Donnington House Care Home

Social Care Org · South East

Overall Rating
Requires Improvement Last inspected 14 September 2022
Domain Ratings
Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

View Full CQC Report

1 must-do action
1 should-do action

Must-Do Actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Well-led
There was a lack of provider oversight and scrutiny of the service. The provider had failed to ensure there were adequate systems to monitor and improve the quality and safety of services provided. Processes were not in place to ensure the management of the regulated activities.
Regulation 17 HSCA RA Regulations 2014 Good governance

Should-Do Actions (1)

Recommended improvements to enhance service quality.

Should Do
Well-led
Processes were not in place to ensure management oversight of accidents and incident records. The registered manager told us they did not have oversight of accidents and incidents and were not aware of any processes to identify trends, drive service improvement and ensure lessons were learnt.
Location Details
CQC ID: 1-109931856
Local Authority: West Sussex
Region: South East
Inspection Report
Type: Focused inspection
Date: 14 September 2022
Rating: Requires Improvement
Actions: 1 must-do , 1 should-do
AI-extracted 17 Feb 2026