Dr Jude's Practice - Riverside & Picton

Primary Medical Services · North West

Overall Rating
Requires Improvement Last inspected 13 December 2022
Domain Ratings
Safe
Good
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Good

View Full CQC Report

1 must-do action
8 should-do actions

Must-Do Actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Responsive
Ensure that any complaint received is investigated and any proportionate action is taken in response to any failure identified by the complaint or its investigation.
Regulation 16(1)(2) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
Complaint records did not provide sufficient detail to demonstrate that all complaints were investigated thoroughly and without delay. The provider did not maintain a record of all complaints, outcomes and actions taken in response to complaints made to the practice.

Should-Do Actions (8)

Recommended improvements to enhance service quality.

Should Do
Safe
Take action to ensure all staff whomay be exposed to blood, body fluids or tissues as part of their work activity should have pre-exposure immunisation against HBV.
Should Do
Safe
Involve patients and the public in infection prevention and control by providing alcohol hand rub at the entrance to the building for the use of patients and visitors.
Should Do
Safe
Undertake a risk assessment for the use of a shared automated external defibrillator (AED). Checks of emergency medicines should be carried out weekly.
Should Do
Effective
Continue to monitor and provide evidence of effective medicines reviews for patients on repeat medicines.
Should Do
Safe
Improve staff administration of prescription only medicines under a patient group directive to include appropriate authorisation.
Should Do
Effective
Continue to take steps to improve the childhood immunisations and cervical screening rates for the practice.
Should Do
Caring
GPs and practice staff should ensure that records relating to DNACPR decisions are available on patients record systems, particularly as they move between patient services such as hospital and primary care.
Should Do
Caring
Continue to take steps to improve the results of the national GP patients survey.
Location Details
CQC ID: 1-10598315576
Local Authority: Liverpool
Region: North West
Inspection Report
Type: Comprehensive inspection
Date: 13 December 2022
Rating: Requires Improvement
Actions: 1 must-do , 8 should-do
AI-extracted 17 Feb 2026