WhiteHorse Care - Brownhills
Social Care Org · West Midlands
Overall Rating
Last inspected 14 February 2023
Domain Ratings
Safe
Effective
Caring
Responsive
Well-led
2 should-do actions
Should-Do Actions (2)
Recommended improvements to enhance service quality.
Should Do
Responsive
Further improvements were needed to the range of activities and opportunities for people.
Should Do
Responsive
Care plans did not capture how people were supported to achieve their personal goals and aspirations. They also did not always capture how people were supported to develop their everyday skills. Ensuring this information was documented within the care records would ensure people received the personalised support, encouragement and motivation to reach their goals and aspirations.
Location Details
CQC ID: 1-10255935121
Local Authority: Walsall
Region: West Midlands
Inspection Report
Type: Inspection report
Date: 14 February 2023
Rating: Requires Improvement
Actions:
2 should-do
AI-extracted 17 Feb 2026