Wii Care Limited

Social Care Org · South East

Overall Rating
Requires Improvement Last inspected 12 July 2017
Domain Ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

View Full CQC Report

3 must-do actions
4 should-do actions

Must-Do Actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
The provider had failed to assess and mitigate individual risks and to carry out safe administration of medicines.
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
The provider had failed to assess and mitigate individual risks and to carry out safe administration of medicines.
Must Do
Well-led
The provider was required to make further improvements to ensure that adequate systems and processes were in place to adequately monitor and improve the service. Further improvements were also required to improve the quality and accuracy of records.
Regulation 17 HSCA RA Regulations 2014 Good governance
The provider was required to make further improvements to ensure that adequate systems and processes were in place to adequately monitor and improve the service. Further improvements were also required to improve the quality and accuracy of records.
Must Do
Safe
The provider has failed to establish and operate effective recruitment procedures.
Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed
The provider has failed to establish and operate effective recruitment procedures.

Should-Do Actions (4)

Recommended improvements to enhance service quality.

Should Do
Safe
We recommend that the provider and registered manager sources the local authority's policy, procedure and protocols.
Should Do
Effective
We recommend the provider and registered manager seeks advice, guidance and training from a reputable external source to ensure a greater understanding of the Mental Capacity Act 2005, ensuring people's basic rights are not undermined.
Should Do
Effective
We recommend that the provider and registered manager seek training from a reputable source to ensure staff are trained to meet people's needs.
Should Do
Responsive
We recommend the provider and registered manager seeks advice and guidance from a reputable external source to develop person centred care plans, enabling a more holistic approach to people's care and support.
Location Details
CQC ID: 1-1053898278
Local Authority: Medway
Region: South East
Inspection Report
Type: Comprehensive inspection
Date: 12 July 2017
Rating: Requires Improvement
Actions: 3 must-do , 4 should-do
AI-extracted 17 Feb 2026