2018
PFD Reports
Reports: 419
Areas: 64
69% response rate (above 63% average).
Molly Mills
All Responded
2018-0051
21 Feb 2018
Nottinghamshire
Nottingham County Council
Concerns summary (AI summary)
A complex road junction suffers from poor visibility due to an incline and queuing right-turning vehicles. Unclear right-of-way indications, inadequate signage, and a problematic solid white line create significant safety risks.
Action Planned
(AI summary)
Nottinghamshire County Council is considering highway improvement measures, including potentially closing access to Home Farm and revisions to the position of the existing central traffic island. They are also considering a localised reduction in the speed limit, all subject to consultation and detailed design work.
Bethany Shipsey
All Responded
2018-0049
15 Feb 2018
Worcestershire
Department for Health
Concerns summary (AI summary)
The highly toxic and antidote-less drug DNP is readily available online and popular as a 'diet drug.' There is a lack of legislation making its possession or supply illegal.
Action Taken
(AI summary)
The Department of Health acknowledges concerns about DNP and highlights existing actions including FSA's '#dnpkills' campaign, monitoring by the National Poisons Information Service, and warnings issued to GPs and emergency departments; they will continue to consider further actions.
Charlie Craig
All Responded
2018-0048
15 Feb 2018
Manchester (South)
British Cycling
Concerns summary (AI summary)
British Cycling does not conduct health assessments or medical screening for young riders on its World Class Programme, missing opportunities to identify potential cardiac abnormalities.
Action Planned
(AI summary)
British Cycling will implement new cardiac screening guidelines developed with Liverpool John Moores University for all athletes on the World Class Programme and apprentice level. Apprentice riders will not be allowed to participate until they have completed a health questionnaire, provided a fitness certificate from their GP, and provided evidence of cardiac screening.
Elaine Bradbrook
All Responded
2018-0044
14 Feb 2018
Nottinghamshire
United Lincolnshire Hospitals NHS Trust
Concerns summary (AI summary)
Multiple failures in escalating care for a deteriorating patient, inadequate risk reduction during transfer, and lack of internal investigation or learning by the trust contributed to serious concerns.
Action Taken
(AI summary)
United Lincolnshire Hospitals NHS Trust acknowledges communication issues and historical problems with their Serious Incident (SI) process. They have made significant improvements to the SI process in the last 12 months including training and have asked the Risk Team to commence a SI investigation to review the care and submit an action plan.
Margaret Clark
All Responded
2018-0050
10 Feb 2018
Lancashire & Blackburn with Darwen
Medicines and Healthcare products Regul…
Concerns summary (AI summary)
A change to new TOE probe sheaths (Ecolab) was linked to multiple fatal oesophageal tears, and these potentially unsafe sheaths may still be in use in other hospitals despite safer alternatives existing.
Noted
(AI summary)
The MHRA reviewed complaints and adverse incident databases regarding Ecolab sheaths and found few reports. They are unable to compare "softness" of sheaths and will continue to monitor the safety of TOE probe covers and take action if necessary.
Gail Bannister
All Responded
2018-0039
9 Feb 2018
Worcestershire
Worcester Health and care Trust
Concerns summary (AI summary)
The assigned Care Co-ordinator failed to see the patient, undermining their care plan. Additionally, a known single phone line problem severely hampered crisis communication with the care team.
Action Planned
(AI summary)
Worcestershire Health and Care NHS Trust is installing a new telecommunications system with call forwarding at Studdart Kennedy House, with a survey completed and a capital bid to be submitted; interim measures include a mobile telephone for staff to contact the site/duty worker.
Howard Winter
All Responded
2018-0040
8 Feb 2018
South Wales Central
CWM Taff University Board
Concerns summary (AI summary)
An auxiliary nurse's recording of a patient's neck pain was not escalated to a doctor for further assessment, potentially delaying diagnosis of a cervical spine fracture.
Action Taken
(AI summary)
Cwm Taf University Health Board has undertaken two audits of NEWS scores, identified the need for further education and training, and is monitoring improvement work via the quarterly quality report.
Mavis Reeves
All Responded
2018-0035
6 Feb 2018
Bedfordshire and Luton
First Port Retirement Property Services…
Concerns summary (AI summary)
The analogue Careline system caused significant delays for emergency services due to connection times, a single phone line, and key safe access issues, potentially unknown to residents.
Action Taken
(AI summary)
FirstPort has separated the master key in the key safe and stored it prominently. They investigated installing Safelink and an emergency telephone line at the entry gate, but concluded neither would add a further method of entry for emergency services.
Aaron Nordass-Lacey
All Responded
2018-0028
31 Jan 2018
Dorset
Dorset County Council
Concerns summary (AI summary)
Excessive vehicle speeds, inadequate pedestrian barriers, and confusing cycle lane signage contribute to dangerous road crossing practices by pedestrians and cyclists on Barrack Road.
Action Taken
(AI summary)
Dorset Council has already implemented several safety improvements, including installing a coloured band on a signpost, and has issued work orders to remove a redundant deflection arrow and relocate a cycle route sign, to be completed by the end of April 2018. Cycle safety training is regularly delivered to schools.
Michael Vukovic
All Responded
2018-0031
29 Jan 2018
London Inner (South)
Oxleas NHS Trust
Concerns summary (AI summary)
The patient was discharged from psychiatric admission without follow-up, as the Home Treatment Team never saw him and a referral to a drug and alcohol service was not followed up by the hospital.
Noted
(AI summary)
Oxleas NHS Foundation Trust states that Mr. Vukovic was not referred to the Home Treatment Team and explains why. They note that Lifeline would not have been able to provide support and state Mr. Vukovic was discharged to a family who had been involved in his care.
Joan Betteridge
All Responded
2018-0026
26 Jan 2018
Hampshire (Central)
Hampshire NHS Trust
Park & Francis Surgery
Concerns summary (AI summary)
Inadequate systems for requesting and tracking X-rays in GP surgeries and hospital ED led to significant delays in repeat X-rays and radiology reviews, stemming from unprogressed requests and incorrect referral classifications.
Action Taken
(AI summary)
Hampshire Hospitals NHS Foundation Trust has changed the default location on the relevant computer in the emergency department and educated clinicians on the importance of correctly recording the location of X-ray requests. St Francis Surgery has changed its procedure for requesting X-rays to electronic forms, and has reminded doctors to clearly record instructions to care staff in patient notes. Dr Fowler clarified the situation regarding the X-ray form in question.
Andrew Finlay
All Responded
26 Jan 2018
Sunderland
North East Ambulance Service NHS Founda…
Concerns summary (AI summary)
Persistent paramedic vacancies continue to cause concerns regarding the timely despatch and arrival of ambulances, posing a risk of future deaths due to delayed emergency response.
1 response
from Andrew finlay
Sharon Grierson
All Responded
2018-0034
25 Jan 2018
Cumbria
Department for Health
North Cumbria University Hospital NHS T…
Concerns summary (AI summary)
There was a lack of appreciation for capnography readings, poor coordination, and senior staff lacked experience in crisis situations, highlighting a need for better training in emergency management.
Action Taken
(AI summary)
The Trust has already taken action by identifying that all relevant staff should undergo emergency scenario training and simulation, including human factors training for difficult airway management in emergency situations, and is planning further simulation training and development of a Patient Safety Faculty. The Department of Health notes that the Trust has an action plan in place that includes measures to ensure there are clear departmental guidelines based on the DAS's guidance, and to ensure that all relevant staff undergo emergency scenario training and simulation, including human factors training for difficult airway management in emergency situations; the Trust will also be developing emergency simulation training more generally and measures will be taken to strengthen leadership in emergency situations.
Ronald Compson
All Responded
2018-0030
24 Jan 2018
Black Country
Dudley Group NHS Trust
Concerns summary (AI summary)
Concerns included a possible system failure to contact a doctor, poor record-keeping regarding vomiting incidents, and inadequate communication with the family about an initial fall.
Action Taken
(AI summary)
The Trust completed a Root Cause Analysis (RCA) and has an action plan that confirms actions taken subsequent to the investigation, addressing concerns about contacting doctors, record keeping, and communication with family.
Reginald Key
All Responded
2018-0025
24 Jan 2018
Stoke-on-Trent and North Staffordshire
Staffordshire Clinical Commissioning Gr…
Concerns summary (AI summary)
A post-operative patient's condition significantly deteriorated during a prolonged 4-hour patient transport journey home after hospital discharge, raising concerns about monitoring during transit.
Action Planned
(AI summary)
The CCG has instructed the provider to produce an action plan to review incident recording mechanisms, establish procedures to cross-check journey times, and identify actions to improve communication with patients and relatives; this plan will be reviewed at the next provider contract meeting in April 2018.
Caliel Smith-Kwami
All Responded
22 Jan 2018
London (East)
Barts Health NHS Trust
Concerns summary (AI summary)
Critical insulin and amino acid results were delayed due to lab analyser faults and unchased; the electronic record system failed to alert clinicians to new results, hindering diagnosis before discharge.
1 response
from Barts Health NHS Trust
William Lound
All Responded
2018-0022
19 Jan 2018
Manchester (West)
Greater Manchester Mental Health NHS Tr…
Action Taken
(AI summary)
The Trust has filled all substantive consultant appointments across inpatient areas within Manchester services and is developing proposals for forensic in-reach to support consultants and CMHTs; a rolling programme for all healthcare professionals promoting the importance of good record keeping is currently being delivered.
Paul Hanton
All Responded
2018-0021
18 Jan 2018
West Sussex
Sussex Partnership NHS Trust
Sussex Police
Concerns summary (AI summary)
Concerns involve inadequate information sharing during 999 calls for AWOL patients, limited hospital CCTV access for police, and a discernible difference in police response to informal versus sectioned patients, despite similar risks.
Action Taken
(AI summary)
The police force updated its missing person policy in September 2017, including new call handling guidance with mandatory risk level recording, and delivered related training to staff between January and March 2017. They also have a joint policy with Sussex Partnership NHS Foundation Trust regarding absent patients, which is currently under review with planned consultation with Safeguarding Boards. The Trust created a checklist of information needed by police during 999 calls about AWOL patients, which is being incorporated into the Trust's AWOL policy. Instructions for accessing CCTV have been positioned next to the computer, and staff have been trained on using the system.
Abdul-Jamal Ottun
All Responded
2018-0020
18 Jan 2018
London Inner (South)
Department for Education
Concerns summary (AI summary)
Critically inadequate risk assessment, supervision, and swimming education for school open-water activities failed to prepare students for cold natural waters, highlighting a systemic risk of drowning without curriculum changes.
Action Planned
(AI summary)
The Department for Education is reviewing guidance to schools and colleges undertaking educational visits, with the intention to remind them about careful planning when visits involve water-based activities, and plans to publish revised guidance later in the year.
Barry Tucker
All Responded
2018-0018
17 Jan 2018
Brighton & Hove
Brighton and Sussex University Hospitals
NHS England
CCG, Eastbourne
+2 more
Concerns summary (AI summary)
No specific concerns were detailed in the provided text.
Action Taken
(AI summary)
The Trust will not accept bookings for major urology cancer surgery patients on the private patient unit. The urology specialty will conduct documentation audits to identify themes and improvements, and agree a process for ensuring Electronic Discharge notification is signed/checked by a senior doctor.
Keith Harwood
All Responded
2018-0017
16 Jan 2018
Blackpool & the Fylde
Blackpool Teaching Hospitals NHS Trust
Concerns summary (AI summary)
Medical professionals struggle to access urgent specialist advice for unfamiliar conditions despite Trust policies, potentially delaying appropriate care and requiring families to educate staff.
Action Planned
(AI summary)
The Trust will issue an internal alert reminding staff of the importance of timely management of patients with Parkinson's disease and timely referral to the Parkinson's Specialist Team and the availability of the procedure document on the Trust intranet.
Edwin Hooper
All Responded
2018-0016
16 Jan 2018
Manchester (South)
Manchester University NHS Trust
Concerns summary (AI summary)
Concerns exist regarding ensuring timely CT scanning for head injury patients on anti-coagulants, in line with NICE guidelines, especially when facing service issues with on-site CT scanners.
Action Taken
(AI summary)
The hospital has implemented a robust escalation and dissemination plan for CT scanner downtime, including senior managers on call, out-of-hours team reminders, and posters in clinical areas. Training on NICE guidelines for hospital-acquired head injuries has been undertaken, with ongoing induction training for new starters.
Christopher Hutton
All Responded
2018-0011
12 Jan 2018
Manchester (South)
National Probation Service
Concerns summary (AI summary)
Significant backlogs and high demand within Probation services meant a critical court-ordered treatment program for the deceased was not commenced, despite his anxiety to complete it.
Action Planned
(AI summary)
To address the increased demand for sex offender treatment programs, the North West Division is increasing staff from 23 to 35 facilitators and training them, with the first 11 in post by June 2018 and another 10 by the end of 2018; it is also undertaking a scoping exercise for a central referral system to streamline the allocation process.
David Buttriss
All Responded
2018-0010
12 Jan 2018
Cornwall and the Isles of Scilly
Cornwall Health
Cornwall NHS Trust
NHS England
Concerns summary (AI summary)
Critical communication breakdowns between GP and mental health services, fragmented healthcare records, and a lack of clarity in mental health crisis pathways across multiple agencies hindered effective care.
Noted
(AI summary)
Devon Doctors no longer provides out-of-hours services in Cornwall and has passed the report to the new provider. They reviewed the concerns in relation to their Devon services, noting that information sharing is partly outside their control but that clinicians have appropriate pathways to escalate concerns, including Community Mental Health Practitioners in their Clinical Assessment Service. A Rapid Reassessment Pathway for individuals with mental health needs discharged from secondary to primary care has been developed by Livewell Southwest. NHS England proposes to disseminate a reminder to GPs to safety net urgent mental health referrals, and to consider giving patients written guidance on what to expect and when following a referral. Cornwall NHS Trust has implemented a new assessment service with designated administrators to manage referrals, and developed new Safety Plans for patients containing crisis information. The Trust is also reviewing the Out of Hours services and any changes will be communicated to external providers.
Pauline Pryor
All Responded
2018-0009
12 Jan 2018
Cornwall and the Isles of Scilly
NHS England
Concerns summary (AI summary)
Critical communication failures between the nursing home and GP, an inadequate system for monitoring lithium toxicity, and an unread consultant email led to missed essential blood tests and unmanaged medication changes.
Action Planned
(AI summary)
NHS England will raise the need for formal communication between agencies regarding patients with mental health issues in their GP bulletin and provide information to the LMC for distribution. They will also highlight the importance of up-to-date lithium monitoring guidelines to GPs and practices.