Community health care and emergency services related deaths

PFD Category
Reports: 610 Areas: 69 Earliest: Jul 2013 Latest: 11 Mar 2026

70% response rate (above 62% average). 49% of classified responses show concrete action taken.

PFD Reports
610 results
Coral O’Donnell
All Responded
2021-0152 Blackpool and Fylde
Concerns summary There was a lack of clinician awareness regarding PVL Staphylococcus Aureus and national guidance, compounded by poor communication between critical care and microbiology. Inadequate training on internal hospital systems also posed patient risks.
Action taken summary Blackpool Victoria Hospital has introduced a daily review process for all Staphylococcus Aureus bacteraemia cases and commenced an education programme on PVL-SA for all medical staff, which is being c
Samantha Gould and Christine Gould
All Responded
2021-0184 Cambridgeshire and Peterborough
Concerns summary Police lacked follow-up with clinicians/parents and failed to inform mentally ill child abuse victims about their option to provide evidence later. There was no guidance for police on communicating with such vulnerable minors.
Action taken summary Cambridgeshire County Council has launched the 'Strong Families Strong Communities' strategy (March 2021) and the 'YOUnited' partnership (July 2021) to enhance emotional health and wellbeing support f
Irene Esaw
All Responded
2021-0307 Manchester South
Concerns summary There was a fundamental failure to assess mental capacity by local authority staff, undermining discharge planning. Assumptions about responsibility between clinical and integrated care teams led to inadequate needs assessments.
Action taken summary Tameside MBC has implemented a new Mental Capacity Act Policy, Procedure, and Toolkit, issued a bulletin, and is undertaking a continuous programme to enhance staff knowledge. They also plan a multiag
Alexander Theodossiadis
All Responded
2021-0412 West Yorkshire (Eastern)
Concerns summary Failures in patient transfer included no nurse escort or written handover. Prolonged A&E stay lacked clear treatment pathways and timely lumbar puncture. No falls risk assessment despite patient confusion contributed to a fall.
Action taken summary The Royal College of GPs notes that since the pandemic, the custom and practice for GP appointments has fundamentally changed. Detailed information is now routinely requested from patients, and the sy
Lauren Murdock
All Responded
2022-0104 Inner North London
Concerns summary A GP miscalculated a patient's clot and cardiovascular risk when prescribing contraception due to misinterpreting guidelines and overlooking critical information, highlighting a need for improved risk assessment.
Action taken summary The practice has displayed a new sign and created a protocol for blood pressure monitoring in reception, held a Significant Event Analysis meeting, and implemented a policy for staff to supervise bloo
Alphonso Shearer
All Responded
2022-0129 Manchester South
Concerns summary The absence of a system to prescribe appropriate antibiotic forms for frail patients caused delays. The "ASK MY GP" system hindered communication, and a lack of face-to-face GP assessments delayed recognition of patient deterioration.
Action taken summary The practice has reviewed patient records and made arrangements for reception staff to highlight issues with tablet medication to clinicians, reinforcing this message to all prescribers. They have als
Angela Maguire
Response Pending
2022-0164 West London
NHS England Kingston Hospital NHS Trust
Concerns summary The absence of a regional system to share radiology images across hospitals led to missed opportunities for comparative analysis, risking missed diagnoses and delayed palliative care discussions.
Action taken summary NHS England is working to establish Imaging Networks across England, aiming for 70% of networks to reach a 'Maturing' level by 2024/25, which will enable cross-site sharing of imaging history and repo
Lilian Behrendt
All Responded
2022-0169 Norfolk
Downham Grange Care Home
Concerns summary The care home exhibited abysmal record-keeping, failing to document patient deterioration or observation results. Issues included insufficient mobile recording devices, lack of staff accountability, and unclear DNACPR status.
Action taken summary Kingsley Healthcare has removed pre-loaded, emotionally charged words like 'content' from its electronic care management software across all homes. Staff are now required to manually describe resident
Volodymyr Korol
Response Pending
2022-0170 Surrey
Whitepost healthcare Group
Concerns summary The care provider failed to investigate causative failures in mental capacity assessments, information sharing, and vital sign escalation. Similar deficient practices may pose a risk at their other operational nursing home.
Shona Campbell
Response Pending
2022-0202 Manchester City
Greater Manchester Mental Health NHS Fo… Alternative Futures Group Safety Matters Ltd +1 more
Concerns summary Deficient record keeping, incomplete patient observations, and inadequate staff communication regarding self-harm risks were identified. Patients also had access to ligatures, and risk assessments were not properly updated.