Healthcare provider relationship with NWAS
SMG should ensure that the healthcare service provider at the Arena has a strong working relationship with North West Ambulance Service.
How was this assessed?
Response
Accepted
Response
AcceptedThe Home Secretary made a written statement to Parliament on 3 November 2022 following publication of Volume 2, acknowledging the findings on emergency response failures and stating the government would work with emergency services to implement improvements. The response committed to reviewing interoperability arrangements between emergency services and strengthening joint training and exercising protocols for major incidents.
Progress Timeline
Staff at Manchester Arena have a strong working relationship with NWAS. SMG have agreed the Manchester Arena medical plan with NWAS and its own in-house medical services provider. The plan includes information on the medical equipment to be available at the Arena, medical staffing levels and major incident response protocols. SMG host monthly meetings with NWAS at the Manchester Arena, as well as annual meetings to review the Arena medical plan.
Staff at Manchester Arena have a strong working relationship with NWAS. SMG have agreed the Manchester Arena medical plan with NWAS and its own in-house medical services provider. The plan includes information on the medical equipment to be available at the Arena, medical staffing levels and major incident response protocols. SMG host monthly meetings with NWAS at the Manchester Arena, as well as annual meetings to review the Arena medical plan.
Published Evidence
Published assessments of implementation progress from inspectorates, select committees, official progress reports, and other sources. Check the source type badge to see whether each assessment is independent or government self-reported.
Government published formal Manchester Arena Inquiry recommendations dashboard on GOV.UK (14 November 2025) tracking all 149 recommendations with implementation progress updates.
Terrorism (Protection of Premises) Act 2025 received Royal Assent 3 April 2025. Creates two tiers: Standard Duty (200-799 capacity) and Enhanced Duty (800+). SIA will be regulator. Not yet in force -- at least 24 months before enforcement (expected April 2027).
NPCC, Counter Terrorism Policing and College of Policing provided comprehensive updates to Sir John Saunders demonstrating "continued drive to improve collective response to terrorist incidents."
View detailed findings
Representatives working with UK Intelligence Community to address closed Volume Three recommendations. Cross-government monitoring ongoing.