Cotton Exchange

Independent Healthcare Org · North West

Overall Rating
Requires Improvement Last inspected 16 November 2022
Domain Ratings
Safe
Inadequate
Effective
Not Yet Rated
Caring
Good
Responsive
Good
Well-led
Requires Improvement

View Full CQC Report

5 should-do actions

Should-Do Actions (5)

Recommended improvements to enhance service quality.

Should Do
Responsive
Theprovidershouldensureitclearlydisplaysinformationonhowtoraiseacomplaintandsignpostappropriatelyto theIndependentSectorComplaintsAdjudicationService(ISCAS).
Should Do
Well-led
Theprovidershouldensureitcontinuestoreviewandupdatetheirpoliciesinlinewithbestpractice.
Should Do
Well-led
Theprovidershouldensureitadaptsthedataprotectionpolicyinlinewithbestpractice.
Should Do
Effective
Theprovidershouldensureconsentisrecordedinlinewiththeconsentpolicy.
Should Do
Effective
Theprovidershouldconsideradaptingtheconsentprocessfor16and17yearoldsinlinewithbestpractice.

Previous Inspection (10 August 2022)

Rating: Requires improvement Type: Comprehensive inspection Actions: 9 must-do , 6 should-do
13 resolved 2 repeated
Location Details
CQC ID: 1-10496127766
Local Authority: Liverpool
Region: North West
Inspection Report
Type: focussed responsive inspection
Date: 16 November 2022
Rating: Inspected but not rated
Actions: 5 should-do
AI-extracted 17 Feb 2026