Robin Hood House

Social Care Org · East

Overall Rating
Requires Improvement Last inspected 19 October 2022
Domain Ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

View Full CQC Report

3 must-do actions

Must-Do Actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
The provider and the registered manager failed to assess and effectively mitigate risk to people's health and safety. People were placed at risk of harm by not having their medicines administered as intendent by the prescriber.
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
Must Do
Well-led
Systems were either not in place or not robust enough to oversee the quality of the service and drive improvement. Care records were not always contemporaneous, and this placed people at risk of harm.
Regulation 17 HSCA RA Regulations 2014 Good governance
Must Do
Safe
The provider had failed to ensure there were sufficient numbers of suitably trained staff deployed at all times to meet people's needs safely.
Regulation 18 HSCA RA Regulations 2014 Staffing
Location Details
CQC ID: 1-108422526
Local Authority: Hertfordshire
Region: East
Inspection Report
Type: Focused inspection
Date: 19 October 2022
Rating: Requires Improvement
Actions: 3 must-do
AI-extracted 17 Feb 2026