Recommendation MAI-104: Review Advanced Medical Priority Dispatch System
From Manchester Arena Inquiry: Volume 2: Emergency Response, published 3 November 2022.
Recommendation
The Department of Health and Social Care and the National Ambulance Resilience Unit should consider whether the Advanced Medical Priority Dispatch System is fit for purpose and, if it is, whether it can be improved. Particular consideration should be given to how the system prioritises emergency calls.
In brief (written by this site)
The Cabinet Office reported in February 2026 that the recommendation was complete, stating that the Advanced Medical Priority Dispatch System "has been reviewed and is fit for the purpose for which it was designed" (Cabinet Office, Feb 2026). The UK Government had previously accepted the recommendation in full in November 2025, when earlier dashboard monitoring similarly recorded the review as completed (Cabinet Office response, Nov 2025; Cabinet Office, Nov 2025).
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026. The record below is the sources' own words.
Government response
Accepted in full
Delivery
Cabinet Office says completed (27 February 2026)
The Advanced Medical Priority Dispatch System has been reviewed and is fit for the purpose for which it was designed (i.e. triage system).
Earlier statement on delivery (1)
Cabinet Office (14 November 2025)
The Advanced Medical Priority Dispatch System has been reviewed and is fit for the purpose for which it was designed (i.e. triage system).
From: Manchester Arena Inquiry Recommendations Dashboard, original version (data file)
Source
Responsible bodies
Themes and tags
Who has spoken
- UK Government
Response - Cabinet Office
Delivery statement