The Grange Residential Home

Social Care Org · East

Overall Rating
Requires Improvement Last inspected 14 December 2023
Domain Ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

View Full CQC Report

4 must-do actions

Must-Do Actions (4)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Effective
Failure to assess and design care to meet people's needs
Regulation 9 HSCA RA Regulations 2014 Person-centred care
Failure to assess and design care to meet people's needs
Must Do
Effective
The service was not complying with the Mental Capacity Act
Regulation 11 HSCA RA Regulations 2014 Need for consent
The service was not complying with the Mental Capacity Act
Must Do
Safe
Systems and processes to protect people from abuse had not been established
Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
Systems and processes to protect people from abuse had not been established
Must Do
Well-led
The provider did not have robust processes in place to monitor the safety and quality of the service. The provider had failed to seek and act on feedback in order to improve the service.
Regulation 17 HSCA RA Regulations 2014 Good governance
The provider did not have robust processes in place to monitor the safety and quality of the service. The provider had failed to seek and act on feedback in order to improve the service.
Location Details
CQC ID: 1-106351203
Local Authority: Suffolk
Region: East
Inspection Report
Type: Focused inspection
Date: 14 December 2023
Rating: Requires Improvement
Actions: 4 must-do
AI-extracted 17 Feb 2026