Camphill Health Centre

Primary Medical Services · West Midlands

Overall Rating
Requires Improvement Last inspected 26 October 2022
Domain Ratings
Safe
Good
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

View Full CQC Report

1 must-do action
2 should-do actions

Must-Do Actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Well-led
Establisheffectivesystemsandprocessestoensuregoodgovernanceinaccordancewiththefundamentalstandards ofcare.
Regulation 17 HSCA (RA) Regulations 2014 Good governance
Goodgovernancesystemsandprocesseswerenotalways effectiveorfollowed.Inparticular: Therewasalackofoversighttoensurepoliciesand proceduresregardingmedicinesmanagementand effectivemanagementofpatientswasapplied. Safetyalertswerenotalwaysfollowed.Forexample, • Therewere39femalepatientsofchild-bearingagewho wereprescribedmedicinesthatmaycauseside-effects inpregnancy.Wereviewed5ofthesepatientsand found3hadeffectivecontraceptioninplace.Therewas nodocumentationtoshowanyofthepatientshad beeninformedoftheriskofthesemedicinesin pregnancy. • Wefound50patientswereprescribedaspecific medicinetotreatdiabetesthathadararebutserious sideeffect.Asafetyalertissuedin2019,advised clinicianstoensurepatientssoughturgentmedical attentioniftheyexperiencedsymptoms.Asampleof5 ofthe50recordswerereviewedandtherewasno evidencetosuggestpatientshadbeeninformed. Areviewofthepatientrecordsystemshowedthepractice hadcarriedout261medicinereviewsintheprevious12 months.Wereviewed5patientsandfounddocumentation wasnotfullydetailed.Forexample,2patientswere prescribedhighstrengthpainreliefmedicines.Itwas notedthatcompliancewaschecked.However,therewas notarecordofwhetherthemedicineswereeffective.Two ofthereviewshadnotconsideredallthemedicines prescribedtothepatients. Themonitoringofpatientswithpoorlycontrolleddiabetes wasnotconsistent.ThiswasinbreachofRegulation17(1)oftheHealthand SocialCareAct2008(RegulatedActivities)Regulations 2014.

Should-Do Actions (2)

Recommended improvements to enhance service quality.

Should Do
Effective
Continuetotakemeasurestoimprovetheuptakeofchildhoodimmunisationsandcervicalscreening.
Should Do
Responsive
Continuetotakeactionstoimprovepatientsatisfaction.
Location Details
CQC ID: 1-10763412282
Local Authority: Warwickshire
Region: West Midlands
Inspection Report
Type: Comprehensive inspection
Date: 26 October 2022
Rating: Requires Improvement
Actions: 1 must-do , 2 should-do
AI-extracted 17 Feb 2026