Recommendation MAI-14: Improve BTP Major Incident record-making
From Manchester Arena Inquiry: Volume 2: Emergency Response, published 3 November 2022.
Recommendation
British Transport Police should reflect on its approach to record-making during and immediately following a Major Incident, with a view to improving the current practice.
In brief (written by this site)
The Inquiry recommended that British Transport Police improve its Major Incident record-making. In a dashboard update in February 2026, the Cabinet Office reported that the CLIO decision-making system was in place across the force and had been tested during Golden Orb (Cabinet Office, Feb 2026). The update described introducing the decision-making system, but record-making during and immediately following a major incident was not mentioned (Cabinet Office, Feb 2026). Earlier, the UK Government recorded in November 2025 that the recommendation was accepted in full (Cabinet Office response, Nov 2025).
AI-generated summary of the record on this page, checked by a second model and automatic checks, 5 Oct 2026. The record below is the sources' own words.
Government response
Accepted in full
Delivery
Cabinet Office says completed (27 February 2026)
CLIO the decision making system is now in place across BTP and was tested during Golden Orb.
Earlier statement on delivery (1)
Cabinet Office (14 November 2025)
CLIO the decision making system is now in place across BTP and was tested during Golden Orb.
From: Manchester Arena Inquiry Recommendations Dashboard, original version (data file)
Published evidence
Published findings referenced by inspectorates, select committees, official progress reports, and other sources. Source type badge indicates whether the finding is independent or government self-reported. Each finding is this site's summary of what the source found, with a link to the source; this site does not add its own progress rating.
Summary by this site of the published finding
JESIP Joint Doctrine updated to v3.1 (April 2024) following inquiry findings on interoperability failures. Operation Plato reformed to cover all terrorist attack types, not just firearms. Emphasis extended beyond command-level to frontline responders.
Source
Responsible bodies
Themes and tags
Who has spoken
- UK Government
Response - Cabinet Office
Delivery statement