The Homestead (Crowthorne) Limited

Social Care Org · South East

Overall Rating
Inadequate Last inspected 28 March 2019
Domain Ratings
Safe
Inadequate
Effective
Inadequate
Caring
Inadequate
Responsive
Inadequate
Well-led
Inadequate

View Full CQC Report

13 must-do actions

Must-Do Actions (13)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Responsive
The registered person failed to ensure records reflected a clear care and treatment plan of people's individual needs and preferences.
Regulation 9 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
The registered person failed to ensure records reflected a clear care and treatment plan of people's individual needs and preferences. This was a breach of Regulation 9 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Must Do
Caring
The registered person failed to ensure people are treated with dignity and respect at all times.
Regulation 10 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
The registered person failed to ensure people are treated with dignity and respect at all times. This was a breach of Regulation 10 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Must Do
Effective
The registered provider failed to ensure the service was working within the MCA legal framework.
Regulation 11 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
The registered provider failed to ensure the service was working within the MCA legal framework. This was a breach of Regulation 11 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
Must Do
Safe
The registered person failed to ensure risks relating to the safety and welfare of people using the service were assessed and managed.
Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
The registered person failed to ensure risks relating to the safety and welfare of people using the service were assessed and managed. This was a breach of Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Must Do
Safe
The registered person failed to protect people from the risks associated with the unsafe management of medicines.
Regulation 12 of the Health and Social Care Act 2008 (regulated activities) Regulations 2014.
The registered person failed to protect people from the risks associated with the unsafe management of medicines. This was a breach of Regulation 12 of the Health and Social Care Act 2008 (regulated activities) Regulations 2014.
Must Do
Safe
The registered person failed to protect people from the risks associated with the spread of infections.
Regulation 12 of the Health and Social Care Act 2008 (regulated activities) Regulations 2014.
The registered person failed to protect people from the risks associated with the spread of infections. This was a breach of Regulation 12 of the Health and Social Care Act 2008 (regulated activities) Regulations 2014.
Must Do
Safe
The registered person failed to suitably assess risks to the health and safety of people who received care and treatment and to do all that was reasonably practical to reduce and mitigate such risks.
Regulation 12 of the Health and Social Care Act 2008 (regulated activities) Regulations 2014.
The registered person failed to suitably assess risks to the health and safety of people who received care and treatment and to do all that was reasonably practical to reduce and mitigate such risks. This was a breach of Regulation 12 of the Health and Social Care Act 2008 (regulated …
Must Do
Responsive
The registered person failed to ensure that the premises was clean and fit for purpose and that adequate support facilities and equipment was in place
Regulation 15 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
The registered person failed to ensure that the premises was clean and fit for purpose and that adequate support facilities and equipment was in place This was a breach of Regulation 15 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
Must Do
Responsive
The registered person failed to operate an effective and accessible system for identifying, receiving, recording, handling and responding to complaints.
Regulation 16 of the Health and Social Care Act (Regulated Activities) Regulations 2014.
The registered person failed to operate an effective and accessible system for identifying, receiving, recording, handling and responding to complaints. This was a breach of Regulation 16 of the Health and Social Care Act (Regulated Activities) Regulations 2014.
Must Do
Well-led
The registered person failed to have effective quality assurance systems which meant that they could not always continuously learn, improve and innovate. A lack of audits put people at risk of potential harm, as areas for improvement had not been addressed to mitigate risk.
Regulation 17 of the Health and Social Care Act (Regulated Activities) Regulations 2014.
The registered person failed to have effective quality assurance systems which meant that they could not always continuously learn, improve and innovate. A lack of audits put people at risk of potential harm, as areas for improvement had not been addressed to mitigate risk. This was a breach of Regulation …
Must Do
Safe
The registered person failed to consistently ensure that sufficient numbers of staff are deployed to meet people's needs.
Regulation 18 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
The registered person failed to consistently ensure that sufficient numbers of staff are deployed to meet people's needs. This was a breach of Regulation 18 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Must Do
Effective
The registered person failed to ensure there were sufficiently competent staff who received appropriate support, training, professional development and supervision as is necessary to enable them to carry out the duties they are employed to perform.
Regulation 18 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
The registered person failed to ensure there were sufficiently competent staff who received appropriate support, training, professional development and supervision as is necessary to enable them to carry out the duties they are employed to perform. This was a breach of Regulation 18 of the Health and Social Care Act …
Must Do
Well-led
The registered person failed to notify the Commission of notifiable events, 'without delay'.
Regulation 18 of the Care Quality Commission (Registration) Regulations 2009.
The registered person failed to notify the Commission of notifiable events, 'without delay'. This was a breach of Regulation 18 of the Care Quality Commission (Registration) Regulations 2009.

Previous Inspection (19 July 2018)

Rating: Good Type: Comprehensive inspection Actions: 7 should-do
7 repeated
Location Details
CQC ID: 1-109168717
Local Authority: Bracknell Forest
Region: South East
Inspection Report
Type: Responsive inspection
Date: 28 March 2019
Rating: Inadequate
Actions: 13 must-do
AI-extracted 17 Feb 2026