Serenity House

Social Care Org · East Midlands

Overall Rating
Inadequate Last inspected 18 August 2021
Domain Ratings
Safe
Inadequate
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Good
Well-led
Inadequate

View Full CQC Report

2 must-do actions

Must-Do Actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
The provider had not ensured people were consistently provided with safe care and treatment. The risk of fire had not been sufficiently mitigated.
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
The provider had not ensured people were consistently provided with safe care and treatment. The risk of fire had not been sufficiently mitigated.
Must Do
Well-led
There was a lack of effective systems and processes in place for monitoring quality of the service.
Regulation 17 HSCA RA Regulations 2014 Good governance
There was a lack of effective systems and processes in place for monitoring quality of the service.

Previous Inspection (18 August 2021)

Rating: Inadequate Type: Targeted inspection Actions: 6 must-do
4 resolved 2 repeated
Location Details
CQC ID: 1-1035560684
Local Authority: Lincolnshire
Region: East Midlands
Inspection Report
Type: Focused inspection
Date: 27 August 2021
Rating: Requires Improvement
Actions: 2 must-do
AI-extracted 17 Feb 2026