Copper Beeches Lodge

Social Care Org · South West

Overall Rating
Requires Improvement Last inspected 15 September 2022
Domain Ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement

View Full CQC Report

2 must-do actions
3 should-do actions

Must-Do Actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Caring
The provider must comply with Regulation 9 (Person-centred care) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Regulation 9 (Person-centred care)
The provider had not ensured people's needs and preferences were always met.
Must Do
Well-led
The provider must comply with Regulation 17 (Good governance) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Regulation 17 (Good governance)
The provider had not ensured systems were in place to monitor the quality of the service.

Should-Do Actions (3)

Recommended improvements to enhance service quality.

Should Do
Safe
We recommend the provider seek reputable advice on calculating staffing levels at the service.
Should Do
Effective
We recommend the provider seeks reviews their system for ensuring staff have the right skills and knowledge to meet best practice.
Should Do
Caring
We recommend the provider seeks advice and guidance in relation to supporting staff to record information about people using respectful language.
Location Details
CQC ID: 1-10681808706
Local Authority: Cornwall
Region: South West
Inspection Report
Type: Comprehensive inspection
Date: 15 September 2022
Rating: Requires Improvement
Actions: 2 must-do , 3 should-do
AI-extracted 17 Feb 2026