Oakleigh House Nursing Home

Social Care Org · London

Overall Rating
Inadequate Last inspected 26 June 2018
Domain Ratings
Safe
Inadequate
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Inadequate

View Full CQC Report

9 must-do actions

Must-Do Actions (9)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Effective
The care and treatment of service users did not always meet their medical needs appropriately, by discussing the service users' treatment choices with a competent health care professional or other competent person to manage the service users care and treatment. Regulation 9 (1) (a) (b) (3) (c) (e).
Regulation 9 (Person-centred care)
The care and treatment of service users did not always meet their medical needs appropriately, by discussing the service users' treatment choices with a competent health care professional or other competent person to manage the service users care and treatment.
Must Do
Effective
Service users' nutritional needs did not always show regards for their well-being. Regulation 9 (3) (i).
Regulation 9 (Person-centred care)
Service users' nutritional needs did not always show regards for their well-being.
Must Do
Responsive
Care plans did not always document how peoples assessed needs were met. Regulation 9 (3) (a) (b).
Regulation 9 (Person-centred care)
Care plans did not always document how peoples assessed needs were met.
Must Do
Responsive
There was a lack of appropriate activities offered which would meet people's needs. Regulation 9 (1) (a) (b).
Regulation 9 (Person-centred care)
There was a lack of appropriate activities offered which would meet people's needs.
Must Do
Caring
Services users were not treated with dignity and respect. Regulation 10 (1).
Regulation 10 (Dignity and respect)
Services users were not treated with dignity and respect.
Must Do
Safe
Care and treatment was not always provided in a safe way for service users. The register person did not ensure that risks to service users were assessed and not all reasonable steps were taken to mitigate any such risks. Regulation 12 (1) (2) (a) (b).
Regulation 12 (Safe care and treatment)
Care and treatment was not always provided in a safe way for service users. The register person did not ensure that risks to service users were assessed and not all reasonable steps were taken to mitigate any such risks.
Must Do
Safe
The registered person did not ensure the that service users that procedures for the management of medicines was safe and proper. Regulation 12 (1) (2) (g).
Regulation 12 (Safe care and treatment)
The registered person did not ensure the that service users that procedures for the management of medicines was safe and proper.
Must Do
Well-led
The registered provider failed to implement effective systems to ensure the quality of care and safety was assessed and improvements were made to the quality of treatment or care people who used the service received. Regulation 17 (1) (2) (a) (b).
Regulation 17 (Good governance)
The registered provider failed to implement effective systems to ensure the quality of care and safety was assessed and improvements were made to the quality of treatment or care people who used the service received.
Must Do
Safe
The registered person did not ensure that persons providing care or treatment to service users had the qualifications, competence, skills and experience to do so safely. Regulation 18 (1) (2).
Regulation 18 (Staffing)
The registered person did not ensure that persons providing care or treatment to service users had the qualifications, competence, skills and experience to do so safely.

Previous Inspection (1 December 2017)

Rating: Requires Improvement Type: Focused inspection Actions: None
Location Details
CQC ID: 1-106227345
Local Authority: Harrow
Region: London
Inspection Report
Type: Comprehensive inspection
Date: 26 June 2018
Rating: Inadequate
Actions: 9 must-do
AI-extracted 17 Feb 2026