Community health care and emergency services related deaths

PFD Category
Reports: 610 Areas: 69 Earliest: Jul 2013 Latest: 11 Mar 2026

70% response rate (above 62% average). 49% of classified responses show concrete action taken.

PFD Reports
330 results
Patricia Ferguson
All Responded
2020-0155 23 Apr 2020 Nottinghamshire & Nottingham
Bassetlaw Clinical Commissioning Group Mansfield and Ashfield Clinical Commiss… Newark and Sherwood Clinical Commission… +4 more
Concerns summary Community Mental Health Teams in Nottinghamshire have inadequate clinical psychologist staffing, leaving some patients without access to essential psychological services, which poses a risk of preventable deaths.
Sam Pringle
All Responded
2020-0101 22 Apr 2020 Manchester South
Greater Manchester Medicines Management… NHS Stockport Clinical Commission Group
Concerns summary Psychiatrists are circumventing shared care protocols by asking GPs to prescribe Lithium, causing delays or non-provision of this critical medication to mentally ill patients, with potentially fatal consequences.
Wendy Wilkes
All Responded
2020-0095 20 Apr 2020 Manchester South
Greater Manchester Health and Social Ca… Tameside and Glossop Clinical Commissio…
Concerns summary The GP practice lacked a clear system for alert notes or follow-up appointments for patients with extensive prescriptions and failed to assess risks associated with high alcohol use mixed with prescribed medication.
Anita Loi
All Responded
2020-0067 21 Feb 2020 London South
Central London Community Healthcare NHS…
Concerns summary Repeated GP and family referrals for leg wound management were unaddressed by community nursing teams, who also failed to engage in case review meetings, highlighting systemic referral and response failures.
Gemma Azhar
All Responded
2020-0026 11 Feb 2020 West Sussex
Sussex Community NHS Foundation Trust
Concerns summary Repeated mental health appointment cancellations by administrators, without clinical follow-up, left patients at risk. The "formal position" for duty worker contact after cancellations lacks proper policy, training, or consistent application.
David Clark
All Responded
2020-0023 6 Feb 2020 Lancashire & Blackburn with Darwen
Lancashire Care NHS Trust
Concerns summary Deficiencies in documentation, failure to follow AWOL procedures, inadequate staff handovers, and a general lack of training on policy and procedure created significant safety risks.
Thiago Araujo
All Responded
2021-0132 29 Jan 2020 East London
Department of Health and Social Care Royal Mail Metropolitan Police Service +2 more
Concerns summary The provided concerns text is incomplete, preventing a proper summary of the identified safety issues.
Shanté Turay-Thomas
All Responded
2020-0124 27 Jan 2020 Inner North London
Advanced Health & Care Ltd Association of Ambulance Chief Executiv… Bausch & Lomb UK Ltd +9 more
Concerns summary GPs failed to ensure specialist allergy care, provided inadequate advice on carrying two adrenaline pens, and did not offer training for new auto-injector devices, compounded by deficient CCG guidance on dosage.
Shneur Kaye
All Responded
2020-0013 17 Jan 2020 Manchester (North)
Bury Council
Concerns summary Safeguarding referrals were closed without parental contact, and referral information was not shared with other agencies due to data protection concerns. This practice potentially deprives social workers of vital context and undermines child protection.
Madhavbhai Patel
All Responded
2020-0006 14 Jan 2020 Black Country
Walsall Healthcare NHS Trust
Concerns summary A patient's family was not given clear, specific guidance on the definition of "bite-sized" food according to IDDSI standards for dysphagia, nor tailored advice for their cultural diet and eating practices.
James Wheeler
All Responded
2020-0001 3 Jan 2020 Manchester (South)
Department of Health and Social Care Stockport Borough Council National Institute for Health and Care …
Concerns summary There is a critical lack of national guidance for monitoring refractory epilepsy, particularly for assistive technology. Additionally, a local authority failed to consistently conduct legally required annual Care Act reviews due to resource constraints.
Jacob Bates
All Responded
2019-0456 31 Dec 2019 Derby & Derbyshire
Department for Education
Concerns summary Vulnerable 16-18 year olds are placed in unregulated care settings lacking statutory oversight, leaving local authorities unable to adequately assess provider competency or safety due to resource constraints.
David Fowler
All Responded
2019-0450 20 Dec 2019 Manchester (West)
TRU
Concerns summary The patient's family was not informed or invited to an MDT meeting before his Mental Health Act section was lifted. Staff lacked clarity on who was responsible for family communication, and no formal policy was in place.
Lewis Mendelson
All Responded
2019-0434 17 Dec 2019 Manchester (South)
Department of Health and Social Care Stockport Borough Council
Concerns summary Local authority backlogs and staff shortages led to a lack of DoLS and care reviews. Hospital care lacked best interests meetings, IMCA involvement, and caused distress with unbeneficial procedures, including End of Life Care decisions without proper assessment.
Clive Miles
All Responded
2019-0432 16 Dec 2019 Manchester (South)
Stockport Clinical Commissioning Group
Concerns summary The deceased had a toxic combination of prescribed medications, raising concerns about the monitoring and management of multiple high-dose prescriptions.
Alice Sloman
All Responded
2019-0442 16 Dec 2019 Avon
Torbay and South Devon NHS Trust University Hospitals Bristol
Concerns summary Failure to refer a patient for a clinical geneticist's opinion, despite repeated parental requests and available services, led to a critical underlying condition remaining undiagnosed, resulting in premature death.
Safoora Alam
All Responded
2019-0426 6 Dec 2019 Black Country
Black Country Partnership NHS Trust Sandwell Council
Concerns summary Inconsistent information sharing and a lack of multi-agency collaboration between mental health and social care led to inadequate risk assessment and slow referral processes for a patient with escalating mental health needs.
Sam Spooner
All Responded
2019-0378 8 Nov 2019 Cheshire
Rope Green Medical Centre
Concerns summary A severe lack of multi-agency information sharing, communication, and co-operation led to fragmented care for a suicidal patient, with an over-reliance on the family and inadequate intervention by healthcare providers.
Graham Saffery
All Responded
2019-0301 18 Sep 2019 Bedfordshire & Luton
N.I.C.E
Concerns summary The BNF, a key GP resource, lacks warnings for co-prescribing amitriptyline and oxycodone, despite other guidance recommending caution and monitoring for this interaction.
Deborah Chapman
All Responded
2019-0280 1 Aug 2019 Manchester (South)
West Timperley Medical Centre
Concerns summary Medical records failed to show adequate inquiry into illicit drug misuse, preventing informed risk assessments for prescribing medications with known respiratory side effects, and lacked a system for recording such information.
Nigel Abbott
All Responded
2019-0284 31 Jul 2019 Birmingham and Solihull
Birmingham and Solihull Mental Health N… Birmingham City Council Department of Health and Social Care +3 more
Concerns summary A critical misunderstanding exists between agencies regarding the urgent execution of Mental Health Act warrants, leading to ineffective inter-agency cooperation and a failure to learn from incidents, risking public safety.
Feni Lee
All Responded
2019-0224 28 Jun 2019 London Inner (South)
Bexley Medical Group
Concerns summary An inadequate medication review failed to address unlicensed drug use and a vulnerable patient's needs, compounded by severe delays in internal post redirection between GP practices for critical hospital correspondence.
Beverley Shaw
All Responded
2019-0191 10 Jun 2019 Manchester (North)
Hopwood House Medical Practice NHS Oldham Clinical Commissioning Group Turning Point
Concerns summary Critical communication failures between Turning Point and the GP regarding butane gas misuse and medication reviews occurred. Incomplete medical record transfers between substance misuse services also posed risks.
Jeanette Robinson
All Responded
2019-0185 3 Jun 2019 Cornwall and the Isles of Scilly
Medicines and Healthcare products Regul… Cornwall Council
Concerns summary An electronic turning device's air mattress accidentally deflated due to a dislodged power cable, with no alarm or warning system to alert the user or staff to the critical failure.
Geoffrey Duke
All Responded
2019-0256 30 May 2019 Stoke-on-Trent & North Staffordshire
Darwin medical Practice University Hospitals Birmingham NHS Tru… University Hospitals of Derby and Burton
Concerns summary Repeatedly, clinicians failed to consider a pacemaker box change as the source of undiagnosed infections, and no clear referral process existed for patients experiencing post-pacemaker surgery complications, delaying diagnosis.