Russell Churcher Court

Social Care Org · South East

Overall Rating
Requires Improvement Last inspected 14 November 2016
Domain Ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

View Full CQC Report

2 must-do actions
1 should-do action

Must-Do Actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
The provider must ensure that care and treatment is provided in a safe way for service users, specifically regarding the safe management and administration of medicines.
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
The poor record keeping, not recording how much medicine is given and inconsistent information about medicines and the lack of information on medicines means that medicines were not safely administered.
Must Do
Well-led
The provider must ensure that systems or processes are in place to ensure that records are kept up to date and accurate, and that the quality assurance system is effective in identifying issues.
Regulation 17 HSCA RA Regulations 2014 Good governance
The lack of accurate records in relation to each person and the lack of the efficiency of the quality assurance system to identify issues with the records and medicines.

Should-Do Actions (1)

Recommended improvements to enhance service quality.

Should Do
Effective
We recommend that the service to action to ensure staff are given a refresher on the Mental Capacity Act and DoLS and that the knowledge is verified by registered persons in a way to ensure staff understanding.
Location Details
CQC ID: 1-107301958
Local Authority: Hampshire
Region: South East
Inspection Report
Type: Unannounced inspection
Date: 14 November 2016
Rating: Requires Improvement
Actions: 2 must-do , 1 should-do
AI-extracted 17 Feb 2026