Newtown House

Social Care Org · South West

Overall Rating
Requires Improvement Last inspected 23 January 2019
Domain Ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

View Full CQC Report

2 must-do actions

Must-Do Actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must Do
Safe
The provider must ensure that care and treatment is provided in a safe way for service users, specifically by assessing, monitoring and reviewing risks to minimise avoidable harm, and by administering medicines safely.
Regulation 12 (Safe care and treatment)
Risks identified for people had not been assessed, monitored and reviewed in order to minimise the risks of avoidable harm. People were at risk as medicine administration was not always carried out in a safe way.
Must Do
Well-led
The provider must ensure that systems and processes are operating effectively to assess, monitor and mitigate risks to the health and wellbeing of people, and that accurate, complete and contemporaneous records are kept about their care and treatment.
Regulation 17 (Good governance)
Systems and processes were not operating to assess, monitor and mitigate risks to the health and wellbeing of people. Accurate, complete and contemporaneous records were not kept about their care and treatment of people.
Location Details
CQC ID: 1-109981142
Local Authority: Bournemouth, Christchurch and Poole
Region: South West
Inspection Report
Type: Inspection report
Date: 23 January 2019
Rating: Requires Improvement
Actions: 2 must-do
AI-extracted 17 Feb 2026