2017
PFD Reports
Reports: 446
Areas: 66
65% response rate (above 62% average).
Maud Patrick
Historic (No Identified Response)
2017-0151
8 May 2017
Manchester (City)
Care Quality Commission
Manchester Clinical Commissioning Group
Concerns summary
Systemic hospital care failures included no mental capacity assessment, poor A&E handover, unprogressed investigations, inadequate patient observations, and insufficient staffing and senior nursing leadership.
Reginald Lewis
Historic (No Identified Response)
2017-0149
4 May 2017
Black Country
New Cross Hospital
Concerns summary
Inadequate patient supervision, staff unawareness of visitor departures, and overcrowded wards with pressured junior staff accepting high-needs patients created an unsafe care environment.
Muriel Brett
Historic (No Identified Response)
2017-0150
4 May 2017
Plymouth Torbay and South Devon
MRHA
Concerns summary
There are conflicting expert opinions regarding a potentially defective cardiac valve, with the operating surgeon identifying a defect not confirmed by an independent review.
Rayan Ahmed
Historic (No Identified Response)
2017-0148
3 May 2017
Avon
North Bristol NHS Trust
Concerns summary
Inadequate handover procedures in the special care unit mean nurses may care for unfamiliar babies during breaks, highlighting a need for comprehensive handover covering all potential responsibilities.
Margaret Conway
Historic (No Identified Response)
2017-0145
3 May 2017
West Yorkshire (East)
Mid Yorkshire NHS Trust
South West Yorkshire NHS Trust
Concerns summary
Systemic separation of mental and physical health services led to challenging patient transfers and fragmented care for individuals with co-occurring serious mental and physical health problems. Closer integration and shared resources are needed.
Beryl Varcoe
Historic (No Identified Response)
2017-0144
3 May 2017
Surrey
Elmbridge Borough Council
Concerns summary
Community alarm installation officers may not have thoroughly range-tested devices, risking alarms not functioning throughout clients' homes, affecting a significant number of existing users.
Daniel Dunkley
Historic (No Identified Response)
2017-0147
2 May 2017
Milton Keynes
HMP Woddhill
Concerns summary
The provided text outlines the circumstances of the deceased being found hanging in his cell and his subsequent death, but details no specific systemic failures or coroner's concerns.
Ida Toole
Historic (No Identified Response)
2017-0146
2 May 2017
Milton Keynes
Excel Care
Concerns summary
A high falls risk patient was denied a sensor mat based on mental capacity, demonstrating a policy requiring urgent review for potentially neglecting safety needs.
Ahsiyah Bibi
Historic (No Identified Response)
2017-0142
30 Apr 2017
Birmingham and Solihull
Heart of England NHS Trust
Concerns summary
Critical blood gas results were lost, delaying treatment. A significant insulin prescribing error occurred due to clinicians confusing doses, exacerbated by inadequate dose checking and lack of Trust-wide learning from errors.
Joleen Linton
Historic (No Identified Response)
2017-0136
25 Apr 2017
Coventry
Coventry & Warwickshire Partnership NHS…
Concerns summary
Concerns about inadequate and unreliable hourly patient observations due to environmental factors, inaccurate record-keeping, undetected errors, staff reluctance to enter rooms, and a poorly defined observation policy.
Najeeb Katende
Historic (No Identified Response)
2017-0132
21 Apr 2017
London Inner (North)
London Ambulance Service NHS Trust
Concerns summary
There were failures to actively cross-check for shockable rhythms and to routinely use defibrillators in AED mode during cardiac arrest incidents, highlighting a need for improved staff training.
Thomas Whitfield
Historic (No Identified Response)
2017-0126
20 Apr 2017
County Durham and Darlington
Tees, Esk and Wear Valleys NHS Foundati…
Concerns summary
Family-reported suicide risks were not documented or acted upon by hospital staff. The absence of monitored or recorded patient telephone calls prevented verification of communications regarding risks and affected risk assessments.
Harold Mullins
Historic (No Identified Response)
2017-0127
20 Apr 2017
South Wales Central
Cwm Taf Health Board
Concerns summary
The surgical team was unaware of the patient's thrombosis history. Deteriorating NEWS scores did not trigger timely clinician review, highlighting a failure in information sharing and effective care escalation.
Errol Mann
Historic (No Identified Response)
2017-0128
20 Apr 2017
London (East)
Barts Health NHS Trust
Concerns summary
The Intensive Care Unit experienced severe and persistent staffing shortages, including Clinical Fellows, which directly compromised patient care and diverted consultant time from clinical duties.
Sian Hollands
Historic (No Identified Response)
2017-0129
20 Apr 2017
North West Kent
Dartford and Gravesend NHS Trust
Concerns summary
Concerns include inadequate training on patient scoring systems, a failure to provide doctors with nurses' medical notes, and doctors' failure to correctly diagnose pulmonary embolism.
Patricia Webb
Historic (No Identified Response)
2017-0130
20 Apr 2017
Brighton and Hove
Brighton and Sussex University Hospital…
Concerns summary
Inadequate fall prevention measures included insufficient observations, failure to identify fall patterns, and a lack of recorded meaningful activities. Unsuitable non-slip footwear also posed a risk.
David Evans
Historic (No Identified Response)
2017-0134
20 Apr 2017
South Wales Central
Cardiff and Vale University Health Board
Concerns summary
An untrained doctor performed a FAST ultrasound without supervision, and records were not stored. There was also inadequate escalation of care for symptomatic patients with identified Abdominal Aortic Aneurysm.
Charlotte Agnew
Historic (No Identified Response)
2017-0141
20 Apr 2017
London (City)
North NHS Trust
Concerns summary
Multiple systemic failures included premature discharge without effective care transfer, inadequate suicide risk assessment, and medication prescribing without direct psychiatrist assessment, compounded by significant re-assessment delays.
Elaine Talbot
Historic (No Identified Response)
2017-0131
19 Apr 2017
Manchester (North)
Bury Clinical Commissioning Group
Concerns summary
General practitioners lacked direct urgent access to CT scanning, unlike those in neighboring areas. This commissioning issue risks delaying diagnoses and potentially impacting patient outcomes.
Daniel Maher
Historic (No Identified Response)
2017-0124
18 Apr 2017
Surrey
Surrey and Borders Partnership NHS Trust
West Sussex County Council
Concerns summary
Critical information sharing failures exist between inter-county mental health services, with professionals unable to access out-of-county patient records or routinely share s.136 assessment paperwork, hindering timely, comprehensive care.
David Birtwistle
Historic (No Identified Response)
2017-0139
18 Apr 2017
Avon
Brisdoc
NHS
University Hospital Bristol NHS Trust
Concerns summary
A patient diverted from A&E meant crucial tests for pulmonary embolism were missed, compounded by unavailable 111 referral information at the emergency department.
Michael Newell
Historic (No Identified Response)
2017-0123
13 Apr 2017
Preston and West Lancashire
Lancashire Teaching Hospitals NHS Trust
Concerns summary
Junior medical staff lacked awareness of liver failure's impact and early hypovolaemia, delaying critical treatment and consultant input. Inadequate nursing procedures and ineffective mortality reviews further compromised patient safety.
Jamie Fairclough
Historic (No Identified Response)
2017-0119
12 Apr 2017
Central and South East Kent
Kent and Medway NHS Trust
Concerns summary
Excessively high caseloads for Care Co-ordinators, often exceeding 75-80 service-users, compromised the quality of patient care and staff's ability to manage their responsibilities.
Christiana Pelle
Historic (No Identified Response)
2017-0118
10 Apr 2017
London Inner (North)
East London NHS Trust
Homerton University NHS Trust
Concerns summary
There was a lack of clear guidance for community nurses on GP involvement and significant systemic failures in sharing patient information and escalating concerns between various healthcare and care provider agencies.
Raymond Berry
Historic (No Identified Response)
2017-0108
7 Apr 2017
Surrey
Department for Transport
Honda UK
Driver and Vehicle Standards Agency
Concerns summary
The parameters for Supplementary Restraint System (airbag) deployment may be inadequate, failing to activate airbags in collisions where impact is absorbed by the crumple zone away from sensors, resulting in severe injury or death.