Ashton Lollipop

Independent Healthcare Org · North West

Overall Rating
Requires Improvement Last inspected 14 February 2023
Domain Ratings
Safe
Requires Improvement
Effective
Not Yet Rated
Caring
Good
Responsive
Good
Well-led
Requires Improvement

View Full CQC Report

5 must-do actions
2 should-do actions

Must-Do Actions (5)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
The provider must ensure that equipment is maintained and serviced in accordance with manufacturer’s guidelines.
Regulation 12(1)(2)(d)
The provider did not ensure equipment was maintained and serviced in accordance with manufacturer’s guidelines.
Must Do
Well-led
The provider must ensure that their audit and governance systems are effective.
Regulation 17.
The provider did not ensure that their audit and governance systems were effective.
Must Do
Well-led
The service must review their policies for relevance to the service context and ensure review dates are appropriately identified.
Regulation 17(1)(a)
The service did not review their policies for relevance to the service context and ensure review dates are appropriately identified.
Must Do
Well-led
The service must have a robust process for the safe storage, retention and disposal of records.
Regulation 17(2)(d)
The service did not have a robust process for the safe storage, retention and disposal of records.
Must Do
Well-led
The provider must have processes in place to ensure that staff are suitably qualified, competent, skilled and experienced to provide a safe service.
Regulation 17(1)
The provider did not have processes in place to ensure that staff are suitably qualified, competent, skilled and experienced to provide a safe service

Should-Do Actions (2)

Recommended improvements to enhance service quality.

Should Do
Safe
The service should consider improving handwashing facilities for clinical staff.
Should Do
Responsive
The service’s complaints policy should provide service users with information to escalate their complaint should they be unhappy with the internal response.
Location Details
CQC ID: 1-10561025695
Local Authority: Tameside
Region: North West
Inspection Report
Type: Comprehensive inspection
Date: 14 February 2023
Rating: Requires Improvement
Actions: 5 must-do , 2 should-do
AI-extracted 17 Feb 2026