Wales prevention of future deaths reports

PFD Category
Reports: 186 Areas: 7 Earliest: Jan 2019 Latest: 6 Mar 2026

83% response rate (above 62% average). 50% of classified responses show concrete action taken. Reports rose 112% from 17 (2023) to 36 (2024).

PFD Reports
186 results
Jean Thomas
All Responded
2025-0059 23 Oct 2024 Gwent
Aneurin Bevan University Health Board
Concerns summary Critical fluid balance monitoring for a patient with severe cardiovascular and renal issues, complicated by sepsis, was entirely neglected by both nursing and medical staff.
Action taken summary Aneurin Bevan University Health Board has implemented a "Patient Safety Huddle" for daily risk discussion, refreshed its fluid balance chart, and re-promoted a digital fluid balance monitoring tool. T
Peter Parker
All Responded
2024-0565 22 Oct 2024 SWANSEA NEATH & PORT TALBOT
SWANSEA BAY UNIVERSITY HEALTH BOARD WELSH ASSEMBLY GOVERNMENT WELSH AMBULANCE SERVICE NHS TRUST
Concerns summary Significant ambulance response delays, exceeding the expected survivability of severe injuries, were caused by ambulances being held up at Emergency Departments, preventing them from attending new calls.
Action taken summary The Welsh Ambulance Service NHS Trust acknowledges the significant delays in ambulance response but states they are not the primary authority with the power to fully resolve the systemic issues causin
Wilfred Fitchett, Jevon Hirst, Hugo Morris and Harvey Owen
All Responded
2024-0560 17 Oct 2024 North West Wales
Clough Williams-Ellis Trust Cyngor Gwynedd Council Landowner Department for Transport
Concerns summary The absence of legal restrictions on newly qualified and young drivers carrying multiple young passengers significantly increases collision risk, leading to concerns about future deaths.
Action taken summary The Department of Transport is developing a new road safety strategy, which will incorporate findings from the 'Driver 2020' project, to consider further measures to improve safety for young and newly
John Follon
All Responded
2024-0547 14 Oct 2024 South Wales Central.
Cardiff & Vale University Health Board
Concerns summary The alarm system allows silencing without patient checks, especially during night shifts, and monitors are not continuously checked. This creates a significant risk of patients remaining unmonitored for extended periods.
Action taken summary The Health Board has implemented a software upgrade across the Cardiothoracic Directorate to prevent patient alarms from being silenced without clinical review and reactivation, with installation on a
Sara Grinnell
All Responded
2024-0497 17 Sep 2024 South Wales Central
Cwm Taf Morgannwg University Health Boa…
Concerns summary Extensive and repeated delays in urgent gynaecology appointments, relying only on written correspondence, resulted in a significant 24-month diagnostic delay. There were missed opportunities to escalate urgency upon re-referral.
Action taken summary Cwm Taf Morgannwg University Health Board plans to review and update its Urgent Gynaecology Pathway by December 2024, to include clear guidance on communication, follow-up for non-responders, and revi
Kay Simmonds
All Responded
2024-0463 15 Aug 2024 Gwent
Aneurin Bevan University Health Board
Concerns summary Incorrect NEWS score calculation and subsequent failure to follow observation protocols led to missed recognition of a deteriorating patient, delaying senior medical review and putting lives at risk.
Action taken summary The Health Board is planning to implement an electronic observation and NEWS recording system (CareFlow Vitals) in the Emergency Department. Their Digital team has contacted suppliers, received quotes
Marjorie Michael
All Responded
2024-0408 26 Jul 2024 Gwent
Cabinet Secretary Health Social Care & …
Concerns summary Persistent lengthy ambulance response delays for critical emergencies are caused by acute hospitals failing to promptly release ambulances, despite ongoing efforts, directly contributing to patient deaths.
Action taken summary The Welsh Government highlights ongoing investment in urgent and social care capacity. Aneurin Bevan University Health Board has invested in staffing and established a new Falls Assessment Service for
Philips Evans
All Responded
2024-0387 22 Jul 2024 North Wales (East & Central)
Betsi Cadwaladr University Health Board
Concerns summary The Health Board's investigations are consistently of poor quality, ineffective, and untimely, failing to identify and address care omissions or implement learning promptly, leading to recurring patient safety risks.
Action taken summary BCUHB has implemented a new Integrated Concerns Policy and Procedure from 1st July 2024, following a 'Learning from Investigations Programme'. This includes a clearer approvals process, clear accounta
Paul Roberts
All Responded
2024-0383 18 Jul 2024 North Wales (East & Central)
Betsi Cadwaladr University Health Board
Concerns summary The Health Board's investigations into care failings lack accountability for staff and suffer from incomprehensible delays in implementing identified actions, perpetuating ongoing risks to patient safety.
Action taken summary Betsi Cadwaladr University Health Board has launched and implemented a new Integrated Concerns Policy, setting clear accountabilities for divisions to deliver improvement plans. They also plan for a L
Isobel Stapleton
All Responded
2024-0341 25 Jun 2024 South Wales Central
Cwm Taf Morgannwg University Health Boa… Welsh Government
Concerns summary Mental health practitioners lack easy access to complete patient records across Wales and NHS England. Acute and home treatment teams also suffer from a lack of clinical psychologists and lengthy psychotherapy waiting lists.
Action taken summary The Welsh Government is developing a business case for the phased introduction and deployment of mental health digital systems across NHS Wales to improve electronic record access and data sharing. Th
Susan Williams
All Responded
2024-0461 20 Jun 2024 Pembrokeshire & Carmarthenshire
NHS Wales Hywel Dda University Local Health Board
Concerns summary The In-Patient Medication Administration Record and A&E Record Card fail to document medication prescription times, only administration. This lack of recorded prescription times hinders checks for timely delivery and cross-referencing.
Action taken summary The Welsh Government notes that the ongoing rollout of Electronic Prescribing and Medicines Administration (EPMA) systems to all Welsh hospitals by the end of 2025 will address both concerns by timest
Stefan Walker
All Responded
2024-0319 17 Jun 2024 Swansea Neath and Port Talbot
Welsh Ambulance Service NHS Trust
Concerns summary Paramedics do not routinely carry flumazenil, an antagonist that could be life-saving in acute circumstances, highlighting a potential gap in emergency medical equipment and protocols.
Action taken summary The Welsh Ambulance Service explicitly disputed the concern about not carrying flumazenil, stating it would be unsafe and against all current clinical guidelines for general overdose management. They
Eric Thompson
All Responded
2024-0323 14 Jun 2024 North Wales (East and Central)
Betsi Cadwaladr University Health Board
Concerns summary Critical abnormal blood results were not promptly documented or actioned in the emergency department due to a lack of electronic alert systems and over-reliance on unreliable verbal communication.
Action taken summary Betsi Cadwaladr University Health Board committed to reviewing, revising, and updating their processes for telephone alerts in all three Emergency Departments by the end of September 2024 to ensure cl
Clara Winter
All Responded
2024-0289 28 May 2024 South Wales Central
Cwm Taf Morgannwg University Health Boa…
Concerns summary Critical staff training on timely escalation and maintaining fluid balance charts is not fully rolled out due to resource issues, nor is it compulsory, leaving a significant learning gap.
Sylvia Evans
All Responded
2024-0275 20 May 2024 Gwent
Aneurin Bevan University Health Board
Concerns summary An extreme 9-hour ambulance delay for a patient with a life-threatening emergency, partly caused by hospital handover issues, resulted in her death before paramedics arrived.
Ben Harrison
All Responded
2024-0256 10 May 2024 North Wales (East and Central)
BOC Limited
Concerns summary Oxygen cylinders with a confusing two-valve system led to delayed oxygen delivery during resuscitation. Despite repeated incidents and training, the design remains unsafe for high-pressure medical emergencies.
Nicholas Harrison
All Responded
2024-0224 24 Apr 2024 Swansea Neath and Port Talbot
City and County of Swansea Swansea Bay University Health Board NHS Wales
Concerns summary The Approved Mental Health Practitioner service repeatedly failed to conduct legally compliant Mental Health Act assessments, including insufficient collateral information gathering and inadequate medical attendance, despite family requests.
Maureen Owens
All Responded
2024-0177 27 Mar 2024 North Wales (East and Central)
Betsi Cadwaladr University Health Board
Concerns summary There is inadequate knowledge within the Health Board, including clinical and nursing staff, regarding the correct use and operation of the Adult Critical Care Service Cymru for urgent patient transfers.
Alan Davies
All Responded
2024-0160 21 Mar 2024 South Wales Central
Ministry for Justice Swansea Bay University Health Board Cardiff and Vale University Health Board +1 more
Concerns summary Critical failures included poor communication between healthcare and prison, inadequate discharge planning, lack of staff escort during transfer, and insufficient prison resources or policies for complex patient needs. Staff were also fatigued and felt unable to raise concerns.
Neil Edwards
All Responded
2024-0153 20 Mar 2024 Gwent
Aneurin Bevan University Health Board
Concerns summary The Trust failed to investigate all inpatient falls, including the one contributing to death, preventing learning and reassurance about future prevention measures.
Jane Walker
All Responded
2024-0137 13 Mar 2024 North West Wales
Home Office
Concerns summary Paramedics are unable to administer rapid-acting analgesics like mucosal fentanyl lozenge due to controlled drug legislation, potentially delaying critical pain relief and extrication.
Jean Thomas
All Responded
2024-0121 4 Mar 2024 Swansea Neath and Port Talbot
Welsh Ambulance Service Swansea Bay University Health Board
Concerns summary Significant ambulance and hospital offload delays, far exceeding targets, led to the formation and exacerbation of a pressure sore due to prolonged patient immobility.
Jennifer Trigger
All Responded
2024-0116 1 Mar 2024 North Wales (East and Central)
Betsi Cadwaladr University Health Board
Concerns summary A miscommunication due to an inadequate bleep system caused critical delays in administering medication, leading to patient deterioration. The system's inability to electronically convey information risked proper task prioritization.
Nesta Jones
All Responded
2024-0110 28 Feb 2024 North West Wales
Betsi Cadwaladr University Health Board
Concerns summary Junior doctors may not feel able to challenge consultant opinions, risking missed diagnoses. The Health Board also lacked adequate systems for urgent complaints and failed to conduct a full, timely investigation into the death.
Benjamin Leonard
All Responded
2024-0106 22 Feb 2024 North Wales (East and Central)
Unity Insurance Services: Scouting and … Minister for Education Minister of State for Children and Fami… +6 more
Concerns summary The Scouts Association lacks a culture of candour and independent regulatory oversight for safety and safeguarding. A critical internal Fatal Accident Inquiry Panel Report was not completed in a timely manner, hindering learning.