Caremax Support Services Ltd

Social Care Org · West Midlands

Overall Rating
Requires Improvement Last inspected 2 February 2022
Domain Ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

View Full CQC Report

2 must-do actions
1 should-do action

Must-Do Actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
The provider had not ensured they understood and were following government COVID-19 guidance.
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
The provider had not ensured they understood and were following government COVID-19 guidance.
Must Do
Well-led
There were not effective systems and processes in place to monitor the quality of the service and drive improvements.
Regulation 17 HSCA RA Regulations 2014 Good governance
There were not effective systems and processes in place to monitor the quality of the service and drive improvements.

Should-Do Actions (1)

Recommended improvements to enhance service quality.

Should Do
Responsive
We recommend the provider consider their approach to supporting people to give feedback about the service and take action to improve their practice accordingly.
Location Details
CQC ID: 1-10177317455
Local Authority: Wolverhampton
Region: West Midlands
Inspection Report
Type: Comprehensive inspection
Date: 2 February 2022
Rating: Requires Improvement
Actions: 2 must-do , 1 should-do
AI-extracted 17 Feb 2026