Highfield House Residential Home

Social Care Org · North East

Overall Rating
Inadequate Last inspected 2 August 2016
Domain Ratings
Safe
Inadequate
Effective
Inadequate
Caring
Requires Improvement
Responsive
Inadequate
Well-led
Inadequate

View Full CQC Report

1 must-do action

Must-Do Actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Caring
The provider must ensure people and their possessions are always treated with dignity and respect.
Regulation 10 HSCA RA Regulations 2014 Dignity and respect
People and their possessions were not always treated with dignity and respect.

Previous Inspection (14 April 2016)

Rating: Inadequate Type: Comprehensive inspection Actions: 4 must-do
4 resolved
Location Details
CQC ID: 1-109980118
Local Authority: County Durham
Region: North East
Inspection Report
Type: Inspection report
Date: 2 August 2016
Rating: Inadequate
Actions: 1 must-do
AI-extracted 17 Feb 2026