R38 Response Accepted

Medical record keeping

Recommendation

Health Boards should ensure that clear, accurate and legible patient records are kept by doctors, that records are seen as integral to good patient care.

Published Evidence Summary
The following publicly available evidence relates to this recommendation:
- The Scottish Government published its response to the Vale of Leven Hospital Inquiry Report on 18 June 2015, accepting all 75 recommendations and establishing an Implementation Group chaired by the Chief Nursing Officer (Scottish Government Response, June 2015).
- The Scottish Government's response directly addressed this recommendation, emphasising that clear, accurate, and legible patient records by doctors are integral to good patient care.
- The GMC's Good Medical Practice requires doctors to maintain clear, accurate, and legible records that include all relevant clinical findings, decisions, and information given to patients. GMC revalidation (from December 2012) requires doctors to demonstrate compliance with these record-keeping standards.
- The Health and Social Care Standards (published June 2017) encompass professional record-keeping expectations (Health and Social Care Standards (https://www.gov.scot/publications/health-social-care-standards-support-life/)).
How was this evidence gathered?
Evidence searched by Claude (Anthropic) on 10 Apr 2026
Checked data held on this site (government responses, progress updates, independent evidence)
This recommendation applies across many organisations. The evidence above reflects central policy activity; adoption in individual organisations may vary.
Jurisdiction
Scotland
Response
Accepted
Accepted Scottish Government
18 Jun 2015

Section 4.2 of the Scottish Government's response directly addresses recommendation 38, which relates to clear, accurate, and legible patient records kept by doctors, emphasizing their integral role in good patient care. The General Medical Council (GMC) requires doctors to maintain clear, accurate, and legible records, made at the time of events or as soon as possible. Furthermore, the Scottish Government has developed its own Records Management: NHS code of practice (Scotland), updated in 2012, to guide required standards, and is investing in eHealth systems to improve record-keeping and information sharing across NHSScotland.

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Published Evidence

Published assessments of progress from inspectorates, select committees, official progress reports, and other sources. Source type badge indicates whether each assessment is independent or government self-reported.

Reasonable Progress
01 Jan 2025
Healthcare Improvement Scotland Other

Excellence in Care framework and NHS Scotland governance standards address medical record keeping requirements. National standards for clinical documentation exist but specific legibility requirements have been partially overtaken by electronic health records adoption.

View detailed findings

Electronic health record systems being rolled out across NHS Scotland address legibility concerns. National standards for clinical documentation exist through multiple frameworks.

Excellence in Care framework and NHS Scotland cli… View Source
Source
Report The Vale of Leven Hospital Inquiry Report 24 Nov 2014
Responsible Bodies
NHS Health Boards (Scotland) Primary
Recommendation age 11.5 yrs
Last formal update 4000 days ago