Standon Gardens Domiciliary Services

Social Care Org · West Midlands

Overall Rating
Requires Improvement Last inspected 21 September 2022
Domain Ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

View Full CQC Report

1 must-do action
4 should-do actions

Must-Do Actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Well-led
Quality assurances systems were not fully in place or effective at identifying areas for improvement and contemporaneous records were not always kept.
Regulation 17 HSCA RA Regulations 2014 Good governance
Quality assurances systems were not fully in place or effective at identifying areas for improvement and contemporaneous records were not always kept.

Should-Do Actions (4)

Recommended improvements to enhance service quality.

Should Do
Safe
Complete employment history with any gaps explained should be available for all staff.
Should Do
Effective
Evidence was needed to ensure the legal authority for relatives to make decisions on people's behalf was verified.
Should Do
Well-led
It would be beneficial to have plans documented in detail in order to track and show progression and evidence when areas for improvement have been identified.
Should Do
Well-led
Consideration should be given to how staff could report concerns, should they have any, to someone unconnected to these relatives or relationship groups.
Location Details
CQC ID: 1-10054102934
Local Authority: Staffordshire
Region: West Midlands
Inspection Report
Type: Inspection report
Date: 21 September 2022
Rating: Requires Improvement
Actions: 1 must-do , 4 should-do
AI-extracted 17 Feb 2026