Bousfield Surgery
Primary Medical Services · North West
Overall Rating
Last inspected 5 July 2023
Domain Ratings
Safe
Effective
Caring
Responsive
Well-led
1 must-do action
7 should-do actions
Must-Do Actions (1)
Legal requirements based on regulation breaches identified during inspection.
Must Do
Well-led
Ensure persons employed in the provision of the regulated activity receive the appropriate training to enable them to carry out the duties.
Should-Do Actions (7)
Recommended improvements to enhance service quality.
Should Do
Well-led
Improve the management of significant events and complaints by providing appropriate training to the person responsible for the investigation and documentation of significant events and complaints.
Should Do
Responsive
Take action to acknowledge complaints in accordance with the providers complaint policy and document any learning from complaints.
Should Do
Effective
Take action to improve the system to review patient medication on an annual basis and within one week of prescribing of rescue steroids for patients with asthma.
Should Do
Effective
Take action to improve cervical screening and childhood immunisation uptake.
Should Do
Responsive
Take action to improve patients experience of being able to get through to the practice by telephone.
Should Do
Caring
Take steps to improve the availability of accessible and easy to read information.
Should Do
Well-led
Take steps to formally record the challenges faced by the practice and how they are to be overcome as part of the strategy for promoting the vision and values of the practice.
Previous Inspection (15 December 2022)
Rating: Requires Improvement
Type: Comprehensive inspection
Actions:
2 must-do
,
3 should-do
1 resolved
4 repeated
Location Details
CQC ID: 1-10598315346
Local Authority: Liverpool
Region: North West
Inspection Report
Type: Comprehensive inspection
Date: 5 July 2023
Rating: Requires Improvement
Actions:
1 must-do
,
7 should-do
AI-extracted 17 Feb 2026