Salus Care Group - Braunstone

Social Care Org · East Midlands

Overall Rating
Inadequate Last inspected 7 September 2021
Domain Ratings
Safe
Inadequate
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Inadequate
Well-led
Inadequate

View Full CQC Report

3 must-do actions

Must-Do Actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
The provider failed to ensure that they had sufficient staff employed and deployed to meet peoples care and treatment needs. Robust assessments to ensure people's needs were safely managed were not in place to protect people from the risk of unsafe care and treatment.
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
The provider failed to ensure that they had sufficient staff employed and deployed to meet peoples care and treatment needs. Robust assessments to ensure people's needs were safely managed were not in place to protect people from the risk of unsafe care and treatment.
Must Do
Responsive
The provider failed to follow their complaints policy by investigating and taking the necessary and proportionate action to resolve any issues.
Regulation 16 HSCA RA Regulations 2014 Receiving and acting on complaints
The provider failed to follow their complaints policy by investigating and taking the necessary and proportionate action to resolve any issues.
Must Do
Well-led
The provider failed to ensure they had effective systems and processes in place to manage the service and ensure that people received safe care that was assessed, monitored and well managed.
Regulation 17 HSCA RA Regulations 2014 Good governance
The provider failed to ensure they had effective systems and processes in place to manage the service and ensure that people received safe care that was assessed, monitored and well managed.
Location Details
CQC ID: 1-10633372232
Local Authority: Leicester
Region: East Midlands
Inspection Report
Type: Inspection report
Date: 7 September 2021
Rating: Inadequate
Actions: 3 must-do
AI-extracted 17 Feb 2026