JDK Limited (Glenholme Care)

Social Care Org · Yorkshire & Humberside

Overall Rating
Inadequate Last inspected 14 July 2015
Domain Ratings
Safe
Inadequate
Effective
Inadequate
Caring
Requires Improvement
Responsive
Inadequate
Well-led
Inadequate

View Full CQC Report

10 must-do actions

Must-Do Actions (10)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
People had experienced missed calls, one carer arriving for a 2 carer call and calls being merged.
Regulation 12(1) (Safe care and treatment)
People had experienced missed calls, one carer arriving for a 2 carer call and calls being merged.
Must Do
Safe
Medication was not safely administered or managed.
Regulation 12(2)(g) (Safe care and treatment)
Medication was not safely administered or managed.
Must Do
Safe
There were no environmental risk assessments in place for any of the people using the service
Regulation 12(2)(a) (Safe care and treatment)
There were no environmental risk assessments in place for any of the people using the service
Must Do
Safe
There were not enough staff employed to deliver the service which was needed to meet people’s needs
Regulation 18(1) (Staffing)
There were not enough staff employed to deliver the service which was needed to meet people’s needs
Must Do
Safe
Staff recruitment files did not have employment history, DBS checks and were incomplete.
Regulation 19(2) and (3)(a) (Fit and proper persons employed)
Staff recruitment files did not have employment history, DBS checks and were incomplete.
Must Do
Effective
Staff did not receive regular supervision, spot checks or appraisals
Regulation 18(2)(a) (Staffing)
Staff did not receive regular supervision, spot checks or appraisals
Must Do
Effective
There was no consent to care sought, and there was no evidence of Mental Capacity Assessments being carried out.
Regulation 11 (Need for consent)
There was no consent to care sought, and there was no evidence of Mental Capacity Assessments being carried out.
Must Do
Responsive
Care needs were not met as care was not reviewed and care plans updated to reflect changes to need.
Regulation 9(3)(b) (Person-centred care)
Care needs were not met as care was not reviewed and care plans updated to reflect changes to need.
Must Do
Well-led
The directors have mismanaged the service and the regulated activity has not been carried out in compliance with the regulations. One of the directors has been unable to provide evidence of a DBS certificate.
Regulation 5(2)(d) and (3)(a) (Fit and proper persons: directors)
The directors have mismanaged the service and the regulated activity has not been carried out in compliance with the regulations. One of the directors has been unable to provide evidence of a DBS certificate.
Must Do
Well-led
There were no processes in place to maintain records in an accessible and secure way. Information was not protected and was not accessible in emergency situations.
Regulation 17(1) and (2)(a,b,c,d,e&f) (Good governance)
There were no processes in place to maintain records in an accessible and secure way. Information was not protected and was not accessible in emergency situations.
Location Details
CQC ID: 1-1072743547
Local Authority: Wakefield
Region: Yorkshire & Humberside
Inspection Report
Type: Inspection report
Date: 14 July 2015
Rating: Inadequate
Actions: 10 must-do
AI-extracted 17 Feb 2026