Grace 247 Care Wiltshire

Social Care Org · South West

Overall Rating
Requires Improvement Last inspected 19 December 2022
Domain Ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement

View Full CQC Report

6 must-do actions

Must-Do Actions (6)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Responsive
Care planning did not always demonstrate people's needs and the support they required. Regulation 9(1)(a)(b)(c)(3)(b)
Regulation 9 HSCA RA Regulations 2014 Person-centred care
Care planning did not always demonstrate people's needs and the support they required.
Must Do
Effective
Systems were not in place to ensure consent to care and treatment was undertaken in line with legislation. Regulation 11(1)(2)(3)
Regulation 11 HSCA RA Regulations 2014 Need for consent
Systems were not in place to ensure consent to care and treatment was undertaken in line with legislation.
Must Do
Safe
Systems were not in place to identify, assess and mitigate risks to people's safety. Regulation 12(1)(2)(a)(b)
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
Systems were not in place to identify, assess and mitigate risks to people's safety.
Must Do
Safe
Medicines were not always safely managed. Regulation 12(1)(2)(g)
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
Medicines were not always safely managed.
Must Do
Well-led
Systems were not in place to effectively assess, monitor and improve the quality and safety of the service Regulation 17(1)(2)(a)
Regulation 17 HSCA RA Regulations 2014 Good governance
Systems were not in place to effectively assess, monitor and improve the quality and safety of the service
Must Do
Safe
Systems were not in place to ensure all staff recruited had the qualifications, competence, skills and experience necessary for their work. Regulation 19(1)(a)(b)(2)
Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed
Systems were not in place to ensure all staff recruited had the qualifications, competence, skills and experience necessary for their work.
Location Details
CQC ID: 1-10121493308
Local Authority: Wiltshire
Region: South West
Inspection Report
Type: Comprehensive inspection
Date: 19 December 2022
Rating: Requires improvement
Actions: 6 must-do
AI-extracted 17 Feb 2026