The Cottage Residential Home

Social Care Org · Yorkshire & Humberside

Overall Rating
Inadequate Last inspected 28 July 2015
Domain Ratings
Safe
Inadequate
Effective
Inadequate
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Inadequate

View Full CQC Report

6 must-do actions

Must-Do Actions (6)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Responsive
The provider must ensure people receive person-centred care which has been agreed and meets their assessed needs.
Regulation 9 HSCA (RA) Regulations 2014 Person-centred care
People did not receive person centred care which had been agreed and met their assessed needs.
Must Do
Safe
The provider must ensure people live in an environment which protects them from the risk of cross contamination and infection.
Regulation 12 HSCA (RA) Regulations 2014 Safe care and treatment
People continued to live in an environment which did not protect them from the risk of cross contamination and infection.
Must Do
Safe
The provider must ensure people who use services and others are protected against the risks associated with unsafe or unsuitable premises through adequate maintenance.
Regulation 15 HSCA (RA) Regulations 2014 Premises and equipment
People who uses services and others were not protected against the risks associated with unsafe or unsuitable premises because of inadequate maintenance.
Must Do
Effective
The provider must ensure people are cared for by staff who have received the training and support to meet their needs.
Regulation 18 HSCA (RA) Regulations 2014 Staffing
People were cared for by staff who had not received the training or support to meet their needs.
Must Do
Caring
The provider must ensure people are protected by legislation to make informed choices and decisions and their rights to privacy and dignity are respected.
Regulation 11 HSCA (RA) Regulations 2014 Need for consent
People were not protected by legislation to make informed choices and decisions and their rights to privacy and dignity was not respected.
Must Do
Well-led
The provider must implement systems to ensure people live in a service which is safe, effective, caring, responsive and well led.
Regulation 17 HSCA (RA) Regulations 2014 Good governance
The registered provider did not have systems in place which ensured people lived in a service which was safe, effective, caring, responsive and well led.

Previous Inspection (16 February 2015)

Rating: Requires Improvement Type: Inspection report Actions: 2 must-do , 1 should-do
3 repeated
Location Details
CQC ID: 1-108380557
Local Authority: Kingston upon Hull, City of
Region: Yorkshire & Humberside
Inspection Report
Type: Unannounced inspection
Date: 28 July 2015
Rating: Inadequate
Actions: 6 must-do
AI-extracted 17 Feb 2026