Redcot Lodge Residential Care Home

Social Care Org · South East

Overall Rating
Inadequate Last inspected 11 March 2022
Domain Ratings
Safe
Inadequate
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Inadequate

View Full CQC Report

4 must-do actions

Must-Do Actions (4)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
The provider must do all that is reasonably practicable to mitigate risk and ensure the proper and safe management of medicines.
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
The provider had failed to do all that is reasonably practicable to mitigate risk. The provider had failed to ensure the proper and safe management of medicines
Must Do
Safe
The provider must protect people from abuse and improper treatment.
Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
The provider had failed to protect people from abuse and improper treatment.
Must Do
Well-led
The provider must assess, monitor and improve the quality of the service provided, maintain accurate, complete and contemporaneous record in respect of each service user, and mitigate risks relating to the health, safety and welfare of service users.
Regulation 17 HSCA RA Regulations 2014 Good governance
The provider had failed to assess, monitor and improve the quality of the service provided. The provider had failed to maintain accurate, complete and contemporaneous record in respect of each service user. The provider had failed to mitigate risks relating to the health, safety and welfare of service users.
Must Do
Safe
The provider must ensure sufficient numbers of suitably competent and experienced staff are deployed.
Regulation 18 HSCA RA Regulations 2014 Staffing
The provider had failed to ensure sufficient numbers of suitably competent and experienced staff were deployed.

Previous Inspection (24 July 2019)

Rating: Requires Improvement Type: Comprehensive inspection Actions: 3 must-do , 2 should-do
3 resolved 2 repeated
Location Details
CQC ID: 1-107288206
Local Authority: Kent
Region: South East
Inspection Report
Type: Comprehensive inspection
Date: 11 March 2022
Rating: Inadequate
Actions: 4 must-do
AI-extracted 17 Feb 2026