Hospital Death (Clinical Procedures and medical management) related deaths

PFD Category
Reports: 2,483 Areas: 72 Earliest: Feb 2013 Latest: 11 Mar 2026

72% response rate (above 62% average). 55% of classified responses show concrete action taken. Reports rose 33% from 176 (2023) to 234 (2024).

PFD Reports
1,518 results
John Turner
All Responded
2024-0525 3 Oct 2024 Manchester South
Department of Health and Social Care
Concerns summary Overwhelming demand on the Emergency Department led to deviations from triage protocols, delayed medical record keeping, and a reduced ability to identify serious conditions presenting atypically.
Action taken summary The Department of Health and Social Care reports that Tameside and Glossop Integrated Care NHS Foundation Trust has opened a rebuilt, larger emergency department to improve patient flow. Nationally, t
Alix Knowles
All Responded
2024-0528 2 Oct 2024 Staffordshire
Royal Stoke University Hospital Derby and Burton Hospital NHS England
Concerns summary Incompatible computer systems prevent bank staff and different NHS Trusts from accessing critical patient notes before assessments, hindering coordinated care.
Action taken summary NHS England deferred the concern about bank staff access to patient notes to individual healthcare providers. For the issue of different NHS Trusts being unable to access patient notes, NHS England de
Ryan Campbell
All Responded
2024-0519 1 Oct 2024 Manchester South
Stepping Hill Hospital NHS England Department of Health and Social Care
Concerns summary The hospital's lack of a full suite of cardiac diagnostic imaging equipment, specifically CT or MR angiograms, causes diagnostic delays and necessitates risky patient transfers.
Action taken summary NHS England confirms the opening of a community diagnostic centre in September 2024 to reduce plain echocardiogram waiting times. They also detail plans by Stockport Trust to add 20 weekend lists to c
Sophie Dean
All Responded
2024-0517 30 Sep 2024 Inner North London
University College London Hospitals NHS…
Concerns summary Incomplete medical record documentation by junior doctors and a surgeon's failure to fully inform parents about treatment options hindered truly informed consent for surgery.
Action taken summary UCLH has amended its consent policy to require a second consultant opinion and documentation for high-risk emergency surgeries where patients lack capacity. The involved surgeon has made a non-contemp
Megan Williams
All Responded
2024-0518 30 Sep 2024 Central and South East Kent
National Institute for Health and Care … NHS England East Kent Hospitals University NHS Foun…
Concerns summary Deficiencies included unrecorded critical symptoms, poor clinician knowledge of the Acute Abdominal Pain Pathway, a flawed Serious Incident process, and a lack of clear self-discharge procedures.
Action taken summary NICE has reviewed the report but does not consider that any actions from their organisation are required to address the issues raised. East Kent Hospitals has updated and disseminated the Acute Abdomi
Jyoti Rao
All Responded
2024-0513 25 Sep 2024 Manchester South
Manchester University Hospitals NHS Fou…
Concerns summary The 'Consultant of the Week' model prevented complex transplant patients from having a named consultant, risking discontinuity of care and a comprehensive long-term view of their post-operative recovery.
Action taken summary Manchester University Hospitals NHS Foundation Trust has modified their weekly Ward Patient Review meeting into a multidisciplinary team (MDT) for complex patients, now including the outpatient team.
George Coulthard
All Responded
2024-0510 24 Sep 2024 South Manchester
Care Quality Commission Greater Manchester Integrated Care Department of Health and Social Care
Concerns summary Significant hospital discharge delays due to care home shortages, coupled with poor communication between hospital and community teams, led to confused care plans. Limited community wound care access further exacerbated health risks.
Action taken summary Hilltop Hall has changed its practice to consistently undertake pre-admission assessments, a direct result of this case. The Department of Health and Social Care also highlighted discharge guidance pu
Kelly Stevens
All Responded
2024-0512 24 Sep 2024 Worcestershire
Worcestershire Acute Hospitals NHS Trust
Concerns summary A patient on a surgical ward as a medical outlier lacked overall consultant oversight due to absent policy. Doctors failed to monitor electrolytes during IV fluid administration, fluid balance charts were neglected, and outdated care plans were routinely copied and pasted.
Action taken summary The Trust has implemented daily board rounds for outlier patients, removed the 'copy forward' function from all EPR documents, and shared a Trust-wide 'Lesson of the Week' on fluid balance documentati
Dennis Harry
All Responded
2024-0508 22 Sep 2024 Cornwall and Isles of Scilly
Department of Health and Social Care
Concerns summary Inadequate social care and community health provision lead to delayed hospital discharges, causing ED crowding and systemic ambulance delays. There is no single organization responsible for ensuring sufficient social care or overseeing patient safety risks from these delays.
Action taken summary Royal Cornwall Hospitals NHS Trust is implementing urgent changes to improve patient flow and care in the emergency department, including establishing a Clinical Decision Unit and converting a Same Da
Margaret Maycroft
All Responded
2024-0509 20 Sep 2024 Worcestershire
Worcestershire Acute Hospitals NHS Trust
Concerns summary The patient experienced multiple falls in hospital, with risk assessments completed but no documented falls prevention measures put in place. There was no evidence that steps have been taken to ensure proper documentation and consideration of these measures.
Action taken summary The Trust has enhanced falls prevention measures by developing new risk assessments for ED patients, implementing yellow band identification for high-risk individuals, and providing staff training inc
Susan Dear
All Responded
2024-0625 20 Sep 2024 Berkshire
Department of Health and Social Care NHS England
Concerns summary Chronic ambulance shortages, severe response delays, and hospital handover issues put patient lives at risk. This systemic problem is exacerbated by understaffing and delays in patient discharge from hospitals.
Action taken summary NHS England is actively working to improve ambulance capacity and hospital flow by growing the workforce, reducing handover delays, speeding up discharges, and expanding community services. They also
Suzanne Eccles
All Responded
2024-0502 19 Sep 2024 Greater Manchester South
Tameside and Glossop Integrated Care NH…
Concerns summary Emergency Department clinicians lack easy access to patient records from the Virtual Ward, posing a concern despite post-incident investigations and work undertaken by the Trust.
Action taken summary The Trust has implemented an alert process on Lorenzo to prompt ED staff to review Virtual Ward patient positions, provides daily hard copies of virtual ward lists to ED, and has created an electronic
Sara Grinnell
All Responded
2024-0497 17 Sep 2024 South Wales Central
Cwm Taf Morgannwg University Health Boa…
Concerns summary Extensive and repeated delays in urgent gynaecology appointments, relying only on written correspondence, resulted in a significant 24-month diagnostic delay. There were missed opportunities to escalate urgency upon re-referral.
Action taken summary Cwm Taf Morgannwg University Health Board plans to review and update its Urgent Gynaecology Pathway by December 2024, to include clear guidance on communication, follow-up for non-responders, and revi
Nisren Abdul-Karim
All Responded
2024-0491 11 Sep 2024 South Manchester
Greater Manchester Integrated Care
Concerns summary Neurology notes, stored on a separate, limited "patient pass" system, lead to disjointed care and poor clinician oversight. This lack of integration negatively impacts the provision of neurology advice and overall patient management.
Action taken summary NHS Greater Manchester plans to ensure all neurology advice is provided via the Patient Pass system, update Patient Pass to include a mandatory telephone number field, and update communication guides.
John Howlett
All Responded
2024-0483 6 Sep 2024 Manchester South
Lakes Care Centre Care Quality Commission Department of Health and Social Care
Concerns summary Systemic hospital capacity issues led to a patient waiting 22 hours in a corridor. Separately, a care home with existing safeguarding concerns failed to adequately monitor a resident's nutritional status and fluid intake.
Action taken summary DHSC reports that Tameside Hospital completed a redevelopment of its urgent and emergency departments in July 2024, implemented 'front-door streaming', and an Urgent Care Transformation Programme has
Charles Daniels
All Responded
2024-0575 4 Sep 2024 Cheshire
Stepping Hill Hospital
Concerns summary Inadequate nursing record-keeping and a failure to escalate a patient's significant deterioration to a doctor led to an unsafe discharge in very poor physical condition.
Action taken summary NHS Stockport disputes that Mr Daniel's condition was significantly deteriorated at discharge or that nurses failed to alert doctors, stating he was medically assessed as fit for discharge. They apolo
Samsam Ateye
All Responded
2024-0662 3 Sep 2024 West London
NHS England
Concerns summary The existing policy for COVID-19 testing prior to cardiac surgery requires review to ensure patient safety and prevent future deaths.
Action taken summary NHS England refers to its published national guidance from 2022 on COVID-19 testing for elective care, which advises a risk-based approach to be taken by individual NHS Trusts. It refers the Coroner t
Terence Clark
All Responded
2024-0474 30 Aug 2024 East London
Department of Health and Social Care Barts Health NHS Foundation Trust
Concerns summary Critical evidence (NG tube) was removed and lost prior to autopsy, and the Trust's investigation failed to adequately scrutinise this, compromising proper inquiry into the death.
Rachel Gibson
All Responded
2024-0476 30 Aug 2024 Cambridgeshire and Peterborough
Royal College of Anaesthetists
Concerns summary Unclear responsibilities for checking and administering local anaesthetics, along with inconsistent prescription methods and wide national variations in practice, create significant safety risks.
Kasey Beech
All Responded
2024-0473 29 Aug 2024 London Inner (South)
NHS England National Institute for Health and Care … Royal College of Emergency Medicine
Concerns summary The current STREAMing guidance's focus on chest pain in emergency assessments may delay recognition of other life-threatening conditions, risking sudden patient deterioration.
Action taken summary RCEM states they do not recognise the specific STREAMing model but are collaborating with NHS England to conduct an evidence-based review of triage systems and design a new, standardised initial asses
Beverley Stanisauskis
All Responded
2024-0466 21 Aug 2024 Manchester North
Greater Manchester Integrated Care Part…
Concerns summary Primary care failed to recognise a patient's learning disability as a factor in non-engagement, resulting in no direct communication or involvement from the learning disability team.
Action taken summary Yorkshire Street Surgery has implemented a new process for contacting patients on the Learning Disability register who miss appointments, updated their register, ensured all staff completed learning d
Alan Fallows
All Responded
2024-0458 19 Aug 2024 Birmingham and Solihull
University Hospitals Birmingham
Concerns summary Datix reports were not completed timely, subjected to automated approval, and used templates, leading to incomplete information and missed opportunities to investigate patient safety incidents effectively.
Action taken summary The Trust has updated training for its falls team to reinforce incident reporting requirements and updated its incident approval system to ensure a named governance lead is the final approver for inci
Daniel Klosi
All Responded
2024-0462 16 Aug 2024 Inner North London
Royal College of Paediatrics and Child … Royal College of Emergency Medicine Royal Free Hospital
Concerns summary A distressed neurodiverse child did not receive full observations for over four hours in a busy emergency department, leading to a catastrophic cardiovascular compromise and highlighting challenges in assessing such patients.
Action taken summary The Royal College of Emergency Medicine highlights its existing guidance for patients re-attending ED within 72 hours, its endorsed paediatric emergency care standards, and its Learning Disabilities t
Daphne Austin
All Responded
2024-0447 13 Aug 2024 Cumbria
North Cumbria Integrated Care NHS Trust
Concerns summary Insufficient contingency planning during industrial action led to inadequate medical cover, with one consultant managing 25 patients and the deceased receiving no medical input on a strike day.
Action taken summary The Trust issued an urgent patient safety alert on fluid balance chart completion and is launching a trust-wide improvement plan. They also plan to introduce daily safety huddles and twice-daily ward
Jeffrey Marshall
All Responded
2024-0450 13 Aug 2024 Surrey
National Institute for Health and Care … NHS England
Concerns summary A lack of national guidance on when to recommence anticoagulation after a traumatic head injury and no requirement to discuss risks with patients creates uncertainty and impacts informed decision-making.
Action taken summary NHS England defers to NICE for national guidance on recommencing anticoagulation post-head injury, stating they will review NICE's response and consider any necessary actions. They noted that individu