Hulton Care Home

Social Care Org · North West

Overall Rating
Requires Improvement Last inspected 26 July 2022
Domain Ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

View Full CQC Report

4 must-do actions
5 should-do actions

Must-Do Actions (4)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
The provider must ensure medicines are being safely managed.
Regulation 12 (Safe care and treatment)
The provider had failed to ensure medicines were being safely managed. This put people at risk of significant of harm.
Must Do
Safe
The provider must ensure that risks relating to people's health conditions and the environment are being appropriately assessed and managed.
Regulation 12 (Safe care and treatment)
The provider had failed to ensure that risk relating to people's health conditions and the environmental were being appropriately assessed and managed. This put people at increased risk of harm.
Must Do
Safe
The provider must ensure infection prevention and control (IPC) practices are being safely followed.
Regulation 12 (Safe care and treatment)
The provider had failed to ensure IPC practices were being safely followed.
Must Do
Well-led
The provider must ensure records are completed and up to date and quality assurance systems are robust.
Regulation 17 (Good governance)
Records were not always completed and up to date and quality assurance systems were not robust. This put people at risk of harm.

Should-Do Actions (5)

Recommended improvements to enhance service quality.

Should Do
Safe
We recommend the provider reviews their recruitment processes to ensure new applicants are recruited safely.
Should Do
Effective
We recommend the provider reviews their process around assessing and recording the outcomes of capacity assessments to ensure they are working in line with the MCA.
Should Do
Caring
We recommend the provider reviews the most up to date GDPR information and ensures they are complying with this regulation.
Should Do
Responsive
We recommend the provider reviews their care plans and ensures they are person centred, detail the appropriate pronouns and are reflective of the persons views.
Should Do
Responsive
We recommend the provider reviews the process in relation to logging complaints to ensure that records are reflective of the actual number of complaints received and ensure that these are actioned in line with their policy.
Location Details
CQC ID: 1-10769555285
Local Authority: Rochdale
Region: North West
Inspection Report
Type: Comprehensive inspection
Date: 26 July 2022
Rating: Requires Improvement
Actions: 4 must-do , 5 should-do
AI-extracted 17 Feb 2026