Karenza Care Home

Social Care Org · South West

Overall Rating
Requires Improvement Last inspected 2 May 2023
Domain Ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

View Full CQC Report

3 must-do actions

Must-Do Actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Effective
The provider had failed to adequately maintain the premises to a satisfactory standard.
Regulation 15 (Premises and equipment)
The provider had failed to adequately maintain the premises to a satisfactory standard.
Must Do
Well-led
The provider had failed to monitor, assess and effectively improve the quality of the service provided.
Regulation 17 (Good governance)
The provider had failed to monitor, assess and effectively improve the quality of the service provided.
Must Do
Safe
The provider had failed to ensure there were always adequate numbers of staff to meet people's needs.
Regulation 18 (Staffing)
The provider had failed to ensure there were always adequate numbers of staff to meet people's needs.
Location Details
CQC ID: 1-10091346189
Local Authority: Cornwall
Region: South West
Inspection Report
Type: Focused inspection
Date: 2 May 2023
Rating: Requires Improvement
Actions: 3 must-do
AI-extracted 17 Feb 2026