Graceland Care Home

Social Care Org · London

Overall Rating
Requires Improvement Last inspected 24 November 2022
Domain Ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

View Full CQC Report

2 must-do actions
1 should-do action

Must-Do Actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
The provider must ensure safe care and treatment by sufficiently protecting people from the potential spread of infections.
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
The provider failed to sufficiently protect people from the potential spread of infections.
Must Do
Well-led
The provider must ensure good governance by operating effectively systems and processes to assess, monitor and improve the quality and safety of the services provided and assess, monitor and mitigate the risks relating to the health, safety and welfare of people.
Regulation 17 HSCA RA Regulations 2014 Good governance
The provider failed to operate effectively systems and processes to assess, monitor and improve the quality and safety of the services provided and assess, monitor and mitigate the risks relating to the health, safety and welfare of people.

Should-Do Actions (1)

Recommended improvements to enhance service quality.

Should Do
Safe
The provider records specific and detailed risk assessment information for staff and incorporates it into people's care plans.
Location Details
CQC ID: 1-107182531
Local Authority: Croydon
Region: London
Inspection Report
Type: Focused inspection
Date: 24 November 2022
Rating: Requires Improvement
Actions: 2 must-do , 1 should-do
AI-extracted 17 Feb 2026