2014

PFD Reports
Reports: 557 Areas: 71

55% response rate (below 63% average).

557 results
Harold Penny
All Responded
2014-0507 24 Nov 2014 Manchester (South)
Tameside Hospital NHS Foundation Trust
Concerns summary (AI summary) The radiology department lacked a system to urgently report critical findings, such as a displaced urinary catheter causing a blockage, or to rectify such issues themselves.
Action Planned (AI summary) The Trust is developing a 'Radiology Requesting and Reporting Policy' and has established a Results Governance Steering Group to improve patient safety related to radiology. The response details responsibilities for radiologists and consultants, including communication of critical findings.
Sandra Bodrozic
Historic (No Identified Response)
2014-0560-wp25965 24 Nov 2014 London Inner (North)
Camden & Islington NHS Foundation Trust
Concerns summary (AI summary) Significant delays occurred in securing a hospital bed and arranging Mental Health Act assessments, exacerbated by a lack of urgency, protocol, and exploration of private bed options.
Tracey Bannister
All Responded
2014-0506 21 Nov 2014 Black Country
Walsall Healthcare NHS Trust
Concerns summary (AI summary) Patients discharged after ERCP surgery were not adequately advised to contact the surgical department directly for persistent symptoms, leading to delayed critical care.
Action Taken (AI summary) Walsall Healthcare NHS Trust revised the ERCP discharge leaflet to include clear instructions for patients to contact the department where surgery was performed if symptoms of pain or raised temperature continue for more than 24 hours. The revised leaflet has been approved by the Endoscopy Steering Group, shared with all staff, and is now in use.
Martin McCabe
Historic (No Identified Response)
2014-0505 20 Nov 2014 Powys, Bridgend & Glamorgan Valleys
Cwm Taf Health Board
Concerns summary (AI summary) The hospital failed to conduct an updated falls risk assessment upon Mr. McCabe's admission, relying on an outdated assessment and omitting crucial new information about recent falls and sedative use.
Leanne Gower
Partially Responded
2014-0567 19 Nov 2014 Northampton
MGWSP Northamptonshire County Council Police Safer Roads Team
Concerns summary (AI summary) Police do not routinely share damage-only collision data with councils, hindering effective identification of hazardous road sections and informed highway maintenance decisions.
Noted (AI summary) Northamptonshire County Council states that the Department for Transport Design Manual is outside of their remit to review. They detail changes to the road network and skidding resistance policy, and state they constantly monitor the A508 and have implemented safety measures, but collisions are mostly due to human factors. Northamptonshire Police will highlight concerns about collision locations to a small group of road safety problem solvers, briefing them on the specific incident and asking them to informally report any concerns they become aware of, triggering further investigation by the Safer Roads Team if a pattern emerges.
George Werb
Partially Responded
2014-0510 19 Nov 2014 Exeter & Greater Devon
Devon Clinical Commissioning Group NHS England
Concerns summary (AI summary) The lack of an effective child psychiatric bed bureau system caused significant delays and distant placements, leading to poor environment, limited family involvement, and inadequate communication.
Action Taken (AI summary) NHS England details actions taken at the Priory Hospital, including additional risk documentation, observation policy updates, refresher training on care planning, therapy programme reviews, and increased documentation quality checks. Learning from the incident has been shared within the Priory Group and wider.
Peter Dorney
All Responded
2014-0504 17 Nov 2014 Avon
Southmead Hospital
Concerns summary (AI summary) Nurses lacked mandatory training on Early Warning Scores (EWS), resulting in non-adherence to protocols critical for patient well-being and timely intervention.
Action Taken (AI summary) North Bristol NHS Trust clarified that all new nurses receive mandatory Early Warning Score (EWS) training on induction and that 93% of all nurses have received EWS training. The directorate has reviewed which individuals have not received training, and measures are being put in place for those individuals to receive the training within the next 3 months.
Gladys Smith
Historic (No Identified Response)
2014-0502 17 Nov 2014 West Yorkshire (East)
Berrymans Lace Mawer LLP Hempsons Solicitors Leeds City Council +6 more
Concerns summary (AI summary) No specific safety concerns were detailed in the provided text.
Elsie Mallalieu
All Responded
2014-0501 17 Nov 2014 Manchester (South)
Tameside NHS Foundation Trust
Concerns summary (AI summary) Inappropriate ward placement with untrained staff and inadequate nursing notes led to missed observations and an incorrect DNAR decision, hindering escalation for treatable infection.
Action Taken (AI summary) Tameside Hospital NHS Trust provided training to doctors in the Orthopaedic Department regarding patient transfer protocols and the involvement of senior medical staff. The training also forms part of the induction process for junior doctors, and the Trust's report was shared with the coroner's office previously.
Marcus Szigetvari
All Responded
2014-0503 14 Nov 2014 Powys, Bridgend & Glamorgan Valleys
Rhondda Cyon Taff Highways Department
Concerns summary (AI summary) The busy road during rush hour presented a high risk of drivers misjudging motorcycle headlights for distant cars, especially in poor conditions, contributing to a history of multiple collisions and fatalities.
Disputed (AI summary) The Council argues that the junction complies with modern design standards and the layout was not a contributory factor in the collision. They state that poor weather conditions, the speed of the motorcyclist, and the actions of the driver pulling out of the junction all played a part in the collision, and therefore propose no further action.
Kirk Williams
Partially Responded
2014-0499 14 Nov 2014 Teesside
Cleveland Constabulary IPCC JCUH +2 more
Concerns summary (AI summary) A significant mismatch exists between police and A&E staff perceptions regarding the treatment of aggressive patients, including those with Excited Delirium, compounded by a lack of dialogue and clear guidelines.
Action Planned (AI summary) Multiple CCGs and Trusts report that if a detainee has a known past mental health history, they should be taken to the 136 unit at Roseberry Park; if serious concerns regarding physical health exist, detainees should be presented to A&E. Senior A&E staff and the police will jointly decide where best to provide treatment if a detainee is violent and aggressive. The Trusts, CCGs, Ambulance Service and Tees, Esk and Wear Valleys NHS Trust have signed up to the Crisis Care Concordat. The lead Security Officer for the Trust has held discussions with Durham Constabulary lead officers to ensure that all police officers know that patients should be taken to the Emergency Department; The process is kept under review by the Trust. All agencies involved in treating or looking after patients in crises meet monthly to share learning, discuss difficult cases and monitor patients detained under a section 136 in the emergency department. Cleveland Police provides annual Personal Safety Training to all front-line officers, including training on "excited delirium." The police, along with medical directors and A&E consultants, established new guidelines for aggressive detainees in custody being taken to A&E, and are briefing staff on these new guidelines. NHS England will consider the case further with the Northern Regional Medical Director to determine whether changes need to be made to relevant policies and guidance, including liaison with Public Health England regarding substance misuse services. They also acknowledge that various local healthcare organizations have signed up to the Crisis Care Concordat.
Dolores Hubbert
All Responded
2014-0500 14 Nov 2014 Sunderland
Sunderland City Council
Concerns summary (AI summary) Concerns were raised about the overall safety of a junction, specifically regarding speed restrictions and the frequency of grass cutting which could obscure driver visibility.
Action Planned (AI summary) The Council will undertake an assessment of possible measures for the A690/Durham Road, East Rainton junction in 2015. It intends to commence the statutory process to reduce the speed limit to 50mph on this section of road in January 2015, with the speed reduction potentially introduced in summer 2015.
John Wright
Historic (No Identified Response)
2014-0494 13 Nov 2014 Nottinghamshire
Frisbys Solicitors Kennedys Solicitors Network Rail +3 more
Concerns summary (AI summary) Trackside maintenance crews required frequent reminders for vigilance and comprehensive briefings on train routes and safe work methods. There was also a concern about balancing hearing protection with the ability to hear oncoming trains.
Neophytos Constantinou
Historic (No Identified Response)
2014-0498 12 Nov 2014 London Inner (North)
Chalfont Road Surgery Royal Free London NHS Foundation Trust
Concerns summary (AI summary) Lack of clarity in procedures for arranging patient transportation led to necessary care being missed due to administrative issues.
David Ince
Historic (No Identified Response)
2014-0497 12 Nov 2014 Preston & West Lancashire
North West Ambulance Service NHS Trust
Concerns summary (AI summary) Emergency ambulance staff frequently fail to routinely hand over patient ECG traces to A&E personnel, leading to critical information being missed during admission.
Lorraine Sheridan
Historic (No Identified Response)
2014-0496 12 Nov 2014 Black Country
Sandwell Metropolitan Borough Council
Concerns summary (AI summary) Lack of adequate pedestrian signalisation at a specific road location, specifically an audible phase indication, has contributed to multiple collisions.
Patricia Mellor
Historic (No Identified Response)
2014-0491 12 Nov 2014 Nottinghamshire
Derby Hospitals NHS Foundation Trust Medicines and Healthcare Product Regula… National Institute for Health and Care … +1 more
Concerns summary (AI summary) Despite detailed recommendations from a hospital regarding Long QT Syndrome and drug-related cardiac arrest risks during anaesthesia, regulatory bodies (MHRA, NICE) have failed to update guidelines and product warnings.
Amar Majid
Historic (No Identified Response)
2014-0495 11 Nov 2014 Coventry
Coventry City Council
Concerns summary (AI summary) Inadequate toilet checking procedures and confusion over protocols for prolonged occupancy led to a significant delay in discovering a person in distress.
Mary Hallworth
Historic (No Identified Response)
2014-0487 11 Nov 2014 Manchester (South)
Home Instead Senior Care
Concerns summary (AI summary) A patient experiencing pain after a fall did not receive medical attention or assessment for a critical 24-hour period.
Rowena Golton
All Responded
2014-0486 11 Nov 2014 Manchester (South)
Manchester Clinical Commissioning Group Manchester Mental Health and Social Car…
Concerns summary (AI summary) Critical shortages and significant waiting times for psychological services within crisis teams hinder adequate provision and timely access for vulnerable patients.
Action Planned (AI summary) The CCGs are working with colleagues to review service provision across all services and develop care pathways for service users. An external review of psychological therapies (IAPT) has been completed and commissioners and providers are working together to implement the recommendations.
Beryl Walters
Historic (No Identified Response)
2014-0489 11 Nov 2014 Black Country
College of Emergency Medicine National Institute for Clinical Excelle…
Concerns summary (AI summary) Cyclizine, a medication with known cardiac risks in severe heart failure, was unnecessarily administered despite a safer alternative being available, posing avoidable patient harm.
Mark Hancock
Historic (No Identified Response)
2014-0484 10 Nov 2014 Manchester (South)
Priory Group
Concerns summary (AI summary) The coroner identified poor record-keeping, a lack of documented risk assessment, and an inappropriate environment for sensitive discussions with the deceased. There was also no procedure for managing situations where a patient requires admission but no bed is available.
Roseanne Cooke
All Responded
2014-0485 10 Nov 2014 Manchester (South)
5 Boroughs Partnership NHS Foundation T…
Concerns summary (AI summary) Lack of inpatient psychological support, delayed/confused referrals, and critical communication breakdowns between family and care teams resulted in inadequate post-discharge support for a vulnerable patient.
Action Taken (AI summary) The Trust has looked into the concerns raised and has put an action plan in place after a period of no psychological input on the Grasmere Unit due to maternity leave, despite a patient's need. Actions include: All referrals to be written on specific form and recorded on electronic system, the manager to ensure annual leave handover forms are discussed within team meetings, and operation of an electronic patient record.
Myra Goldman
Partially Responded
2014-0490 10 Nov 2014 Manchester (North)
Health and Safety Executive Spaces and Places Limited British Standards Institute
Concerns summary (AI summary) Inverted gate hinge pins concentrated excessive weight, failing to meet safety standards designed to prevent gates from being easily removed and ensure even load distribution.
Action Planned (AI summary) BSI has forwarded the coroner's letter to the chairman of the standing committee responsible for BS 1722-12:2006 to be included as part of their review and has asked the chairman to consider whether the proposed review of this Standard may be accelerated. The reviewed Standard is expected to be published in 2016.
Colin Ireland
Historic (No Identified Response)
2014-0493 7 Nov 2014 West Yorkshire (West)
HMP Manchester Mid Yorkshire Hospitals NHS Trust High Security Prisons Group
Concerns summary (AI summary) Critical medication doses were missed, VTE risk assessments were incomplete, and an inadequate hospital discharge summary failed to communicate essential treatment plans to prison healthcare, compounded by a risky late Friday discharge.