarity in their duty of care, failed to conduct agreed hourly checks, and did not follow procedures for drug checks or risk assessment updates. Welfare checks were inadequate due to staff shortages and poor escalation.
Glenn Macmartin
All Responded
2021-0142
7 May 2021
Plymouth Torbay and South Devon
Care Quality Commission
Devon Partnership Trust and Plymouth Sa…
Concerns summary
No specific concerns were detailed in the provided text.
Stephen MAGUIRE
All Responded
2021-0138
5 May 2021
Birmingham and Solihull
Options for Care Ltd
Concerns summary
A personal alarm failed due to not being charged, indicating a flaw in the alarm charging and checking system for staff, which poses a significant risk if alarms are unusable during emergencies.
Alan Massam
All Responded
2021-0120
26 Apr 2021
Manchester South
Greater Manchester Health and Social Ca…
Care Quality Commission
SoS of Health and Social Care
Concerns summary
Fragmented inter-agency communication and a lack of clear discharge protocols led to a vulnerable patient being sent to an unsuitable care home. There was also no escalation process for medication refusal, exacerbated by a national bed shortage.
Amy Chiverall
All Responded
2021-0178
14 Apr 2021
Manchester North
Rochcare
Concerns summary
The care home's business decision not to use pendant call alarms meant fixed call bells were often out of reach for falls-risk residents, increasing their injury risk.
Pauline Brumfitt
Partially Responded
2021-0098
6 Apr 2021
Sefton, St. Helens and Knowsley
Care Quality Commission
Widnes Hall Care Home
Concerns summary
The care home failed to implement existing falls risk assessment policies, missing opportunities to prevent multiple falls and neglecting timely reporting or investigation of incidents.
Raymond Powell
All Responded
2021-0089
29 Mar 2021
Birmingham and Solihull
Cole Valley Care Ltd
Concerns summary
The nursing home failed to investigate a resident's fall, did not record a preceding fall or update the falls risk assessment, and provided misleading observation records, indicating systemic safety failures.
Clara Freeman
All Responded
2021-0085
26 Mar 2021
Plymouth Torbay and South Devon
Hart Care Nursing and Residential Home
Concerns summary
Concerns were raised about the proficiency of care staff in managing falls, specifically their interaction with ambulance services, accurate medical recording, and awareness of post-fall complications.